Appendix. Interview guide
Icebreaker, remember anonymity, independence, no judgment, ability to stop when they want, etc.
Thank you for coming. We will talk about you and your experience; your opinion is very important and matters to us.
- 1.
If you are comfortable, I would like you to tell me about your experience with the internet tool...
What were your thoughts on it?...
did you feel comfortable? ...was it easy to use?...
were there things that bothered you, or on the contrary...
and the site? ... what did you think of it? ... could it be improved?
- 2.
And the fact that it’s at home...
what brought you to do it remotely?
and you there in front of the computer ... to do that remotely...
and the fact that the information comes to you?...
it may be more practical ... to access it when you want ...
it’s more private...
you feel lonely...
and if you had to go to a training... in a care facility... and do it in a group with other people... and with caregivers...
- 3.
And at home, how did it go?...
and your family members ... are they aware ... is it easy to talk about it? ...did it change anything?...
did they see? ...did they ask questions? ...what do they think about it? ... does it interest them? ... How did they react? Are they involved?...
and focusing at home? ... with the family around? ... is it complicated? ...
- 4.
- and if we have questions?... there was also a forum ... was it useful?...
II. During this experience, you met 3 characters, we will talk a little bit about them, I would like to know your thoughts...
Who do we start with?
There was... Gaëlle... Paul... Julie...
- 1.
So Gaëlle...
-What affected you in her story? ... What is important to you in her story? ... what do you think?
-It is going well with Gaëlle? ... is she determined? ...
-was everything fine with her?...
-and her family members? it’s not easy...
- 2.
Paul...
- 3.
Julie...
-What affected you in her story? ... What is important to you in her story?...
the moral... at first ... why is it important that she gets better? ...
and the surgery? ... does that solve all her problems? ....
and after the surgery? ... why it is useful that she continues to be accompanied by professionals? ... according to the answer: and for the moral/risk of complications?...
Which one did you prefer? Which one did you like the least?
How would you have chosen someone?... How would you have made this character?...
III. In total, if you had to summarize your experience in a few words, you would say...