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Native-born Chinese Women’s Experiences in Medical Encounters in the U.S.

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Abstract

Native-born Chinese women’s experiences with medical help seeking in the U.S. is poorly understood, including how life phase affects it. Focus groups with middle-aged and older immigrant Chinese women explored: a) behaving assertively with doctors, b) strategies for assertiveness, c) characteristics of “ideal” doctors. Assertiveness was described as a reciprocal behavioral process between patient and doctor. Responsibility for initiating the process was seen as resting with doctors. Patient assertiveness goals included obtaining information and referrals. Strategies for achieving goals included not mentioning low-priority medical concerns in order to increase odds of obtaining referrals, and switching doctors when dissatisfied with communication. Older women reported refusing medical treatment due to language barriers. Cultural values, reported to be rooted in Confucianism, were identified by participants as shaping their help seeking. “Ideal” doctors were described as unhurried, and fully responsive to patient symptoms. Older women viewed “direct speaking” by doctors as always desirable around general information, and sometimes desirable around serious diagnoses. Older women perceived cultural differences with American-born Chinese providers. Findings are discussed in relation to continuity of care issues.

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Correspondence to Patricia Flynn Weitzman.

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Support for this study was provided to the first author by grants from the National Institute on Aging (1R03AG19103) and from the Center for Excellence in Women’s Health at Harvard Medical School.

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Weitzman, P.F., Ballah, K. & Levkoff, S.E. Native-born Chinese Women’s Experiences in Medical Encounters in the U.S.. Ageing Int. 32, 128–139 (2008). https://doi.org/10.1007/s12126-008-9009-0

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