Service Business

, Volume 2, Issue 3, pp 203–218 | Cite as

Tracking the relationship between environmental management and financial performance in the service industry

Original Paper


Attention to the relationship between environmental management and financial performance has been growing. Research in this area has, however, tended to focus primarily on manufacturing industries. Our goal in this study is to analyze the relationship between environmental management and financial performance in the context of the service industry. Using a cross-sectional sample of 1,228 service organizations spanning a wide range of business activities, we test a series of five hypothesized relationships using both univariate and multivariate analyses. The results are robust across the dataset and show conclusively that environmental management does indeed positively affect financial performance in the service sector.


Environmental management Natural environment Financial performance Service sector 


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Copyright information

© Springer-Verlag 2008

Authors and Affiliations

  1. 1.School of Business AdministrationUniversity of VermontBurlingtonUSA
  2. 2.ARCADIS-USHighlands RanchUSA

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