Abstract
In today’s retail markets, products display opaque pricing, i.e., a single number that provides no information about the allocation of the retail proceeds among agents who bring the product to market. We study transparent pricing, which is an alternative strategy in which allocation information is revealed. We differentiate transparent pricing from related marketing practices such as social marketing, cause-related marketing, and pay-what-you-want. Using controlled experiments in multiple product categories with diverse sampling frames, we find that transparent prices systematically alter consumer utility functions and stated choice behavior. Our results support explanations drawn from both neoclassical and behavioral economic theory, including inequity aversion, procedural justice, and altruism. Classical theory predicts that price transparency should have little effect on consumer behavior. However, results from behavioral economics suggest that consumers may relax “self-interest” in the face of transparent prices, leading to counter-intuitive preferences. For example, in one set of studies we observe a significant proportion of consumers selecting the more expensive of two replicates of the same product. In another study, a subset of motorists willingly pays higher gasoline taxes for the same gallon of gas, increasing the overall price per gallon. We explain this behavior via parameterized utility functions that contain both self-interested and other-interested components moderated by characteristics of the decision-maker and characteristics of the choice context.
This is a preview of subscription content, access via your institution.



Notes
Exceptions include backward sloping demand curves when consumers impute quality from price. However, as will be evident, this phenomenon does not apply in the cases studied here.
A longer version of the paper containing results for standard economic hypotheses is available on request.
We assessed the reasonableness of this assumption in a companion research project. Results hold independently of which agent is selected as the focal agent.
We experimentally manipulate the share of price going to the focal agent so that A*(⋅) designates a specific fixed allocation to A* in a given experimental condition. For example, in experiments involving music CDs, the low level going to A* (the artist) is 8%. The notation indicates that one can replace the variable argument (⋅) with a constant (Lo); i.e., A*(Lo)≡8% and that this level is determined exogenously across subjects.
These arguments are presented in a note available from the authors.
Not unexpectedly, students believe higher shares should go to taxes than do adults. The student’s cumulative distribution lies significantly to the right of that for adults.
References
Bergh, A. (2008). A critical note on the theory of inequity aversion. Journal of Socio-Economics, 37(5), 1789–1796.
Bolton, G. E., & Ockenfels, A. (2000). ERC: a theory of equity, reciprocity, and cooperation. American Economic Review, 90(1), 166–193.
Bolton, L. E., Warlop, L., & Alba, J. W. (2003). Consumer perceptions of price (un)fairness. Journal of Consumer Research, 29(4), 474–491.
Bordonaro, G. (2009). Progressive’s ‘name your price’ tool aims for cost transparency. Hartford Business Journal, 6/29/09.
Boyd, E. D., & Bhat, S. (1998). The role of dual Entitlement and equity theories in consumers' formation of fair price judgments: an investigation within a business-to-business service setting. Journal of Professional Services Marketing, 17(1), 1–14.
Camerer, C. F. (2003). Behavioral game theory. Princeton: Princeton University Press.
Camerer, C. F., & Fehr, E. (2006). When does ‘Economic Man’ dominate social behavior? Science, 311(5757), 47–52.
Camerer, C. F., & Thaler, R. H. (1995). Anomalies: ultimatums, dictators and manners. The Journal of Economic Perspectives, 9(2), 209–219.
Charness, G., & Rabin, M. (2002). Understanding social preferences with simple tests. The Quarterly Journal of Economics, 117(3), 817–869.
Cohen, W., & Knopper, S. (2004). Wal-Mart battles labels over CD prices. Rolling Stone Magazine, 28, 26–30. October.
Cui, D., & Curry, D. J. (2005). Prediction in marketing using the support vector machine. Marketing Science, 24(4), 595–615.
Fehr, E., & Schmidt, K. M. (1999). A theory of fairness, competition, and cooperation. Quarterly Journal of Economics, 114(3), 817–868.
Gendall, P., Holdershaw, J., & Garland, R. (1997). The effect of odd pricing on demand. European Journal of Marketing, 31(11/12), 799–813.
Gilbride, T. J., & Allenby, G. M. (2004). A choice model with conjunctive, disjunctive, and compensatory screening rules. Marketing Science, 23(3), 391–406.
Hahn, G. J., & Shapiro, S. S. (1966). A catalog and computer program for the design and analysis of orthogonal symmetric and asymmetric fractional factorial experiments. Schenectady: General Electric Technical Information Series.
Hamilton, R. W. (2006). When the means justify the ends: effects of observability on the procedural fairness and distributive fairness of resource allocations. Journal of Behavioral Decision Making, 19(4), 303–320.
Hensher, D. A., & Johnson, L. W. (1981). Applied discrete-choice modeling. New York: Croom Helm London, John Wiley & Sons.
Homans, G. C. (1961). Social behaviour: Its elementary forms. New York: Harcourt Brace.
Kahneman, D., Knetsch, J. L., & Thaler, R. H. (1986). Fairness and the assumptions of economics. Journal of Business, 59(4), 285–300.
Kim, J., Natter, M., & Spann, M. (2009). Pay what you want: a new participative pricing mechanism. Journal of Marketing, 73(1), 44–58.
Lofton, L. (2008). Culture of cost transparency a goal of new MSMA president. The Mississippi Business Journal, 8/4/08.
Louviere, J. J., Hensher, D. A., & Swait, J. D. (2000). Stated choice methods. Cambridge: Cambridge University Press.
Luo, Y. (2007). The independent and interactive roles of procedural, distributive, and interactional justice in strategic alliances. Academy of Management Journal, 50(3), 644–664.
Maxwell, S. (1995). What makes a price increase seem “fair”? Pricing Strategy and Practice, 3(4), 21–27.
Maxwell, S. (2002). Rule-based price fairness and its effect on willingness to purchase. Journal of Economic Psychology, 23(2), 191–212.
Paolilli, A. L. (2009). About the “economic” origin of altruism. Journal of Socio-Economics, 38(1), 60–71.
Rossi, P. E., Allenby, G. M., & McCulloch, R. (2005). Bayesian statistics and marketing. New York: Wiley.
Rotemberg, J. J. (2008). Minimally acceptable altruism and the ultimatum game. Journal of Economic Behavior & Organization, 66(3–4), 457–476.
Scarpa, R., Thiene, M., & Train, K. (2007). Utility in WTP space: A tool to address confounding random scale effects in destination choice to the Alps. Working paper in Economics 15/06. Hamilton: University of Waikato.
Sinha, I. (2000). Cost transparency: the net’s real threat to prices and brands. Harvard Business Review, March–April, 43–50.
Thibaut, J., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale: Erlbaum.
Train, K. (2009). Discrete choice methods with simulation. Cambridge: Cambridge University Press.
Tyran, J. R., & Sausgruber, R. (2006). A little fairness may induce a lot of redistribution in democracy. European Economic Review, 50(2), 469–485.
Vaidyanathan, R., & Aggarwal, P. (2003). Who is the fairest of them all? An attributional approach to price fairness perceptions. Journal of Business Research, 56(6), 453–463.
Xia, L., Monroe, K. B., & Cox, J. L. (2004). The price is unfair! A conceptual framework of price fairness perceptions. Journal of Marketing, 68(4), 1–15.
Acknowledgement
Professor Curry thanks John Dinsmore, Grace Guo, Xiaoqi Han, Helene Deval, Doug Ewing, and Scott Wright – students in his PhD Seminar on Discrete-Choice Modeling – for insights drawn from hierarchical Bayesian analyses about the gasoline data from the Adult sample. This research was partially funded by a grant from the College of Business, University of Louisville.
Author information
Authors and Affiliations
Corresponding author
Appendices
Appendix A
Appendix B
Appendix C
Rights and permissions
About this article
Cite this article
Carter, R.E., Curry, D.J. Transparent pricing: theory, tests, and implications for marketing practice. J. of the Acad. Mark. Sci. 38, 759–774 (2010). https://doi.org/10.1007/s11747-010-0189-2
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11747-010-0189-2