Software tools for business model innovation: current state and future challenges

  • Daniel SzopinskiEmail author
  • Thorsten Schoormann
  • Thomas John
  • Ralf Knackstedt
  • Dennis Kundisch
Research Paper
Part of the following topical collections:
  1. Special Issue on "Business model innovation: Tools and Innovation patterns"


Software tools for business model development hold great promise for supporting business model innovation, but nonetheless, virtually no design-relevant knowledge exists concerning the functions that such tools should possess. As a result, practitioners lack guidance for choosing software tools, and researchers lack a foundation for advancing knowledge on these tools in a cumulative way. To address these issues, we synthesize knowledge from research on software tools for business model development and adjacent fields with the results of an analysis of 24 software tools from practice. Our contribution is threefold. First, we provide a comprehensive taxonomy that identifies 43 characteristic functions of software-based business model development tools. Second, we provide a classification of existing software tools for the taxonomy and, on this basis, third, we derive an agenda for future research. We thus support practitioners’ decision making on tool (re-)design and investment, and provide the foundation for a cumulative stream of research on software tools for business model development.


Business model Business model development tool Business model innovation Taxonomy Research agenda 

JEL classification

O3 L86 M15 



This work was partially supported by the German Research Foundation (DFG) within the Collaborative Research Center “On-The-Fly Computing” (CRC 901, project number 160364472SFB901) and the European Regional Development Fund (ERDF) within the research project “SmartHybrid – Process Engineering” (ZW 6-85003451).


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Copyright information

© Institute of Applied Informatics at University of Leipzig 2019

Authors and Affiliations

  1. 1.Paderborn UniversityPaderbornGermany
  2. 2.University of HildesheimHildesheimGermany

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