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Randomized controlled trial of feedback on cost of hospital care among gastroenterology inpatients

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Abstract

Introduction

Spending on hospital inpatients comprises a major proportion of healthcare costs. This study assessed the impact of systematic feedback to gastroenterologists on the cost of care provided to inpatients on a gastrointestinal/hepatology (GIH) hospital service.

Methods

Patients with a GIH diagnosis were randomly assigned to be cared for by one of two hospital services. Over 3 months, teams were randomized to receive feedback (GIH A) or no feedback (GIH B, control group); feedback consisted of an email sent twice weekly to all physicians on the GIH A service detailing the length of stay (LOS) and real-time cost of care accrued by each inpatient.

Results

Over 3 months, care was provided to 56 (GIH A) and 47 (GIH B) inpatients with a GIH illness. Patient complexity level was similar for both services as demonstrated by mean relative value: 1.11 (GIH A) vs. 1.27 (GIH B), p = 0.2. Weighted LOS and weighted cost of care values were calculated to adjust for the respective RV of each patient. Mean weighted LOS (10.8 [GIH A] vs. 13.8 days/pt [GIH B], p = 0.02) and mean weighted cost of care (9,904 [GIH A] vs. 12,654 euros/pt [GIH B], p = 0.02) were significantly lower in the feedback group. Subsequent hospital readmission rates did not differ among both groups.

Conclusion

Systematic feedback on cost of care was associated with lower healthcare costs without compromising quality. Incorporating a running total of patient costs into computer software used to order patient tests may represent one approach to controlling healthcare expenses.

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Correspondence to E. Slattery.

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Slattery, E., Harewood, G.C., Clancy, K.X. et al. Randomized controlled trial of feedback on cost of hospital care among gastroenterology inpatients. Ir J Med Sci 182, 503–507 (2013). https://doi.org/10.1007/s11845-013-0923-0

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  • DOI: https://doi.org/10.1007/s11845-013-0923-0

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