Abstract
From beverages to consumer electronics, marketers are using color in innovative ways. Despite this, little academic research has investigated the role that color plays in marketing. This paper examines how color affects consumer perceptions through a series of four studies. The authors provide a framework and empirical evidence that draws on research in aesthetics, color psychology, and associative learning to map hues onto brand personality dimensions (Study 1), as well as examine the roles of saturation and value for amplifying brand personality traits (Study 2). The authors also demonstrate how marketers can strategically use color to alter brand personality and purchase intent (Study 3), and how color influences the likability and familiarity of a brand (Study 4). The results underscore the importance of recognizing the impact of color in forming consumer brand perceptions.
This is a preview of subscription content, access via your institution.




Notes
Participants each rated two fictitious logos for replication purposes. They neither saw a duplicate logo nor a duplicate hue, so the design was completely between-subjects. Significant results were similar between the two logos, thus we only report one logo fully in the text for parsimony.
As in Study 1 we replicated with a second fictitious brand logo, taken from Henderson and Cote (1998). Significant results were similar between the two logos, thus we only report one logo fully in the text for parsimony.
References
Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34, 347–356.
Aaker, D. A., & Stayman, D. (1992). Implementing the concept of transformational advertising. Psychology & Marketing, 9(3), 237–253.
Aaker, J. L., Benet-Martinez, V., & Berrocal, J. (2001). Consumption symbols as carriers of culture: a study of Japanese and Spanish brand personality constructs. Journal of Personality and Social Psychology, 81(3), 492–508.
Abril, P. S., Olazábal, A. M., & Cava, A. (2009). Marketing and the law. Journal of the Academy of Marketing Science, 37(3), 375–377.
Azoulay, A., & Kapferer, J. (2003). Do brand personality scales really measure brand personality? Journal of Brand Management, 11(2), 143–155.
Babin, B. J., Hardesty, D. M., & Suter, T. A. (2003). Color and shopping intentions: the intervening effect of price fairness and perceived affect. Journal of Business Research, 56, 541–551.
Baker, C. (2009). Chinese wedding dress. Retrieved Sept 09, 2009 from www.bellaonline.com/articles/art32857.asp
Baker, J., & Cameron, M. (1996). The effects of the service environment on affect and consumer perception of waiting time: an analysis of an industrial technology diffusion. Journal of the Academy of Marketing Science, 24(4), 338–349.
Batra, R., & Homer, P. M. (2004). The situational impact of brand image beliefs. Journal of Consumer Psychology, 14(3), 318–330.
Batra, R., Lehmann, D. L., & Singh, D. (1993). The brand personality component of goodwill: Some antecedents and consequences. In D. A. Aaker & A. Biel (Eds.), Brand equity and advertising (pp. 83–96). Hillsdale: Erlbaum.
Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139–168.
Bellizzi, J. A., Crowley, A. E., & Hasty, R. W. (1983). The effects of color in store design. Journal of Retailing, 59(1), 21–45.
Berlin, B., & Kay, P. (1969). Basic color terms: Their universality and evolution. Berkeley: University of California Press.
Biel, A. (1993). Converting image into equity. In D. A. Aaker & A. Biel (Eds.), Brand equity and advertising (pp. 67–82). Hillsdale: Erlbaum.
Block, L., & Kramer, T. (2009). The effect of superstitious beliefs on performance expectations. Journal of the Academy of Marketing Science, 37(2), 161–169.
Bottomley, P. A., & Doyle, J. R. (2006). The interactive effects of colors and products on perceptions of brand logo appropriateness. Marketing Theory, 6(1), 63–83.
Bower, G. H. (1981). Mood and memory. American Psychologist, 36, 129–148.
Chattopadhyay, A., Gorn, G. J., & Darke, P. R. (2002). Roses are red and violets are blue- everywhere? Cultural differences and universals in color preference and choice among consumers and marketing managers. Working paper, University of British Columbia.
Chebat, J., & Morrin, M. (2007). Colors and cultures: exploring the effects of mall décor on consumer perceptions. Journal of Business Research, 60, 189–196.
Choungourian, A. (1972). Extraversion, neuroticism, and color preferences. Perceptual and Motor Skills, 34(3), 724–726.
Clarke, T., & Costall, A. (2007). The emotional connotations of color: a qualitative investigation. Color Research and Application, 33(5), 406–410.
Collier, G. L. (1996). Affective synaesthesia: extracting emotion space from simple perceptual stimuli. Motivation and Emotion, 20, 1–32.
Cooper, G. (1996). Pepsi turns air blue as color wars reach for the sky. Retrieved Sept. 9, 2009 from www.independent.co.uk/news/pepsi-turns-air-blue-as-cola-wars-reach-for-sky-1302822.html.
Crowley, A. E. (1993). The two-dimensional impact of color on shopping. Marketing Letters, 4(1), 59–69.
D’Andrade, R., & Egan, M. (1974). The color of emotion. American Ethnologist, 1(1), 49–63.
Elliot, A. J., & Niesta, D. (2008). Romantic red: red enhances men’s attraction to women. Journal of Personality & Social Psychology, 95(5), 1150–1164.
Elliot, A. J., Maier, M. A., Moller, A. C., Friedman, R., & Meinhardt, J. (2007). Color and psychological functioning: the effect of red on performance attainment. Journal of Experimental Psychology: General, 136(1), 154–168.
Fournier, S. (1998). Consumers and their brands: developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343–353.
Fraser, T., & Banks, A. (2004). Designer’s color manual: The complete guide to color theory and application. San Francisco: Chronicle Books.
Freling, T. H., & Forbes, L. P. (2005). An empirical analysis of the brand personality effect. Journal of Product and Brand Management, 14(7), 404–413.
Freling, T. H., Crosno, J. L., & Henard, D. H. (2010). Brand personality appeal: conceptualization and empirical validation. Journal of the Academy of Marketing Science (Published Online January 1, 2010); doi:10.1007/s11747-010-0208-3.
Gorn, G. J., Chattopadhyay, A., Yi, T., & Dahl, D. W. (1997). Effects of color as an executional cue in advertising: they’re in the shade. Management Science, 43(10), 1387–1400.
Gorn, G. J., Chattopadhyay, A., Sengupta, J., & Tripathi, S. (2004). Waiting for the web: how screen color affects time perception. Journal of Marketing Research, 41(2), 215–225.
Grohmann, B. (2009). Gender dimensions of brand personality. Journal of Marketing Research, 46(1), 105–119.
Henderson, P. W., & Cote, J. A. (1998). Guidelines for selecting or modifying logos. Journal of Marketing, 62, 14–30.
Henderson, P. W., Giese, J. L., & Cote, J. A. (2004). Building impression management using typeface design. Journal of Marketing, 68, 60–72.
Interbrand (2009). Best global brands. Retrieved July 14, 2009 from www.interbrand.com/best_global_brands.aspx
Janiszewski, C., & Van Osselaer, S. M. J. (2000). A connectionist model of brand–quality associations. Journal of Marketing Research, 37 (August), 331–350.
Kahney, L. (2003). Apple doin’ the logo-motion. Retrieved March 3, 2009 from www.wired.com/gadgets/mac/news/2003/09/60597
Kaya, N., & Epps, H. H. (2004). Color-emotion associations: past experience and personal preference. AIC 2004 Color and Paints, Interim Meeting of the International Color Association, Proceedings, 31–34.
Keller, K. L., & Lehmann, D. R. (2006). Brands and branding: research findings and future priorities. Marketing Science, 25(6), 740–759.
Kent, R. J., & Allen, C. T. (1994). Competitive interference effects in consumer memory for advertising: the role of brand familiarity. Journal of Marketing, 58, 97–105.
Kleine, R. E., III, Kleine, S. S., & Kernan, J. B. (1993). Mundane consumption and the self: a social-identity perspective. Journal of Consumer Psychology, 2(3), 209–235.
Levy, S. (1959). Symbols for sale. Harvard Business Review, 37(4), 117–124.
Levy, B. I. (1984). Research into the psychological meaning of color. American Journal of Art Therapy, 23, 58–62.
Lüscher, M. (1969). The Lüscher color test. New York: Simon and Schuster.
Madden, T. J., Hewett, K., & Roth, M. S. (2000). Managing images in different cultures: a cross-national study of color meanings and preferences. Journal of International Marketing, 8(4), 90–107.
Mahnke, F. H. (1996). Color, environment, and human response. New York: Reinhold.
Malhotra, N. K. (1981). A scale to measure self-concepts, person concepts, and product concepts. Journal of Marketing Research, 18(4), 456–464.
McClelland, J. L. (1988). Connectionist models and psychological evidence. Journal of Memory and Language, 27, 107–123.
Mehta, R., & Zhu, R. (2009). Red or blue? Exploring the effects of color on cognitive task performances. Science, 323, 1226–1229.
Murray, D. C., & Deabler, H. L. (1957). Colors and mood-tones. Journal of Applied Psychology, 41(5), 179–283.
Odbert, H. S., Karwoski, T. F., & Eckerson, A. B. (1942). Studies in synesthetic thinking: 1. Musical and verbal associations of color and mood. Journal of General Psychology, 26, 153–173.
Orth, U., & Malkewitz, K. (2008). Holistic package design. Journal of Marketing, 72, 64–81.
Plummer, J. T. (1984). How personality makes a difference. Journal of Advertising Research, 24(6), 27–31.
Profusek, P. J., & Rainey, D. W. (1987). Effects of baker-miller pink and red on state anxiety, grip strength, and motor precision. Perceptual and Motor Skills, 65, 941–942.
Schaie, K. W. (1961). Scaling the associations between colors and mood tones. American Journal of Psychology, 74, 266–273.
Schechter, A. H. (1993). Measuring the value of corporate and brand logos. Design Management Journal, 4, 33–39.
Schlack, A., & Albright, T. D. (2007). Remembering visual motion: neural correlates of associative plasticity and motion recall in cortical area MT. Neuron, 53, 881–890.
Stern, B. B. (2006). What does brand mean? Historical-analysis method and construct definition. Journal of the Academy of Marketing Science, 34(2), 216–223.
Valdez, P., & Mehrabian, A. (1994). Effects of color on emotions. Journal of Experimental Psychology: General, 123(4), 394–409.
Venable, B. T., Rose, G. M., Bush, V. D., & Gilbert, F. W. (2005). The role of brand personality in charitable giving: an assessment and validation. Journal of the Academy of Marketing Science, 33(3), 295–312.
Walters, J., Apter, M. J., & Svebak, S. (1982). Color preference, arousal, and the theory of psychological reversals. Motivation and Emotion, 6(3), 193–215.
Wentzel, D. (2009). The effect of employee behavior on brand personality impressions and brand attitudes. Journal of the Academy of Marketing Science, 37(3), 359–374.
Wexner, L. B. (1954). The degree to which colors (hues) are associated with mood-tones. Journal of Applied Psychology, 38(6), 432–435.
Wilson, G. D. (1966). Arousal properties of red versus green. Perceptual and Motor Skills, 23, 947–949.
Wright, A. (1988). The beginner’s guide to colour psychology. London: Colour Affects Ltd.
Zeltner, P. M. (1975). John Dewey’s aesthetic philosophy. Amsterdam: John Benjamins.
Zhu, R., & Meyers-Levy, J. (2005). Distinguishing between the meanings of music: when background music affects product perceptions. Journal of Marketing Research, 42(3), 333–345.
Acknowledgments
The authors thank the editor and three anonymous reviewers for their constructive comments. This research is based on the first author’s dissertation and she thanks Ron Michaud, Brian P. Brown, and William D. Diamond for their comments on previous versions of the manuscript.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Labrecque, L.I., Milne, G.R. Exciting red and competent blue: the importance of color in marketing. J. of the Acad. Mark. Sci. 40, 711–727 (2012). https://doi.org/10.1007/s11747-010-0245-y
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11747-010-0245-y