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De prijs van patiënttevredenheid en van nietsdoen

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Literatuur

  1. Fenton JJ, Jerant AF, Bertakis KD, Franks P. The cost of satisfaction. A national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med 2012;172:405-11.

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Authors and Affiliations

  1. Nederlands Huisartsen Genootschap, 3231, 3502, Utrecht, The Netherlands

    Rob Dijkstra

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  1. Rob Dijkstra
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huisarts en hoofd afdeling Implementatie

Correspondentie: r.dijkstra@nhg.org

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Dijkstra, R. De prijs van patiënttevredenheid en van nietsdoen. HUISARTS WETENSCHAP 55, 530 (2012). https://doi.org/10.1007/s12445-012-0262-9

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  • DOI: https://doi.org/10.1007/s12445-012-0262-9

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