This article argues that process management aimed at introducing variety, retention, and selection into complex decision-making processes can make a substantial contribution to improving them. It also describes process arrangements for variety, retention, and selection.
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He received his Ph. D. in public administration at Erasmus University, Rotterdam. He is also program director at the Netherlands School of Public Administration and director of the TUD research program on multi actor systems. His research concerns networks and network-organizations, with a strong focus on governance and management issues in networks. He is the author on a number of internationally recognized books on these issues. His conceptual approach of these issues has been applied in research on the open source movement, frequency allocation, the design of policy instruments and mediation (e.g. interconnection disputes).
He is program leader of the Bsik research program Next Generation Infrastructures. He holds the post of chair research within the faculty.
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de Bruijn, H., ten Heuvelhof, E.F. Process arrangements for variety, retention, and selection. Know Techn Pol 16, 91–108 (2004). https://doi.org/10.1007/s12130-004-1017-0