Journal of Failure Analysis and Prevention

, Volume 10, Issue 1, pp 1–2 | Cite as

Fine Print and Hidden Charges

  • McIntyre R. Louthan

Every one of my grandchildren has computer skills that exceed mine. My parents didn’t have television until I was a sophomore in college. I don’t facebook, twitter, or have a cell phone. I even fail to answer e-mails on a regular basis. One could correctly state that I’m technology challenged, but months ago I did have high speed Internet. At that time, access to the Internet didn’t tie up my telephone and downloading a manuscript took seconds rather than hours. The access to high speed Internet was lost simply because too few people in the area subscribed to the service, so the Internet provider couldn’t profit by their offering. We received a nice letter stating that the service would be discontinued and that there were several other providers for high speed Internet operating in our area. The letter even provided a list of potential providers plus telephone numbers. After a day of going through the list, only two of the companies were willing to offer service to our location. One...

Copyright information

© ASM International 2009

Authors and Affiliations

  1. 1.RadfordUSA

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