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Organisationsberatung, Supervision, Coaching

, Volume 24, Issue 4, pp 459–476 | Cite as

Eine Beratung in einem Flüchtlingsheim

  • Celina Rodriguez Drescher
Praxisberichte
  • 190 Downloads

Zusammenfassung

In diesem Beitrag geht es um eine Beratung mit den Mitarbeitern in einem Flüchtlingsheim in einer deutschen Großstadt. Die Mitarbeiter bringen eine hohe Vulnerabilität in die Arbeit ein, den Wunsch zu retten, u. a. vor dem Hintergrund ihres eigenen Migrationshintergrundes. Dies und die Emotionen, die durch die Traumata der Flüchtlinge und ihre Situation im Schwebezustand evoziert werden, führen zu einer traumatisierten Organisation, in der die Fähigkeit zu denken beeinträchtigt ist. Abwehrmechanismen wie Spaltung und Sündenbocksuche werden aktiviert, um sich gegen Vernichtungsangst zu wehren. Die Fragmentierung wurde u. a. offensichtlich in der Schwierigkeit, eine Aufgabe für die Beratung zu definieren. Die Beratung diente dazu, die Toxizität etwas zu reduzieren, aber wegen der zugrundeliegenden Dynamik in der Organisation wird dies kaum nachhaltig sein können.

Schlüsselwörter

Trauma Flüchtlinge Abwehrmechanismen Containment 

Counseling in a transitional refugee center

Abstract

This article addresses some aspects of a consultancy project in a transitional refugee center in Germany. Workers and volunteers bring their own vulnerability and ambivalence to this mix – the desire to rescue and their own background as migrants, amplified by the desire to make reparation. The result is a deeply traumatized organization where the capacity to think and create meaning is damaged. Huge defense mechanisms like splitting and scapegoating are activated in order to defend against the anxiety of annihilation. The fragmentation and attack on linking is evident in the difficulty of defining a task for the consultancy beyond the provision of emotional containment simply to survive. The consultancy served the purpose of reducing the toxicity of the experience while it continued, but the entrenched dynamics that extend well beyond the boundaries of the organization probably diminish its lasting impact.

Keywords

Trauma Refugees Defenses Containment 

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Copyright information

© Springer Fachmedien Wiesbaden GmbH 2017

Authors and Affiliations

  1. 1.Frankfurt/M.Deutschland

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