Abstract
This study explored the relationship between rapport-building and child temperament, and the effect of rapport-building style on children’s free recall and suggestibility. In total, 80 (4–9 years old) living in the Seoul metropolitan area of South Korea were randomly assigned to two groups based on age and rapport-building style. Children’s free recall accuracy was more pronounced in the open-ended than in the direct rapport-building condition, regardless of age. In terms of suggestibility, children were more vulnerable to suggestive questions in the direct condition compared to the open-ended condition. The impact of rapport-building type on suggestibility also varied with child temperament and age. Younger children with higher negative emotionality were more susceptible to suggestive questions in the direct condition than in the open-ended condition, and younger children with lower effortful control were more vulnerable to suggestive questions in the direct condition. The importance of considering children’s personal characteristics and age during investigative interviews was emphasized based on these findings, as the role of rapport-building appears to differ with child temperament and age.
Similar content being viewed by others
Data availability
The data are not publicly available due to their containing information that could compromise the privacy of research participants.
References
Arterberry, M. (2022). Children’s eyewitness testimony and event memory. Cambridge University Press. Elements in child developmenthttps://doi.org/10.1017/9781009128216.
Baker-Ward, L., & Ornstein, P. A. (2003). Cognitive underpinnings of children’s testimony. In H. L. Westcott, G. M. Davis, & R. Bull (Eds.), Children’s testimony: A handbook of psychological research and forensic practice (pp. 21–36). John Wiley & Sons Ltd.
Bell, M. A., Kraybill, J. H., & Diaz, A. (2013). Reactivity, regulation, and remembering: Associations between temperament and memory. The Wiley Handbook on the development of children’s memory, 1, 665–687.
Bell, K., Fahmy, E., & Gordon, D. (2016). Quantitative conversations: The importance of developing rapport in standardised interviewing. Quality & Quantity, 50(1), 193–212. https://doi.org/10.1007/s11135-014-0144-2.
Berg, R., Munthe-Kaas, H., Baiju, N., Muller, A., & Brurberg, K. (2019). The accuracy of using open-ended questions in structured conversations with children: A systematic review. Norwegian Institute of Public Health. https://doi.org/10.13140/RG.2.2.25812.35208.
Blasbalg, U., Hershkowitz, I., Lamb, M. E., & Karni-Visel, Y. (2021). Adherence to the revised NICHD protocol recommendations for conducting repeated supportive interviews is associated with the likelihood that children will allege abuse. Psychology Public Policy and Law, 27(2), 209–220. https://doi.org/10.1037/law0000295.
Brubacher, S. P., Poole, D. A., Dickinson, J. J., La Rooy, D., Szojka, Z. A., & Powell, M. B. (2019). Effects of interviewer familiarity and supportiveness on children’s recall across repeated interviews. Law and Human Behaviour, 43(6), 507–516. https://doi.org/10.1037/lhb0000346.
Bruck, M., & Ceci, S. J. (2015). Children’s testimony: A scientific framework for evaluating the reliability of children’s statements. In A. Thapar, D. S. Pine, J. F. Leckman, S. Scott, M. J. Snowling, & E. Taylor (Eds.), Rutter’s child and adolescent psychiatry (6th ed., pp. 250–260). Wiley & Sons.
Burgwyn-Bailes, E., Baker‐Ward, L., Gordon, B. N., & Ornstein, P. A. (2001). Children’s memory for emergency medical treatment after one year: The impact of individual difference variables on recall and suggestibility. Applied Cognitive Psychology: The Official Journal of the Society for Applied Research in Memory and Cognition, 15(7), S25–S48. https://doi.org/10.1002/acp.833.
Carrasco, M., Holgado-Tello, F. P., Delgado, B., & González-Peña, P. (2016). Reactive temperament traits and behavioural problems in children: The mediating role of effortful control across sex and age. European Journal of Developmental Psychology, 13(2), 197–212. https://doi.org/10.1080/17405629.2015.1083852.
Chess, S., & Thomas, A. (2013). Temperament: Theory and practice. Routledge.
Cotterill, B. F. (2022). Are children reliable witnesses? Springer Nature.
Cross, T. P., & Hershkowitz, I. (2017). Psychology and child protection: Promoting widespread improvement in practice. Psychology Public Policy and Law, 23(4), 503–518. https://doi.org/10.1037/law0000141.
Davis, S. L., & Bottoms, B. L. (2002). Effects of social support on children’s eyewitness reports: A test of the underlying mechanism. Law and Human Behaviour, 26(2), 185–215. https://doi.org/10.1023/a:1014692009941.
Eggum-Wilkens, N. D., Reichenberg, R. E., Eisenberg, N., & Spinrad, T. L. (2016). Components of effortful control and their relations to children’s shyness. International Journal of Behavioural Development, 40(6), 544–554. https://doi.org/10.1177/0165025415597792.
Foster, I., Talwar, V., & Crossman, A. (2022). The role of rapport in eliciting children’s truthful reports. Applied Developmental Science, 27(3), 221–237. https://doi.org/10.1080/10888691.2022.2058507.
Głomb, K. (2022). How to improve eyewitness testimony research: Theoretical and methodological concerns about experiments on the impact of emotions on memory performance. Psychological Research Psychologische Forschung, 86(1), 1–11. https://doi.org/10.1007/s00426-021-01488-4.
Goodman, G. S., & Quas, J. A. (2018). Trauma and memory: Individual differences in children’s recounting of a stressful experience. In N. L. Stein, C. J. Brainerd, B. Tversky, & P. A. Ornstein (Eds.), Memory for everyday and emotional events (pp. 267–294). Routledge.
Hershkowitz, I. (2011). Rapport building in investigative interviewers of children. In M. E. Lamb, D. J. La Rooy, L. C. Malloy, & C. Katz (Eds.), Children’s testimony: A handbook of psychological research and forensic practice (pp. 109–129). J. Wiley. https://doi.org/10.1002/9781119998495.ch6.
Hershkowitz, I., Horowitz, D., & Lamb, M. E. (2007). Individual and family variables associated with disclosure and nondisclosure of Child Abuse in Israel. In M. E. Pipe, M. E. Lamb, Y. Orbach, & A. C. Cederborg (Eds.), Child Sexual Abuse: Disclosure, delay, and denial (pp. 65–75). Erlbaum.
Hershkowitz, I., Lamb, M. E., Katz, C., & Malloy, L. C. (2015). Does enhanced rapport-building alter the dynamics of investigative interviews with suspected victims of intra-familial abuse? Journal of Police and Criminal Psychology, 30(1), 6–14. https://doi.org/10.1007/s11896-013-9136-8.
Hill-Soderlund, A. L., & Braungart-Rieker, J. M. (2008). Early individual differences in temperamental reactivity and regulation: Implications for effortful control in early childhood. Infant Behavior & Development, 31(3), 386–397. https://doi.org/10.1016/j.infbeh.2007.12.007.
Hourihan, K. L., Fraundorf, S. H., & Benjamin, A. S. (2017). The influences of valence and arousal on judgments of learning and on recall. Memory & Cognition, 45, 121–136. https://doi.org/10.3758/s13421-016-0646-3.
Johnston, V., Benedan, L., Brubacher, S., & Powell, M. (2021). The roles of child temperament and interviewer support on children’s reports of adult wrongdoing. Personality and Individual Differences, 175, 110732. https://doi.org/110732.
La Rooy, D., Brubacher, S. P., Aromäki-Stratos, A., Cyr, M., Hershkowitz, I., Korkman, J., Myklebust, T., Naka, M., Peixoto, C. E., Roberts, K. P., Stewart, H., & Lamb, M. E. (2015). The NICHD protocol: A review of an internationally used evidence-based tool for training child forensic interviewers. Journal of Criminological Research Policy and Practice, 1(2), 76–89. https://doi.org/10.1108/JCRPP-01-2015-0001.
Lamb, M. E., Hershkowitz, I., Sternberg, K. J., Esplin, P. W., Hovav, M., Manor, T., & Yudilevitch, L. (1996). Effects of investigative utterance types on Israeli children’s responses. International Journal of Behavioral Development, 19(3), 627–637. https://doi.org/10.1080/016502596385721.
Lamb, M. E., Hershkowitz, I., Orbach, Y., & Esplin, P. W. (2011). Tell me what happened: Structured investigative interviews of child victims and witnesses (56 vol.). John Wiley & Sons.
Lewis, M. (Ed.). (2012). Children’s emotions and moods: Developmental theory and measurement. Springer Science & Business Media.
London, K., Kulkofsky, S., & Perez, C. O. (2021). Factors affecting the reliability of children’s forensic reports: An updated review. In J. Rummel (Ed.), Current issues in memory (pp. 272–295). Routledge.
Magnusson, M., Ernberg, E., Landström, S., Joleby, M., & Akehurst, L. (2020). Can rapport building strategies, age, and question type influence preschoolers’ disclosures of adult wrongdoing? Scandinavian Journal of Psychology, 61(3), 393–401. https://doi.org/10.1111/sjop.12626.
McCarthy, D. (1972). McCarthy scales of children’s abilities. Psychological Corporation.
Melinder, A., Magnusson, M., & Gilstrap, L. L. (2021). What is a child-appropriate interview? Interaction between child witnesses and police officers. International Journal on Child Maltreatment: Research Policy and Practice, 3, 369–392. https://doi.org/10.1007/s42448-020-00052-8.
Merritt, K. A., Ornstein, P. A., & Spicker, B. (1994). Children’s memory for a salient medical procedure: Implications for testimony. Pediatrics, 94(1), 17–23.
Moran, L. R., Lengua, L. J., & Zalewski, M. (2013). The interaction between negative emotionality and effortful control in early social-emotional development. Social Development, 22(2), 340–362. https://doi.org/10.1111/sode.12025.
Nahouli, Z., Dando, C. J., Mackenzie, J. M., & Aresti, A. (2021). Rapport building and witness memory: Actions may ‘speak’ louder than words. PloS ONE, 16(8), e0256084. https://doi.org/10.1371/journal.pone.0256084.
Otgaar, H., La Rooy, D., Horselenberg, R., Hershkowitz, I., Ruiter, C., Blezer, L., Kidane, R., & Kollau, R. (2019). Assessing the quality of child investigative interviewing in the Netherlands. Applied Cognitive Psychology, 33(5), 889–897. https://doi.org/10.1002/acp.3521.
Ponizovsky-Bergelson, Y., Dayan, Y., Wahle, N., & Roer-Strier, D. (2019). A qualitative interview with young children: What encourages or inhibits young children’s participation? International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919840516.
Price, E. A., Ahern, E. C., & Lamb, M. E. (2016). Rapport-building in investigative interviews of alleged child Sexual Abuse victims. Applied Cognitive Psychology, 30(5), 743–749. https://doi.org/10.1002/acp.3249.
Putnam, S. P., & Rothbart, M. K. (2006). Development of short and very short forms of the children’s behavior questionnaire. Journal of Personality Assessment, 87(1), 102–112. https://doi.org/10.1207/s15327752jpa8701_09.
Quas, J. A., Castro, A., Bryce, C. I., & Granger, D. A. (2018). Stress physiology and memory for emotional information: Moderation by individual differences in pubertal hormones. Developmental Psychology, 54(9), 1606–1620. https://doi.org/10.1037/dev0000532.
Risan, P., Binder, P. E., & Milne, R. J. (2017). Establishing and maintaining rapport in investigative interviews of traumatized victims: A qualitative study. Policing: A Journal of Policy and Practice, 12(4), 372–387. https://doi.org/10.1093/police/pax031.
Roberts, K. P., Lamb, M. E., & Sternberg, K. J. (2004). The effects of rapport-building style on children’s reports of a staged event. Applied Cognitive Psychology, 18(2), 189–202. https://doi.org/10.1002/acp.957.
Roebers, C. M., & Schneider, W. (2001). Individual differences in children’s eyewitness recall: The influence of intelligence and shyness. Applied Developmental Science, 5(1), 9–20. https://doi.org/10.1207/S1532480XADS0501_2.
Rothbart, M. K. (2011). Becoming who we are: Temperament and personality in development. Guilford Press.
Rothbart, M. K., Ellis, L. K., Rueda, R., M., & Posner, M. I. (2003). Developing mechanisms of temperamental effortful control. Journal of Personality, 71(6), 1113–1143. https://doi.org/10.1111/1467-6494.7106009.
Saywitz, K. J., Larson, R. P., Hobbs, S. D., & Wells, C. R. (2015). Developing rapport with children in forensic interviews: Systematic review of experimental research. Behavioral Sciences & the Law, 33(4), 372–389. https://doi.org/10.1002/bsl.2186.
Saywitz, K. J., Lyon, T. D., & Goodman, G. S. (2018). When interviewing children: A review and update. In J. B. Klika, & J. R. Conte (Eds.), APSAC Handbook on Child Maltreatment (4th ed., pp. 310–329). Sage.
Segovia, D. A., & Crossman, A. M. (2012). Cognition and the child witness: Understanding the impact of cognitive development in forensic contexts. In H. Kloos, B. J. Morris, & J. L. Amaral (Eds.), Current topics in children’s learning and cognition (pp. 83–104). https://doi.org/10.5772/53938.
Sleddens, E. F. C., Kremers, S. P. J., Candel, M. J. J. M., De Vries, N. N. K., & Thijs, C. (2011). Validating the children’s Behavior Questionnaire in Dutch children: Psychometric properties and a cross-cultural comparison of factor structures. Psychological Assessment, 23(2), 417–426. https://doi.org/10.1037/a0022111.
Tamm, A., Otzipka, J., & Volbert, R. (2021). Assessing the individual interviewer rapport-building and supportive techniques of the R-NICHD protocol. Frontiers in Psychology, 12, 659438. https://doi.org/10.3389/fpsyg.2021.659438.
Tyng, C. M., Amin, H. U., Saad, M., & Malik, A. S. (2017). The influences of emotion on learning and memory. Frontiers in Psychology, 8, 1454. https://doi.org/10.3389/fpsyg.2017.01454.
Vrij, A., Hope, L., & Fisher, R. P. (2014). Eliciting reliable information in investigative interviews. Policy Insights from the Behavioral and Brain Sciences, 1(1), 129–136. https://doi.org/10.1177/2372732214548592.
Wright, K. D., Stewart, S. H., & Finley, G. A. (2013). Is temperament or behavior a better predictor of preoperative anxiety in children? Children’s Health Care, 42(2), 153–167. https://doi.org/10.1080/02739615.2013.766110.
Yi, M., & Lamb, M. (2018). The effects of narrative practice on children’s testimony and disclosure of secrets. Applied Cognitive Psychology, 32(3), 326–336. https://doi.org/10.1002/acp.3385.
Yiend, J. (2010). The effects of emotion on attention: A review of attentional processing of emotional information. Cognition & Emotion, 24(1), 3–47. https://doi.org/10.1080/02699930903205698.
Yuille, J. C., & Cutshall, J. (1989). Analysis of the statements of victims, witnesses and suspects. In J. C. Yuille (Ed.), Credibility assessment (pp. 175–191). Springer Netherlands.
Acknowledgements
We thank all the participants and their parents for participating in this study.
Funding
This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Competing interests
The author has no conflicts of interest to declare that are relevant to the content of this article.
Ethics approval
The procedures used in this study adhere to the tenets of the Declaration of Helsinki.
Consent for publication
Informed consent was obtained from parents, and voluntary informed consent from the children who participated.
Additional information
Publisher’s Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.
About this article
Cite this article
Lee, S. Effects of rapport-building types during interviews and children’s temperament and age on their recall accuracy. Curr Psychol 43, 11952–11960 (2024). https://doi.org/10.1007/s12144-023-05312-7
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s12144-023-05312-7