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The Promise and Pitfalls of Electronic Health Records and Person-Centered Care Planning

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Abstract

Person-Centered Care Planning is a recovery-oriented practice designed to meet the increasing demand to deliver person-centered care. Despite widespread dissemination efforts to train providers in person-centered care, behavioral health agencies are still struggling to implement person-centered care approaches. One of the barriers is poorly designed electronic health records that are not aligned to reflect the goal of providing individuals with meaningful choices and self-determination. The pitfalls of EHR design include service planning templates that rely on automated formats that are problem-driven and preclude the entry of unique information, whereas a well-designed EHR can become a key strategy for the delivery of person-centered care by having the functionality to reflect individual goals, actions, and natural supports. The promise and pitfalls of EHR design demonstrates the importance of having a treatment planning platform that allows providers to actualize person-centered care.

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Author information

Authors and Affiliations

  1. Yale Program for Recovery and Community Health, Yale School of Medicine, New Haven, CT, USA

    Janis Tondora PsyD

  2. Silver School of Social Work, New York University, New York, NY, USA

    Victoria Stanhope PhD, MSW

  3. Alipar, Inc., Suffolk, VA, USA

    Diane Grieder MEd

  4. Newport Mental Health, Newport, RI, USA

    Dan Wartenberg PsyD, MA

Authors
  1. Janis Tondora PsyD
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  2. Victoria Stanhope PhD, MSW
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  3. Diane Grieder MEd
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  4. Dan Wartenberg PsyD, MA
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Corresponding author

Correspondence to Victoria Stanhope PhD, MSW.

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Tondora, J., Stanhope, V., Grieder, D. et al. The Promise and Pitfalls of Electronic Health Records and Person-Centered Care Planning. J Behav Health Serv Res 48, 487–496 (2021). https://doi.org/10.1007/s11414-020-09743-z

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  • DOI: https://doi.org/10.1007/s11414-020-09743-z

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