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Information technology utilization to improve project team-owner relationship and project performance

  • Construction Management
  • Published:
KSCE Journal of Civil Engineering Aims and scope

Abstract

While prior research suggested a positive relationship between the use of particular Information Technology (IT) tools and organizational performance, very few published studies have attempted to assess the influence of IT usage on project team-owner relationship and the performance of capital facility projects. Thus, the first objective of this study is to validate a framework for assessing the associations among IT usage, project team-owner relationship, and project performance. The second objective is to examine the moderating role of environmental turbulence in the relationship between project team-owner relationship and project performance. This study empirically investigated a sample of projects in the Taiwanese construction industry. The results show that IT utilization can enhance the relationship with the owner and then improve project performance. The findings also indicate that the positive relationship between project team-owner relationship and project performance depends on environmental turbulence.

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Authors and Affiliations

  1. Dept. of Business Administration, Tamkang University, Tamsui District, New Taipei City, 251, Taiwan

    Li-Ren Yang

  2. Dept. of Civil Engineering, National Kaohsiung University of Applied Sciences, Kaohsiung City, 807, Taiwan

    Chung-Fah Huang

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  1. Li-Ren Yang
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  2. Chung-Fah Huang
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Correspondence to Li-Ren Yang.

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Yang, LR., Huang, CF. Information technology utilization to improve project team-owner relationship and project performance. KSCE J Civ Eng 20, 48–57 (2016). https://doi.org/10.1007/s12205-015-0147-0

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  • DOI: https://doi.org/10.1007/s12205-015-0147-0

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