, Volume 22, Issue 1, pp 290–320 | Cite as

Queues with interruptions: a survey

  • A. Krishnamoorthy
  • P. K. Pramod
  • S. R. ChakravarthyEmail author
Original Paper


In this paper we survey work related to queues with interruptions that occur due to many reasons such as server breakdowns, servers taking emergency breaks, and customers having incomplete information or getting distracted. We look at both continuous and discrete time queueing models with interruptions in this survey.


Queues with interruptions Discrete- and continuous-time queues Negative customers 

Mathematics Subject Classification




The authors thank the anonymous referees for their valuable suggestions that improved the presentation of the material.


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Copyright information

© Sociedad de Estadística e Investigación Operativa 2012

Authors and Affiliations

  • A. Krishnamoorthy
    • 1
  • P. K. Pramod
    • 2
  • S. R. Chakravarthy
    • 3
    Email author
  1. 1.Department of MathematicsCochin University of Science and TechnologyCochinIndia
  2. 2.Department of MathematicsCollege of EngineeringKidangoorIndia
  3. 3.Department of Industrial and Manufacturing EngineeringKettering UniversityFlintUSA

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