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Bridging Bytes and Bonds: A Qualitative Exploration of Student Experiences in a Computer Science Service-Learning Course

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Abstract

Service-Learning (S-L) has been recognized as a promising educational strategy in higher education in China. This study explores the integration of an academic S-L component within a Computer Science curriculum at a university on China’s east coast, focusing on student experiences. We thematically analyzed qualitative data encompassing reflection reports and final essays from 53 enrolled undergraduates, transcripts from 11 semi-structured interviews with students, and community feedback. The findings illuminate the multifaceted benefits of embedding S-L in Computer Science education. Students not only acquired theoretical knowledge but also developed crucial cognitive skills through practical, real-world service experiences. The S-L component was instrumental in enhancing students’ connections with peers, service recipients, and the broader community, fostering a deep sense of engagement and empathy. Additionally, the study highlights the role of academic S-L in stimulating creativity and student empowerment in the rapidly evolving domains of information technology and higher education.

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Wang, Y., Dai, K., Lin, Y. et al. Bridging Bytes and Bonds: A Qualitative Exploration of Student Experiences in a Computer Science Service-Learning Course. Applied Research Quality Life (2023). https://doi.org/10.1007/s11482-023-10267-9

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