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Organizational Management: What Service Providers are Doing While Researchers are Disseminating Interventions

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Abstract

Much of the recent discussion about how to make interventions with demonstrated effectiveness more routinely available to clients emphasizes the role of change agents in promoting service providers' use of new interventions. This study provides a complimentary perspective; it describes what happens in service provider organizations as they go about making changes in the services they provide. The data used in this study come from quarterly progress reports of participants in the National Child Traumatic Stress Network. The results provide a roadmap for anticipating the types of efforts and extent of changes that may need to occur for organizations to learn about interventions, form favorable opinions toward them, and integrate them into the services they offer.

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Acknowledgments

The authors wish to acknowledge the reporting activities of centers within the National Child Traumatic Stress Network, which made this article possible. The conclusions and opinions in this article, however, are those of the authors and may not reflect those of the Health and Human Services Administration, Substance Abuse and Mental Health Services Administration, Children's Mental Health Services, the National Center for Child Traumatic Stress, or any past or present grantee of the National Child Traumatic Stress Network.

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Authors and Affiliations

  1. Department of Psychiatry and Behavioral Sciences, National Center for Child Traumatic Stress, Duke University Medical Center, 1007 N. Buchanan Blvd., Durham, NC, 27701, USA

    Susan D. Phillips PhD (Research Associate)

Authors
  1. Susan D. Phillips PhD
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  2. Charlene A. Allred PhD
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Corresponding author

Correspondence to Susan D. Phillips PhD.

Additional information

Charlene A. Allred, PhD, is an Assistant Research Professor and Director of Learning from Research and Practice at the Department of Psychiatry and Behavioral Sciences, National Child Traumatic Stress Network-Duke University Medical Center, Box 3438, Durham, NC 27710, USA.

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Phillips, S.D., Allred, C.A. Organizational Management: What Service Providers are Doing While Researchers are Disseminating Interventions. JBHSR 33, 156–175 (2006). https://doi.org/10.1007/s11414-006-9016-4

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