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Intensity, timeliness, and success of incumbent response to technological discontinuities: a synthesis and empirical investigation

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Abstract

The extant literature highlights numerous different factors influencing the timeliness and intensity of incumbent response to discontinuous technological change. However, this literature has so far not been synthesized and is therefore limited in its analytical, predictive, and normative power. We develop a comprehensive model of incumbent response that organizes different explanatory factors into the three distinct dimensions of (1) identification and interpretation, (2) decision making, and (3) organizational implementation. We also conceptualize how response intensity and timeliness affect business performance in new technological domains. We test the model against data from 320 firms from the German dental lab industry, finding substantial support for the majority of our hypotheses. This study offers unique empirical insight in observing that cognitive constructs such as framing and management flexibility have the strongest impact on both intensity and timeliness of incumbent response to technological, and thus, strategic discontinuities. Together, our findings have important implications for both theory and practice.

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Notes

  1. Although hypotheses 1–7 consist of one nomological sentence, each hypothesis contains two sub-propositions: the “a”-hypothesis formalizes an influence on the intensity, the “b”-hypothesis an effect on the timeliness of incumbent response.

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Acknowledgments

We gratefully acknowledge helpful comments from participants at the 2007 Academy of Management Meeting in Philadelphia, Special Topic Editor Kai-Ingo Voigt, and two anonymous reviewers.

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Bockmühl, S., König, A., Enders, A. et al. Intensity, timeliness, and success of incumbent response to technological discontinuities: a synthesis and empirical investigation. Rev Manag Sci 5, 265–289 (2011). https://doi.org/10.1007/s11846-011-0068-3

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