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A bespoke PSS development roadmap for construction OEMs

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Abstract

The focus of this paper is on the use-oriented Product Service System (PSS) adopted within the off-highway construction industry. A use-oriented PSS dictates that the product stays in the ownership of the provider and is made available in a different form to the customer (user), and is sometimes shared by a number of users. Extensive research has been carried out into PSS design and strategy, yet there is a research gap relating to the generation, analysis and management of such information and knowledge in a big data environment to support the implementation of a use-oriented PSS. This gap is a substantial barrier to the exploitation of use-oriented PSS research in the commercial world. A roadmap is presented that clarifies the data and structure requirements to enable OEMs to determine and validate their readiness level towards the adoption of a use-oriented PSS driven business model.

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Authors and Affiliations

  1. The Wolfson School of Mechanical, Electrical and Manufacturing Engineering, Loughborough University, Loughborough, Leicestershire, LE11 3TU, UK

    FELIX NG & JENNIFER A HARDING

  2. Industrial & Systems Engineering, Indian Institute of Technology Kharagpur, Kharagpur, India

    MANOJ K TIWARI

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  1. FELIX NG
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  2. JENNIFER A HARDING
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Correspondence to JENNIFER A HARDING.

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NG, F., HARDING, J.A. & TIWARI, M.K. A bespoke PSS development roadmap for construction OEMs. Sādhanā 46, 177 (2021). https://doi.org/10.1007/s12046-021-01689-y

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