Coordination contracts for reverse supply chains: a state-of-the-art review

Abstract

Various legal requirements as well as economic reasoning render the re-use of products mandatory. Hence, the field of supply chain management and coordination under the consideration of returns has constantly grown over the last decade. However, terms and definitions regarding returns and returns handling are inconsistent. Furthermore, approaches are not classified from a return-based point of view, which considerably impedes the discerning of research opportunities. We therefore provide a state-of-the-art review of the relevant literature and conduct a content and cluster analysis to propose a classification of present and future research. Furthermore, we highlight gaps in the existing literature, providing a road-map for further research. Practitioners are given an extensive overview regarding a multitude of approaches in returns management and coordination.

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Correspondence to Johannes B. Kraus.

Appendices

Appendix 1: List of acronyms

AR Active returns
CLSC Closed loop supply chain
CLSCM Closed loop supply chain management
ECMPR Environmentally Conscious Manufacturing and Product Recovery
EOL/EOU End-of-use/end-of-life returns
EPR Extended Producer Responsibility directives
ER Early returns
FR False-failure returns
FSC Forward supply chain
FSCM Forward supply chain management
GSC Green supply chain
GSCM Green supply chain management
ND Network design
PR Passive returns
RL Reverse logistics
RSC Reverse supply chain
RSCM Reverse supply chain management
SC Supply chain
SCC Supply chain coordination
SCM Supply chain management
SSCM Sustainable supply chain management
UI Unsold inventory
WEEE Waste of Electrical and Electronic Equipment directive
WR Warranty returns

Appendix 2: List of reviews including subjects

Fleischmann et al. (1997) RL
Cachon (2003) SCC, FSC
Gungor and Gupta (1999) ECMPR, GSCM
Srivastava (2007) GSCM
Li and Wang (2007) SCC, FSC
Arshinder et al. (2008) SCC, FSC
Atasu et al. (2008) CLSCM
Seuring and Müller (2008) SSCM
Souza (2008) CLSCM
Chan and Chan (2009) SCC, FSC
Chanintrakul et al. (2009) RL, ND
Guide and Van Wassenhove (2009) CLSCM
Pokharel and Mutha (2009) RL
Ilgin and Gupta (2010) ECMPR, GSCM
Akcali and Cetinkaya (2011) CLSCM
Arshinder et al. (2011) SCC, FSC
Gupta and Palsule-Desai (2011) SSCM
Lage and Filhob (2012) CLSCM
Souza (2012) CLSCM
Jayant et al. (2012) RSCM
Govindan et al. (2013) SCC, FSC, RSC
Aravendan and Panneerselvam (2014) CLSCM, ND
Brandenburg et al. (2014) SSCM

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Krapp, M., Kraus, J.B. Coordination contracts for reverse supply chains: a state-of-the-art review. J Bus Econ 89, 747–792 (2019). https://doi.org/10.1007/s11573-017-0887-z

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Keywords

  • Literature review
  • Supply chain coordination
  • Remanufacturing
  • Closed loop supply chain
  • Sustainability

JEL Classification

  • C7
  • Q53