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Modification of provider behavior to achieve improved asthma outcomes

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Abstract

Despite an abundance of scientific evidence supporting the use of guidelines, adherence to asthma practice guidelines by physicians generally is low, regardless of provider and patient characteristics. As a result, scientific information, obtained with great effort and at huge expense, is not being translated into clinical practice. To remedy this, we developed a disease management program that emphasizes alteration of provider behavior using operant conditioning. We did this by placing asthma educators in private offices for up to 8 weeks. The educators used a combination of problembased learning, role modeling, and operant conditioning with positive reinforcement to affect behavior change. As a result of these behavior changes, by the end of 8 weeks the cost to treat asthma patients decreased, despite an increase in the cost of medications. We concluded that behavior-oriented programs targeted at provider offices can lead to improved asthma care while reducing costs.

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Jones, E.M., Portnoy, J.M. Modification of provider behavior to achieve improved asthma outcomes. Curr Allergy Asthma Rep 3, 484–490 (2003). https://doi.org/10.1007/s11882-003-0059-9

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  • DOI: https://doi.org/10.1007/s11882-003-0059-9

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