Akaike, H. (1987). Factor analysis and AIC. Psychometrika, 52, 317–332.
Barney, J. B. (2002). Gaining and sustaining competitive advantage. Reading: Addison Wesley.
Basil, D. Z., & Herr, P. M. (2006). Attitudinal balance and cause-related marketing: an empirical application of balance theory. Journal of Consumer Psychology (Lawrence Erlbaum Associates), 16(4), 391–403.
Batra, R., & Stayman, D. M. (1990). The role of mood in advertising effectiveness. Journal of Consumer Research, 17(2), 203–214.
Batt, R. (2000). Strategic segmentation in front-line services: matching customers, employees and human resource systems. International Journal of Human Resource Management, 11(3), 540–561.
Bearden, W. O., Sharma, S., & Teel, J. E. (1982). Sample size effects on chi square and other statistics used in evaluating causal models. Journal of Marketing Research, 19, 425–430.
Beatty, R. P., & Ritter, J. R. (1986). Investment banking, reputation, and the underpricing of initial public offerings. Journal of Financial Economics, 15(1–2), 213–232.
Benjamini, Y., & Hochberg, Y. (1995). Controlling the false discovery rate: a practical and powerful approach to multiple testing. Journal of the Royal Statistical Society. Series B (Methodological), 57(1), 289–300.
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107, 238–246.
Bentler, P. M., & Woodward, J. A. (1980). Inequalities among lower bounds to reliability: with applications to test construction and factor analysis. Psychometrika, 45(2), 249–267.
Bhattacharya, C. B., & Sen, S. (2003). Consumer-company identification: a framework for understanding consumers’ relationships with companies. Journal of Marketing, 67(2), 76–88.
Bollen, K. A. (1998). Structural equation models. John Wiley & Sons, Ltd.
Brammer, S., & Millington, A. (2005). Corporate reputation and philanthropy: an empirical analysis. Journal of Business Ethics, 61(1), 29–44.
Brammer, S., & Pavelin, S. (2005). Corporate reputation and an insurance motivation for corporate social investment. The Journal of Corporate Citizenship, Winter, (20), 39–51.
Brammer, S., Pavelin, S., & Porter, L. (2009). Corporate charitable giving, multinational companies and countries of concern. The Journal of Management Studies, 46(4), 575–596.
Brønn, P., & Vidaver-Cohen, D. (2009). Corporate motives for social initiative: legitimacy, sustainability, or the bottom line? Journal of Business Ethics, 87, 91–109.
Brown, T. J., & Dacin, P. A. (1997). The company and the product: corporate associations and consumer product responses. Journal of Marketing, 61(1), 68–84.
Buchholtz, A. K., Amason, A. C., & Rutherford, M. A. (1999). Beyond resources: the mediating effect of top management discretion and values on corporate philanthropy. Business & Society, 38(2), 167–187.
Burlingame, D. F. & Frishkoff, F. A. (1996). How does form size affect corporate philanthropy? In D. F. Burlingame and D. R. Young (Eds.), Corporate philanthropy at the crossroads (pp. 86-104). Bloomington: Indiana University Press
Campbell, M. C. (1999). Perceptions of price unfairness: antecedents and consequences. Journal of Marketing Research, 36(2), 187–199.
Carroll, A. B. (1991). The pyramid of corporate social responsibility: toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39–48.
Caruana, A., Ramasashan, B., & Krentler, K. A. (2004). Corporate reputation, customer satisfaction, and customer loyalty: What is the relationship? In H. E. Spotts (Ed.), Proceedings of the Academy of Marketing Science: Developments in marketing science, 27 (p. 301). Coral Gables: Academy of Marketing Science.
Casalo, L. V., Flavian, C., & Guinaliu, M. (2007). The influence of satisfaction, perceived reputation and trust on a consumer’s commitment to a website. Journal of Marketing Communications, 13(1), 1–17.
Chen, J. C., Patten, D. M., & Roberts, R. W. (2008). Corporate charitable contributions: a corporate social performance or legitimacy strategy? Journal of Business Ethics, 82(1), 131–44.
CIA (2014). The World Factbook. Retrieved April 14, 2014 from https://www.cia.gov/library/publications/the-world-factbook/index.html.
Crimmins, J., & Horn, M. (1996). Sponsorship: from management ego trip to marketing success. Journal of Advertising Research, 36(4), 11–21.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297–334.
CSRWire (2012a). The Coca-Cola Foundation Awards $26 Million to 85 Global Organizations During First Quarter 2012. Available at: http://www.csrwire.com/press_releases/34250-The-Coca-Cola-Foundation-Awards-26-Million-to-85-Global-Organizations-During-First-Quarter-2012. (accessed June 13 2012).
CSRWire (2012b). Deloitte Celebrates Culture of Service; Increases Pro Bono Pledge to $110 Million. Available at: http://www.csrwire.com/press_releases/34244-Deloitte-Celebrates-Culture-of-Service-Increases-Pro-Bono-Pledge-to-110-Million-. (accessed June 13 2012).
Davies, G., Chun, R., Vinhas da Silva, R. M., & Roper, S. (2003). Corporate reputation and competitiveness. London: Routledge.
Dean, D. H. (2002). Associating the corporation with a charitable event through sponsorship: measuring the effects on corporate community relations. Journal of Advertising, 31(4), 77–87.
Dean, D. H. (2003). Consumer perception of corporate donations—effects of company reputation for social responsibility and type of donation. Journal of Advertising, 32(4), 91–102.
DJSI (2014). Dow Jones sustainability world index fact sheet. Retrieved April 2, 2014 from http://www.djindexes.com/mdsidx/downloads/fact_info/Dow_Jones_Sustainability_World_Index_Fact_Sheet.pdf.
Dowling, G. R. (2004). Corporate reputations: should you compete on yours? California Management Review, 46(3), 19–36.
Dowling, J., & Pfeffer, J. (1975). Organizational legitimacy: social values and organizational behavior. Pacific Sociological Review, 18(1), 122–36.
Fombrun, C. J. (1996). Reputation: Realizing value from the corporate image. Boston: Harvard Business School Press.
Fombrun, C. J., & Shanley, M. (1990). What’s in a name: reputation building and corporate strategy. Academy of Management Journal, 33(2), 233–258.
Fombrun, C., & van Riel, C. (2004). Fame and fortune: How successful companies build winning reputations. New York: Financial Times/ Prentice-Hall.
Gardberg, N. A., & Fombrun, C. J. (2002). The global reputation quotient project: first steps towards a cross-nationally valid measure of corporate reputation. Corporate Reputation Review, 4(4), 303–307.
Gautier, A., & Pache, A.-C. (2013). Research on corporate philanthropy: a review and assessment. Journal of Business Ethics. doi:10.1007/s10551-013-1969-7.
Godfrey, P. (2005). The relationship between corporate philanthropy and shareholder wealth: a risk management perspective. Academy of Management Review, 30(4), 777–798.
Gotsi, M., & Wilson, A. M. (2001). Corporate reputation management: living the brand. Management Decision, 39(2), 99–104.
Grau, S. L., & Folse, J. A. G. (2007). Cause-related marketing (CRM). Journal of Advertising, 36(4), 19–33.
Gregory, J. R., & Wiechmann, J. G. (1991). Marketing the corporate image: The company as your number one product. Lincolnwood: NTC Business Books.
Grewal, D., Krishnan, R., Baker, J., & Bonn, N. (1998). The effect of store name, brand name and price discounts on consumers’ evaluations and purchase intentions. Journal of Retailing, 74(3), 331–352.
Groenland, E. A. G. (2002). Qualitative research to validate the RQ dimensions. Corporate Reputation Review, 4(4), 309–315.
Gupta, S., & Pirsch, J. (2006). The company-cause-customer fit decision in cause-related marketing. Journal of Consumer Marketing, 23(6), 314–326.
Hardaker, S., & Fill, C. (2005). Corporate service brands: the intellectual and emotional engagement of employees. Corporate Reputation Review, 7(4), 365–376.
Heider, F. (1958). The psychology of interpersonal relations. New York: Wiley.
Hemingway, C. A., & Maclagan, P. W. (2004). Managers’ personal values as drivers of corporate social responsibility. Journal of Business Ethics, 50(1), 33–44.
Hillenbrand, C., & Money, K. (2007). Corporate responsibility and corporate reputation: two separate concepts or two sides of the same coin? Corporate Reputation Review, 10(4), 261–277.
Hillenbrand, C., Money, K., & Pavelin, S. (2012). Stakeholder-defined corporate responsibility for a pre-credit crunch financial service company: lessons for how good reputations are won and lost. Journal of Business Ethics, 105(3), 337–356.
Hoeffler, S., Bloom, P. N., & Keller, K. L. (2010). Understanding stakeholder responses to corporate citizenship initiatives: managerial guidelines and research directions. Journal of Public Policy and Marketing, 29(1), 78–88.
Hooper, D., Coughlan, J., & Mullen, M. R. (2008). Structural equation modelling: guidelines for determining model fit. Journal of Business Research Methods, 6, 53–60.
House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks: Sage Publications.
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equation Modelling, 6, 1–55.
Huber, P. J. (1967). The behavior of maximum likelihood estimates under nonstandard conditions. Proceedings of the Fifth Berkeley Symposium on Mathematical Statistics and Probability, 1(1), 221–233.
Hult, G. T. (2011). Market-focused sustainability: market orientation plus! Journal of the Academy of Marketing Science, 39, 1–6.
Jensen, M., & Roy, A. (2008). Staging exchange partner choices: when do status and reputation matter? Academy of Management Journal, 51(3), 495–516.
Jordan, N. (1953). Behavioral forces that are a function of attitudes and of cognitive organization. Human Relations, 6, 273–287.
Kay, J. (1993). Foundations of corporate success. Oxford: Oxford University Press.
Kim, J.-B., & Choi, C. J. (2003). Reputation and product tampering in service industries. Service Industries Journal, 23(4), 3–11.
Kitchen, P. J., & Laurence, A. (2003). Corporate reputation: an eight-country analysis. Corporate Reputation Review, 6(2), 103–117.
Kostova, T., & Roth, K. (2002). Adoption of an organizational practice by subsidiaries of multinational corporations: institutional and relational effects. Academy of Management Journal, 45(1), 215–233.
Kotler, P., & Lee, N. (2005). Corporate social responsibility: Doing the most good for your company and your cause. Hoboken: Wiley.
Lee, H., Park, T., Koo Moon, H., Yang, Y., & Kim, C. (2009). Corporate philanthropy, attitude towards corporations, and purchase intentions: a South Korean study. Journal of Business Research, 62(10), 939–946.
Lii, Y., & Lee, M. (2012). Doing right leads to doing well: when the type of CSR and reputation interact to affect consumer evaluations of the firm. Journal of Business Ethics, 105(1), 69–81.
Luo, X. M., & Bhattacharya, C. B. (2006). Corporate social responsibility, customer satisfaction, and market value. Journal of Marketing, 70(4), 1–18.
MacMillan, K., Money, K., & Downing, S. (2002). United Kingdom: best and worst corporate reputations—nominations by the general public. Corporate Reputation Review, 4(4), 374–384.
Maden, C., Arikan, E., Telci, E. E., & Kantur, D. (2012). Linking corporate social responsibility to corporate reputation: a study on understanding behavioral consequences. Procedia – Social and Behavioral Sciences, 58, 655–664.
Marin, L., Ruiz, S., & Rubio, A. (2009). The role of identity salience in the effects of corporate social responsibility on customer behavior. Journal of Business Ethics, 84(1), 65–78.
McKinsey Quarterly (2008). The state of corporate philanthropy: A McKinsey global survey. Retrieved September 5, 2012 from http://www.mckinseyquarterly.com/The_state_of_corporate_philanthropy_A_McKinsey_Global_Survey_2106.
Park, J., Lee, H., & Kim, C. (2014). Corporate social responsibilities, consumer trust, and corporate reputation: South Korean consumers’ perspectives. Journal of Business Research, 67(3), 295–302.
Peloza, J., & Shang, J. (2011). How can corporate social responsibility activities create value for stakeholders? A systematic review. Journal of the Academy of Marketing Science, 39(1), 117–135.
Plunkett Research (2014). Telecommunications industry overview. Retrieved March 22, 2014 from http://www.plunkettresearchonline.com.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879.
R Core Team. (2014). R: A language and environment for statistical computing. Vienna: R Foundation for Statistical Computing.
Rampal, M., & Bawa, A. (2008). Corporate philanthropy: a study of customer perceptions. Vision - The Journal of Business Perspective, 12(2), 23–33.
Reputation Institute (2012a). Global RepTrakTM 100. The world’s most reputable companies. Retrieved February 25, 2013 from http://www.reputationinstitute.com/thought-leadership/complimentary-reports-2012.
Reputation Institute (2012b). Global CSR RepTrak 100. Retrieved February 25, 2013 from http://www.reputationinstitute.com/thought-leadership/csr-reptrak-100.
Revelle, W. (2014) psych: Procedures for Personality and Psychological Research, Northwestern University, Evanston, Illinois, USA, http://CRAN.R-project.org/package=psychVersion=1.4.2.
Ricks, J. M. (2005). An assessment of strategic corporate philanthropy on perceptions of brand equity variables. Journal of Consumer Marketing, 22(3), 121–134.
Roberts, P. W., & Dowling, G. R. (2002). Corporate reputation and sustained superior financial performance. Strategic Management Journal, 23(12), 1077–1093.
Ross, J. K., Patterson, L. T., & Stutts, M. A. (1992). Consumer perceptions of organizations that use cause-related marketing. Journal of the Academy of Marketing Science, 20(1), 93–97.
Rosseel, Y. (2012). lavaan: an R package for structural equation modeling. Journal of Statistical Software, 48, 1–36. Retrieved from http://www.jstatsoft.org/v48/i02/.
Russell, D. W., and Russell, C. A. 2010. Here or there? Consumer reactions to corporate social responsibility initiatives: Egocentric tendencies and their moderators. Marketing Letters, 21(1), 65–81.
Saiia, D. H., Carroll, A. B., & Buchholtz, A. K. (2003). Philanthropy as strategy when corporate charity ‘begins at home’. Business and Society, 42(2), 169–201.
Satorra, A., & Bentler, P. M. (2001). A scaled difference chi-square test statistic for moment structure analysis. Psychometrika, 66(4), 507–514.
Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 225–243.
Schwarz, G. E. (1978). “Estimating the dimension of a model”. Annals of Statistics 6 (2): 461–464. doi:10.1214/aos/1176344136.
Shamsie, J. (2003). The context of dominance: an industry-driven framework for exploiting reputation. Strategic Management Journal, 24(3), 199–215.
Sheikh, S.-u.-R., & Beise-Zee, R. (2011). Corporate social responsibility or cause-related marketing? The role of cause specificity of CSR. The Journal of Consumer Marketing, 28(1), 27–39.
Smaiziene, I., & Jucevicius, R. (2010). Organizations and competitiveness. Facing multidimensional nature of corporate reputation: challenges for managing reputation. Social Sciences / Socialiniai Mokslai, 3(69), 48–56.
Turban, D. B., & Cable, D. M. (2003). Firm reputation and applicant pool characteristics. Journal of Organizational Behavior, 24(6), 733–751.
Vaidyanathan, B. (2008). Corporate giving: A literature review. Center for the Study of Religion and Society, University of Notre Dame
van Beurden, P., & Gossling, T. (2008). The worth of values—a literature review on the relation between corporate social and financial performance. Journal of Business Ethics, 82(2), 407–724.
Varadarajan, P. R., & Menon, A. (1988). Cause-related marketing: a coalignment of marketing strategy and corporate philanthropy. Journal of Marketing, 52(July), 58–74.
Waddock, S. (2002). Leading corporate citizens. Vision, values, value added. McGraw-Hill Higher Education, Boston.
Walker, K. (2010). A systematic review of the corporate reputation literature: definition, measurement, and theory. Corporate Reputation Review, 12(4), 357–387.
Walker, K., & Dyck, B. (2014). The primary importance of corporate social responsibility and ethicality in corporate reputation: an empirical study. Business and Society Review, 119, 147–174.
Walsh, G., & Beatty, S. E. (2007). Customer-based Corporate Reputation of a service firm: scale development and validation. Journal of the Academy of Marketing Science, 35(1), 127–143.
Walsh, G., & Wiedmann, K.-P. (2004). A conceptualization of corporate reputation in Germany: an evaluation and extension of the RQ. Corporate Reputation Review, 6(4), 304–312.
Walsh, G., Beatty, S. E., & Shiu, E. M. K. (2009a). The customer-based corporate reputation scale: replication and short form. Journal of Business Research, 62(10), 924–930.
Walsh, G., Mitchell, V.-W., Jackson, P. R., & Beatty, S. E. (2009b). Examining the antecedents and consequences of corporate reputation: a customer perspective. British Journal of Management, 20(2), 187–203.
Wang, H. L., Choi, J. P., & Li, J. T. (2008). Too little or too much? Untangling the relationship between corporate philanthropy and firm financial performance. Organization Science, 19(1), 143–159.
Weiss, T. (2007). World’s most respected companies: Building blocks for success, Forbes Magazine, May 21.
Williams, R. J., & Barrett, J. D. (2000). Corporate philanthropy, criminal activity, and firm reputation: is there a link? Journal of Business Ethics, 26(4), 341–350.
Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1–14.
Yoon, Y., Gurhan-Canli, Z., & Schwarz, N. (2006). The effect of corporate social responsibility (CSR) activities on companies with bad reputations. Journal of Consumer Psychology, 16(4), 377–390.