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Creating a Customer-Centric Experience in Health

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Abstract

The Affordable Care Act means behavioral health will become part of “mainstream” health care. Here are three ways we can offer our expertise to support primary health providers in integrating behavioral health and three ways we can improve and better serve individuals as we move into the mainstream.

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Correspondence to Linda Rosenberg MSW.

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Rosenberg, L. Creating a Customer-Centric Experience in Health. J Behav Health Serv Res 42, 277–278 (2015). https://doi.org/10.1007/s11414-015-9468-5

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  • DOI: https://doi.org/10.1007/s11414-015-9468-5

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