Information technology and firm performance: the role of supply chain integration

Abstract

This study analyzes the correlation among integrative information technology (IT), supply chain integration (SCI), and firm performance. The results show that integrative IT is positively associated with firm performance through SCI. However, the results of this study show that integrative IT does not have a positive correlation directly with firm performance. It is considered that in the relationship between integrative IT and firm performance, a new approach such as business process-oriented view arguing that performance is yielded through the primary influence of IT is necessary rather than a traditional view that sets up their direct correlations. The findings have the following implications. First, this study presents an endeavor to investigate the consequences of integrative supply chain strategy. Second, this study provides implications in decision making so that supply chain managers can use IT in an effective way.

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Correspondence to Hyun Jung Kim.

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Kim, H.J. Information technology and firm performance: the role of supply chain integration. Oper Manag Res 10, 1–9 (2017). https://doi.org/10.1007/s12063-016-0122-z

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Keywords

  • Information technology
  • Firm performance
  • Supply chain strategy
  • Supply chain integration