Advertisement

International Commerce Review

, Volume 7, Issue 2, pp 92–102 | Cite as

Why Fairness Matters

  • Thomas LimbergEmail author
  • Ludo Van der Heyden
Original
  • 113 Downloads

Keywords

Oxytocin Emotional Intelligence Harvard Business Review Fair Proc Fair Outcome 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

‘Make the numbers’ is an over-riding force in many modern companies. But the more managers focus on what they achieve – ‘results’ – the less they worry about how they achieve it. New research shows how and why attention to fair process is key to performance.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Brockel J (2006) Why it is so hard to be fair. Harvard Business Review (March) 122–129Google Scholar
  2. Cialdini RB (2001) Influence: Science and Practice, Allyn & Bacon, London and NYGoogle Scholar
  3. Kim WC, Mauborgne RA (1991) Implementing global strategy: the role of procedural justice. Strategic Management Journal 12:125–143Google Scholar
  4. Kim WC, Mauborgne RA (1997) Fair Process: Managing in the Knowledge Economy. Harvard Business Review (July-August):3–11Google Scholar
  5. Leventhal GS (1980) What should be done with equity theory? New approaches to the study of fairness in social relationships. In Gergen K, Greenberg M, Willis R (Eds.) Social Exchange: Advances in Theory and Research, 27–55. New York: Plenum PressGoogle Scholar
  6. Limberg T (2007) Doctoral Dissertation, Graduate School of Management (HHL), Leipzig. ForthcomingGoogle Scholar
  7. Thibaut JW, Walker L (1975) Procedural Justice: a Psychological Analysis. Hillsdale NJ: ErlbaumGoogle Scholar
  8. Wu Y, Loch C, Van der Heyden L (2007) “A Model of Fair Process and its Limits,” INSEAD Working Paper 2007/06/TOM. Forthcoming in Manufacturing and Service Operations Management Google Scholar

Copyright information

© ICR 2007

Authors and Affiliations

  1. 1.HeidelbergGermany
  2. 2.FontainebleauFrance

Personalised recommendations