Abstract
A dual process model is proposed that identifies the conditions under which two separate and additive effects on brand preference may obtain. The first is an exposure-order effect that can influence attribute-based processing. The second is the effect of market entry-information that can result in theory-driven processing. The model was tested and supported across two experiments, which demonstrate that the effects of market entry-information and exposure-order on brand preference depend on attribute-type and the time between attribute encoding and preference construction. In contrast to previous research, conditions are identified where market entry-information has no effect on preference and where the second-encountered brand is preferred to the first.
Similar content being viewed by others
References
Alba, J. W., Hutchinson, J. W., & Lynch, J. G. Jr. (1991). Memory and decision making. In T. S. Robertson, & H. H. Kassarjian (Eds.) Handbook of consumer behavior (pp. 1–49). Englewood Cliffs: Prentice-Hall.
Alpert, F. H. (1987). Product categories, product hierarchy, and pioneership: A consumer behavior explanation for pioneer brand advantage. In M. Solomon, S. Douglas et al. (Eds.), AMA Summer Educators’ Conference Proceedings (pp. 133–138). Chicago: American Marketing Association.
Alpert, F. H., & Kamins, M. A. (1994). Pioneer brand advantage and consumer behavior: A conceptual framework and propositional inventory. Journal of the Academy of Marketing Science, 22(3), 244–253.
Alpert, F. H., & Kamins, M. A. (1995). An empirical investigation of consumer memory, attitude, and perceptions toward pioneer and follower brands. Journal of Marketing, 59, 34–45 (October).
Anderson, N. H. (1981). Foundation of information integration theory. San Diego, CA: Academic.
Barzun, J. (2000). From dawn to decadence: 1500 to the present. New York: Harper Collins.
Bettman, J. R., Johnson, E. J., & Payne, J. W. (1990). A componential analysis of cognitive effort in choice. Organizational Behavior and Human Decision Processes, 45, 111–139 (February).
Bettman, J. R., Johnson, E. J., & Payne, J. W. (1991). Consumer decision making. In T. S. Robertson, & H. Harold (Eds.), Handbook of Consumer Behavior (pp. 50–84). Kassarjian, Englewood Cliffs: Prentice-Hall.
Bohlmann, J. D., Golder, P. N., & Mitra, D. (2002). Deconstructing the pioneer’s advantage: Examining vintage effects and consumer valuations of quality and variety. Management Science, 48, 1175–1195 (September).
Bolton, L. E. (2007). Believing in first mover advantage. Working paper, Wharton School, University of Pennsylvania.
Boulding, W., & Christen, M. (2003). Sustainable pioneering advantage? Profit implications of market entry order. Marketing Science, 22, 371–392 (Summer).
Brown, S. (2001). Marketing—the retro revolution. London: Sage.
Brown, T. J., & Dacin, P. (1997). The company and the product: Corporate associations and consumer product responses. Journal of Marketing, 61, 68–84 (January).
Brown, C. L., & Lattin, J. M. (1994). Investigating the relationship between time in market and pioneering advantage. Management Science, 40, 1361–1369 (October).
Brown, S., Kozinets, R., & Sherry, J. (2003). Teaching old brands new tricks: Retro branding and the revival of brand meaning. Journal of Marketing, 67, 19–33 (July).
Campbell, M. C., & Kirmani, A. (2000). Consumers’ use of persuasion knowledge: The effects of accessibility and cognitive capacity on perceptions of an influence agent. Journal of Consumer Research, 27, 69–83 (June).
Carpenter, G. S., & Nakamoto, K. (1988). Market pioneering, learning, and preference. In M. J. Houston (Ed.), Advances in Consumer Research (pp. 275–279). Provo, UT: Association for Consumer Research.
Carpenter, G. S., & Nakamoto, K. (1989). Consumer preference formation and pioneering advantage. Journal of Marketing Research, 26, 285–298 (August).
Chaiken, S., Liberman, A., & Eagly, A. (1989). Heuristic and systematic information processing within and beyond the persuasion context. In J. S. Uleman, & J. A. Bargh (Eds.), Unintended thought (pp. 212–252). New York: Guilford.
Chernev, A. (2001). The impact of common features on consumer preferences: A case of confirmatory reasoning. Journal of Consumer Research, 27, 475–488 (March).
Ebbinghaus, H. H. (1913). Memory. Translated by H. A. Roger and C. E. Busenius. New York: Teachers College, Columbia University.
Feldman, J. M., & Lynch, J. G. Jr. (1988). Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. Journal of Applied Psychology, 73, 421–435 (August).
Golder, P. N., & Tellis, G. J. (1993). Pioneering advantage: Marketing logic or marketing legend. Journal of Marketing Research, 30, 158–170 (May).
Haugtvedt, C. P., & Wegener, D. T. (1994). Message order effects in persuasion: An attitude strength perspective. Journal of Consumer Research, 21, 205–218 (June).
Houston, D. A., & Sherman, S. J. (1995). Cancellation and focus: The role of shared and unique features in the choice process. Journal of Experimental Social Psychology, 32, 357–378 (July).
Houston, D. A., Sherman, S. J., & Baker, S. M. (1989). The influence of unique features and direction of comparison on preferences. Journal of Experimental Social Psychology, 25, 121–141 (March).
Hovland, C. I., Janis, I., & Kelley, H. H. (1953). Communication and persuasion: Psychological studies of opinion change. New Haven, CT: Yale University Press.
Hovland, C. I., & Mandell, W. (1957). Is there a ‘law of primacy’ in persuasion? In C. I. Hovland et al. (Eds.), The order of presentation in persuasion. New Haven, CT: Yale University Press.
Kamins, M. A., Alpert, F. H., & Elliott, M. T. (2000). Independent and interactive effects of exposure sequence, pioneership awareness, and product trial on consumer evaluation of a pioneer brand. Journal of Consumer Psychology, 9(4), 223–229.
Kamins, M. A., Alpert, F. H., & Perner, L. (2003). Consumers’ perception and misperception of market leadership and market pioneership. Journal of Marketing Management, 19, 807–834 (August).
Kardes, F. R., & Kalyanaram, G. (1992). Order-of-entry effects on consumer memory and judgment: An information integration perspective. Journal of Marketing Research, 29, 343–357 (August).
Kardes, F. R., Kalyanaram, G., Chandrashekaran, M., & Dornoff, R. J. (1993). Brand retrieval, consideration set composition, consumer choice, and pioneering advantage. Journal of Consumer Research, 20, 62–75 (June).
Keller, K. L., & Aaker, D. A. (1992). The effects of sequential introduction of brand extension. Journal of Marketing Research, 29, 35–50 (February).
Kerin, R. A., Varadarajan, R., & Peterson, R. A. (1992). First-mover advantage: A syntheses, conceptual framework, and research propositions. Journal of Marketing, 56, 33–52 (October).
Lieberman, M. B., & Montgomery, D. B. (1988). First-mover advantages. Strategic Management Journal, 9, 41–58.
Mantel, S. P., & Kardes, F. R. (1999). The role of direction of comparison, attribute-based processing, and attitude-based processing in consumer preference. Journal of Consumer Research, 25, 335–352 (March).
Miller, N., & Campbell, D. T. (1959). Recency and primacy in persuasion as a function of the timing of speeches and measurement. Journal of Abnormal and Social Psychology, 59, 1–9.
Min, S., Kalwani, M. U., & Robinson, W. T. (2006). Market pioneer and early follower survival risks: A contingency analysis of really new versus incrementally new product-markets. Journal of Marketing, 70, 15–33 (January).
Niedrich, R. W., & Swain, S. D. (2003). The influence of pioneer status and experience order on consumer brand preference: A mediated effects model. Journal of the Academy of Marketing Science, 31, 468–480 (Fall).
Petty, R. E., & Cacioppo, J. T. (1983). Central and peripheral routes to persuasion: application to advertising. In L. Percy, & A. G. Woodside (Eds.) Advertising and Consumer Psychology (pp 3–23). Toronto: Lexington Books.
Pham, M. T., & Muthukrishnan, A. V. (2002). Search and alignment in judgment revision: Implications for brand positioning. Journal of Marketing Research, 39, 18–30 (February).
Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, and Computers, 36(4), 717–731.
Robinson, W. T., & Fornell, C. (1985). Sources of market pioneering advantages in consumer goods industries. Journal of Marketing Research, 25, 87–94 (February).
Sanbonmatsu, D. M., & Fazio, R. H. (1990). The role of attitudes in memory-based decision making. Journal of Personality and Social Psychology, 59, 614–622 (October).
Schmalensee, R. (1982). Product differentiation advantages of pioneering brands. American Economic Review, 72(3), 349–365.
Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate responsibility. Journal of Marketing Research, 38, 225–243 (May).
Smallwood, D., & Conlisk, J. (1979). Product quality in markets where consumers are imperfectly informed. Quarterly Journal of Economics, 93, 1–23 (February).
Srinivasan, R., Lilien, G. L., & Rangaswamy, A. (2004). First in, first out? The effects of network externalities on pioneer survival. Journal of Marketing, 68, 41–58 (January).
Wyer, R. S. (1970). Information redundancy, inconsistency, and novelty and their role in impression formation. Journal of Experiment Social Psychology, 6, 111–127 (January).
Zhang, S., & Markman, A. B. (1998). Overcoming the early entrant advantage: The role of alignable and nonalignable differences. Journal of Marketing Research, 35, 413–426 (November).
Zhang, S., & Markman, A. B. (2001). Processing product unique features: Alignability and involvement in preference construction. Journal of Consumer Psychology, 11(1), 13–27.
Author information
Authors and Affiliations
Corresponding author
Appendix
Appendix
Pops Right (same) | Top Kernel (same) |
1. Large size kernels | 1. Large size kernels |
2. Slightly buttered | 2. Slightly buttered |
3. Calories equal to about 10 peanuts | 3. Calories equal to about 10 peanuts |
Pops Right (alignable) | Top Kernel (alignable) |
1. Large size kernels | 1. Medium size kernels |
2. Slightly buttered | 2. Not buttered |
3. Calories equal to about 10 peanuts | 3. Calories equal to about 20 peanuts |
Pops Right (unalignable) | Top Kernel (unalignable) |
1. Large size kernels | 1. Easy to swallow |
2. Slightly buttered | 2. Comes in different sizes |
3. Calories equal to about 10 peanuts | 3. Very crispy |
Rights and permissions
About this article
Cite this article
Niedrich, R.W., Swain, S.D. The effects of exposure-order and market entry-information on brand preference: a dual process model. J. of the Acad. Mark. Sci. 36, 309–321 (2008). https://doi.org/10.1007/s11747-007-0073-x
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11747-007-0073-x