Skip to main content
Log in

The distance learner competencies: a three-phased empirical approach

  • Research Article
  • Published:
Educational Technology Research and Development Aims and scope Submit manuscript

Abstract

This study identifies a set of competencies displayed in the successful distance learner. It employed a three-phased approach. Phase I, conducted to develop an initial list of competencies, comprised Behavioral Event Interviews with nine successful distance learners. In Phase II, these competencies were reviewed, elaborated and categorized by seven distance education experts by means of semi-structured interviews. A list of 15 competencies in 5 clusters was then developed and in Phase III, these competencies and clusters were verified quantitatively by surveying 197 successful distance learners. The results reveal that all of these 15 competencies are critically important to, and commonly displayed by, successful distance learners and that of these, management skills is the most important. The findings and their implications are examined and the paper concludes with suggestions for further research into learner competencies.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Anderson, T., & Garrison, D. R. (1998). Learning in a networked world: New roles and responsibilities. In C. Gibson (Ed.), Distance learners in higher education (pp. 97–112). Madison, WI: Atwood Publishing.

    Google Scholar 

  • Arbuckle, J. L. (2006). Amos 7.0 user’s guide. Chicago: SPSS.

    Google Scholar 

  • Barrett, G. V., & Depinet, R. L. (1991). A reconsideration of testing for competence rather than intelligence. American Psychologist, 46(10), 1012–1024.

    Article  Google Scholar 

  • Beaudoin, M. F., Kurtz, G., & Eden, S. (2009). Experiences and opinions of e-learners: What works, what are the challenges, and what competencies ensure successful online learning. Interdisciplinary Journal of E-Learning and Learning Object, 5. http://ijklo.org/Volume5/IJELLOv5p275-289Beaudoin665.pdf. Accessed October 1, 2009.

  • Berge, Z., & Huang, Y. (2004). A model for sustainable student retention: A holistic perspective on the student dropout problem with special attention to e-learning. DEOSNEWS, 13(5). http://www.ed.psu.edu/acsde/deos/deosnews/deosnews13_5.pdf. Accessed October 1, 2009.

  • Bernotavicz, F. D., & Bartley, D. (1996). A Competency model for child welfare supervisors. Portland, ME: University of Southern Maine, Edmund S. Muskie Institute of Public Affairs.

    Google Scholar 

  • Bernt, F. M., & Bugbee, A. C. (1993). Study practices and attitudes related to academic success in a distance learning programme. Distance Education, 14(1), 97–112.

    Article  Google Scholar 

  • Bernthal, P. R., Colteryahn, K., Davis, P., Naughton, J., Rothwell, W. J., & Wellins, R. (2004). ASTD competency study: Mapping the future: New workplace learning and performance competencies. Alexandria, VA: American Society for Training Development.

    Google Scholar 

  • Bichelmeyer, B. A., Marken, J., Harris, T., Misanchuk, M., & Hixon, E. (2009). Fostering affective development outcome. In C. M. Reigeluth & A. A. Carr-Chellman (Eds.), Instructional-design theories and models: Building a common knowledge base III (pp. 249–274). New York: Routledge.

    Google Scholar 

  • Birch, D. (2002). E-learner competencies. http://www.astd.org/LC/2002/0702_birch.htm. Accessed October 1, 2009.

  • Blunch, N. J. (2008). Introduction to structural equation modeling using SPSS and AMOS. Los Angeles, London, New Delhi, Singapore: SAGE.

    Google Scholar 

  • Bullen, M. (1998). Participation and critical thinking in online university distance education. The Journal of Distance Education, 13(2), 1–32.

    Google Scholar 

  • Burgoyne, J. (1993). The competence movement: Issues, stakeholders and prospects. Personnel Review, 22(6), 6–13.

    Article  Google Scholar 

  • Byrne, B. M. (2001). Structural equation modeling with Amos: Basic concepts. Applications, and programming. Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Coates, H. (2006). Student engagement in campus-based and online education. London: Routledge.

    Google Scholar 

  • Coggins, C. C. (1988). Preferred learning styles and their impact on completion of external degree programs. American Journal of Distance Education, 2(1), 25–37.

    Article  Google Scholar 

  • Dabbagh, N. (2007). The online learner: Characteristics and pedagogical implications. Contemporary Issues in Technology and Teacher Education, 7(3), 217–226. http://www.citejournal.org/vol7/iss3/general/article1.cfm. Accessed October 1, 2009.

  • Darabi, A. A., Sikorski, E., & Robert, H. (2006). Validated competencies for distance teaching. Distance Education, 27(1), 105–122.

    Article  Google Scholar 

  • De la Teja, I. (2005). Reflections on the online learner competencies. http://www.learndev.org/dl/ibstpi-AECT2005-DeLaTeja.pdf. Accessed October 1, 2009.

  • De la Teja, I., & Spannaus, T. W. (2008). New online learning technologies: new online learner competencies. Really? In J. Visser & M. Visser-Valfrey (Eds.), Learners in a changing learning landscape: Reflections from a dialogue on new roles and expectations (pp. 187–211). Dordrecht: Springer.

    Google Scholar 

  • Deka, T. S., & McMurry, P. (2006). Student success in face-to-face and distance teleclass environments: A matter of contact? The International Review of Research in Open and Distance Learning, 7(1), 1–16. http://www.eric.ed.gov/PDFS/EJ806011.pdf. Accessed July 12, 2010.

  • Dille, B., & Mezack, M. (1991). Identifying predictors of high risk among community college telecourse students. American Journal of Distance Education, 5(1), 24–35.

    Article  Google Scholar 

  • Ehlers, U. (2007). Making the difference in e-learning: Towards competence development and e-irritation. In U. Bernath & A. Sangra (Eds.), Research on competence development in online distance education and e-learning. Selected Papers from the 4th EDEN Research Workshop in Castelldefels, Spain, October 25–28, 2006. Oldenburg, Germany: BIS-Verlag der Carl von Ossietsky Universitatat.

  • EIU. (2003). The 2003 e-learning readiness rankings. Resource document. The Economist Intelligence Unit Limited. http://graphics.eiu.com/files/ad_pdfs/eReady_2003.pdf. Accessed April 15, 2010.

  • Flanagan, J. C. (1954). The critical incident technique. Psychological Bulletin, 51(4), 327–359.

    Article  Google Scholar 

  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.

    Article  Google Scholar 

  • Foxon, M., Richey, R. C., Roberts, R., & Spannaus, T. (2003). Training manager competencies: The standards (3rd ed.). Syracuse, NY: ERIC Clearinghouse on Information and Technology.

    Google Scholar 

  • Garrison, D. R. (1993). Dropout in adult education. In T. N. Husen & T. N. Postlethwaite (Eds.), The international encyclopedia of education (2nd ed.). Oxford: Pergamon.

    Google Scholar 

  • Gaskell, A., Gibbons, S., & Simpson, O. (1990). Taking off and bailing out—correspondence counselling. Open Learning, 5(2), 49–54.

    Article  Google Scholar 

  • Gayeski, D. M., Golden, T. P., Andrade, S., & Mason, H. (2007). Bringing competency analysis into the 21st century. Performance Improvement, 46(7), 9–16.

    Article  Google Scholar 

  • Golladay, R., Prybutok, V., & Huff, R. (2000). Critical success factors for the online learner. Journal of Computer Information Systems, 40(4), 69–71.

    Google Scholar 

  • Gregory, A. (2008). Competencies of senior communication practitioners in the UK: An initial study. Public Relations Review, 34, 215–223.

    Article  Google Scholar 

  • Hoffmann, T. (1999). The meanings of competency. Journal of European Industrial Training, 23, 275–285.

    Article  Google Scholar 

  • Hu, L. T., & Bentler, P. M. (1999). Cut off criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1–55.

    Article  Google Scholar 

  • Johnson, R. B., & Onwuegbuzie, A. J. (2004). Mixed method research: A research paradigm whose time has come. Educational Researcher, 33(7), 14–26.

    Article  Google Scholar 

  • Johnstone, S., & Connick, G. P. (2005). The distance learner’s guide. Upper Saddle River, NJ: Pearson/Merrill Prentice Hall.

    Google Scholar 

  • Kerr, M. S., Rynearson, K., & Kerr, M. C. (2006). Student characteristics for online learning success. Internet and Higher Education, 9, 91–105.

    Article  Google Scholar 

  • Klein, J. D., Spector, J. M., Grabowski, B., & De la Teja, I. (2004). Instructor competencies: Standards for face-to-face, online & blended settings (Revised 3rd ed.). Greenwich, CT: Information Age Publishing.

    Google Scholar 

  • Kwon, Y. (2009). Course management in cyber university in Korea. The Journal of Korean Educational Forum, 8(2), 109–130. http://www.k-eduforum.com. Accessed March 17, 2010.

  • Latchem, C., & Jung, I. S. (2009). Distance and blended learning in Asia. London and New York: Routledge.

    Google Scholar 

  • Le Deist, F. D., & Winterton, J. (2005). What is competence? Human Resource Development International, 8(1), 27–46.

    Article  Google Scholar 

  • Lee, S. W., & Ahn, J. H. (2007). Survey of enrolled students in KNOU. Resource document. Institute of Distance Education in KNOU. http://ide.knou.ac.kr. Accessed March 17, 2010.

  • Levy, Y. (2007). Comparing dropouts and persistence in e-learning courses. Computers and Education, 48(2), 185–204.

    Article  Google Scholar 

  • Li, H. (2002). Distance education: Pros, cons, and the future. WSCA annual conference. http://eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/19/cd/dc.pdf. Accessed October 1, 2009.

  • Lim, C. (2007). The current status and future prospects of corporate e-learning in Korea. International Review of Research in Open and Distance Learning, 8(1). http://www.irrodl.org/index.php/irrodl/article/view/376/761. Accessed October 1, 2009.

  • Lindner, J. R., Dooly, K. E., & Murphy, T. H. (2001). Differences in competencies between doctoral students on-campus and at a distance. American Journal of Distance Education, 15(2), 25–40.

    Article  Google Scholar 

  • Lucia, A. D., & Lepsinger, R. (1999). The art and science of competency models. San Francisco: Jossey-Bass, Pfeiffer.

    Google Scholar 

  • Mandernach, B. J., Donnelli, E., & Dailey-Hebert, A. (2006). Learner attribute research juxtaposed with online instructor experience: Predictors of success in the accelerated, online classroom. The Journal of Educators Online, 3(2), 1–17. http://www.thejeo.com/Volume3Number2/MandernachFinal.pdf. Accessed July 12, 2010.

    Google Scholar 

  • Marrelli, A. E. (1998). An introduction to competency analysis and modeling. Performance Improvement, 37(5), 8–17.

    Article  Google Scholar 

  • Marrelli, A. E., Tondora, J., & Hoge, M. A. (2005). Strategies for developing competency models. Administration and Policy In Mental Health, 32(5/6), 533–561.

    Google Scholar 

  • Martin, P. D., & Pope, J. (2008). Competency-based interviewing—has it gone too far? Industrial and Commercial Training, 40(2), 81–86.

    Article  Google Scholar 

  • Maruyama, G. M. (1997). Basics of Structural Equation Modeling. Thousand Oaks, CA: Sage Publications.

    Google Scholar 

  • McClelland, D. C. (1973). Testing for competence rather than for “Intelligence”. American Psychologist, 28, 1–14.

    Article  Google Scholar 

  • McClelland, D. C. (1998). Identifying competencies with behavioral-event interviews. Psychological Science, 9(5), 331–339.

    Article  Google Scholar 

  • McClelland, D. C., & Boyatzis, R. E. (1980). Opportunities for counselors from the competency assessment movement. The Personnel and Guidance Journal, 58(5), 368–372. http://tbmbooks.com/pjw/wp-content/uploads/2008/07/opportunities-for-counselors.pdf. Accessed October 1, 2009.

  • Meyers, L. S., Guarino, A. J., & Gamst, G. (2006). Applied multivariate research: Design and interpretation. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Mishra, S. (2005). Roles and competencies of academic counsellors in distance education. Open Learning, 20(2), 147–159.

    Article  Google Scholar 

  • Moore, M. G., & Kearsley, G. (2005). Distance education: A system view. Belmont, CA: Thomson, Wadsworth.

    Google Scholar 

  • OECD. (2005). The definition and selection of key competencies: Executive summery. Resource document. http://www.oecd.org/dataoecd/47/61/35070367.pdf. Accessed October 1, 2009.

  • OECD. (2009). Education at a glance 2009: OECD indicators. Resource document. http://www.oecd.org/edu/eag2009. Accessed October 1, 2009.

  • Osika, E. R., & Sharp, D. P. (2002). Minimum technical competencies for distance learning students. Journal of Research on Technology in Education, 34(3), 318–325.

    Google Scholar 

  • Parker, J. D. A., Hogan, M. J., Eastabrook, J. M., Oke, A., & Wood, L. M. (2006). Emotional intelligence and student retention: Predicting the successful transition from high school to university. Personality and Individual Differences, 41(7), 1329–1336.

    Article  Google Scholar 

  • Pedro, F. (2009). New millennium learners in higher education: Evidence and policy implication. Resource document. http://www.nml-conference.be/wp-content/uploads/2009/09/NML-in-Higher-Education.pdf. Accessed October 1, 2009.

  • PMI. (2002). Project manager competency development framework. Newtown Square, PA: Project Management Institute. http://raypardazpouya.com/v3/download/pmcdf_standard.pdf. Accessed August 8, 2010.

  • Powell, G. C. (2000). Are you ready for WBT? Resource document. http://it.coe.uga.edu/itforum/paper39/paper39.html. Accessed October 1, 2009.

  • Richey, R., Fields, D., Foxon, M., Roberts, R. C., Spannaus, T., & Spector, J. M. (2001). Instructional design competencies: The standards (3rd ed.). Syracuse, NY: Eric Clearinghouse on Information and Technology.

    Google Scholar 

  • Rifkin, K. I., Fineman, M., & Ruhnke, C. H. (1999). Developing technical managers: First you need a competency model. Research-Technology Management, 42(2), 53–57. http://select.ingentaconnect.com/iri/08956308/v42n2/contp1-1.htm. Accessed October 1, 2009.

  • Russ-Eft, D., Bober, M., De la Teja, I., Foxon, M., & Koszalka, T. (2008). Evaluator competencies: Standards for the practice of evaluation in organizations. San Francisco: Jossey-Bass.

    Google Scholar 

  • Rychen, D. S., & Salganik, L. H. (2003). Key competencies for a successful life and a well-functioning society. Gtingen: Hogrefe & Huber Publishers.

    Google Scholar 

  • Schrum, L., & Hong, S. (2002). Dimension and strategies for online success: Voices from experienced educators. Journal of Asynchronous Learning Networks, 6(1), 57–67.

    Google Scholar 

  • Selim, H. M. (2007). Critical success factors for e-learning acceptance: Confirmatory factor models. Computers and Education, 49(2), 396–413.

    Article  Google Scholar 

  • Shin, N. (2005). The Korean way of practicing Internet-based distance education: Why is it so conservative? The Information and Society, 7, 27–43. http://www.infoso.org. Accessed March 17, 2010.

  • Simpson, O. (2003). Student retention in online. Open and distance learning. London: Kogan Page.

    Google Scholar 

  • Sink, C. A., & Spencer, L. R. (2007). Teacher version of the my class inventory–short form: An accountability tool for elementary school counselors. Professional School Counseling Journal, 11(2), 129–139. http://www.schoolcounselor.org/files/11-2-129%20Sink.pdf. Accessed October 1, 2009.

  • So, K. H. (2006). An investigation on new approaches to curriculum design for the knowledge-based society. The Journal of Curriculum Studies, 24(3), 39–59. http://www.curriculum.or.kr. Accessed October 1, 2009.

  • Spencer, L. M., & Spencer, S. M. (1993). Competence at work. New York: Willy.

    Google Scholar 

  • Tabachnick, B. G., & Fidell, L. S. (2001). Using multivariate statistics (4th ed.). NY: Harper Collins.

    Google Scholar 

  • Tait, A. (2008). What are open universities for? Open Learning, 23(2), 85–93.

    Article  Google Scholar 

  • Thach, E. C., & Murphy, K. L. (1995). Competencies for distance education professionals. Educational Technology Research and Development, 43(1), 57–79.

    Article  Google Scholar 

  • Waschull, S. B. (2005). Predicting success in online psychology courses: Self-discipline and motivation. Teaching of Psychology, 32(3), 190–192.

    Article  Google Scholar 

  • Weinert, F. E. (1999). Concepts of competence. Resource document. Published as a contribution to the OECD project Definition and selection of competencies: Theoretical and conceptual foundations. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.111.1152&rep=rep1&type=pdf. Accessed October 1, 2009.

  • Williams, P. E. (2003). Roles and competencies of distance education programs in higher education institutions. The American Journal of Distance Education, 17(1), 45–57.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Seongyoun Hong.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Hong, S., Jung, I. The distance learner competencies: a three-phased empirical approach. Education Tech Research Dev 59, 21–42 (2011). https://doi.org/10.1007/s11423-010-9164-3

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11423-010-9164-3

Keywords

Navigation