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Mega-sports Events Volunteering: Journeys with a Past, a Present and a Future

Abstract

Using narrative inquiry, the purpose of this research is to explore volunteer involvement at a mega-sports event (MSE). It responds to a call for research to provide insight into the background of MSE volunteers (Baum and Lockstone, Int J Event Manag Res 3(1):29–41, 2007). This need reflects the limitations of past MSE volunteer studies that have at a large extent merely generated large lists of expectations and motivations through a predominantly survey-based approach. The context used for this study is the Frontrunner pre-event volunteer programme for the (Glasgow, Mission, vision and values, 2014) Commonwealth Games, and a narrative approach is applied allowing the volunteer experience to be considered from both the individual and group perspectives. The stories suggest that the individuals arrive at volunteering at (Glasgow, Mission, vision and values, 2014) as a result of a dynamic process informed by the pragmatist school of thought. The stories also highlight the underlying meaning of volunteers’ involvement through consideration of past lived experiences.

Résumé

Ce travail de recherche fait appel à une enquête narrative pour explorer l’engagement des bénévoles dans un méga-événement sportif. Il répond à un appel à projets de recherche visant à en savoir plus sur les bénévoles qui œuvrent dans de tels événements (Baum et Lockstone 2007). Ce besoin reflète les limites des études existantes sur ce sujet, qui dans leur grande majorité ont tout juste permis de générer de longues listes de motivations et d’attentes issues d’une approche principalement basée sur le sondage. Le contexte choisi pour cette étude est le programme bénévole précurseur des Jeux du Commonwealth de Glasgow 2014, et l’approche narrative retenue permet de considérer l’expérience des bénévoles des points de vue individuel et collectif. Leurs histoires suggèrent que les individus sont parvenus à faire du bénévolat pour Glasgow 2014 à l’issue d’un processus dynamique façonné par la doctrine pragmatiste. Elles fournissent aussi le prisme de leurs expériences passées permettant de mettre en évidence le sens sous-jacent de leur engagement.

Zusammenfassung

Zweck dieser Forschungsarbeit ist die Untersuchung des ehrenamtlichen Engagements bei einer Mega-Sportveranstaltung mittels narrativer Befragung. Sie ist die Antwort auf einen Forschungsaufruf, Einblicke in den Hintergrund ehrenamtlich Tätiger bei Mega-Sportveranstaltungen zu verschaffen (Baum und Lockstone 2007). Diese Notwendigkeit reflektiert, wie beschränkt zuvor durchgeführte Studien über ehrenamtlich Tätige bei Mega-Sportveranstaltungen waren. Es wurden größtenteils lediglich lange Listen über Erwartungen und Beweggründe hauptsächlich mittels eines auf Befragungen beruhenden Ansatzes erstellt. Der zugrunde liegende Kontext für die vorliegende Studie ist das Programm Frontrunner für ehrenamtliche Helfer bei den Vorveranstaltungen der Commonwealth Games 2014 in Glasgow. Ein narrativer Ansatz ermöglicht die Berücksichtigung der Erfahrung der ehrenamtlichen Helfer aus der Perspektive von Einzelpersonen sowie Gruppen. Die Berichte lassen darauf schließen, dass die ehrenamtliche Tätigkeit der Personen bei den Spielen 2014 in Glasgow letztendlich die Folge eines dynamischen Prozesses ist, der durch eine pragmatische Denkrichtung geprägt wird. Zudem unterstreichen die Berichte die zugrunde liegende Bedeutung des ehrenamtlichen Engagements durch die Berücksichtigung früherer Erfahrungen der ehrenamtlichen Helfer.

Resumen

Utilizando la indagación narrativa, el propósito de la presente investigación es explorar la implicación de los voluntarios en un evento megadeportivo (MSE, del inglés mega-sports event). Responde a un llamamiento a la investigación para proporcionar una visión de los antecedentes de los voluntarios de MSE (Baum and Lockstone, 2007). Esta necesidad refleja las limitaciones de los estudios sobre voluntarios de MSE pasados que han generado, en gran medida, solamente grandes listas de expectativas y motivaciones mediante un enfoque basado predominantemente en encuestas. El contexto utilizado para el presente estudio es el programa de voluntarios previo al evento Frontrunner para los Juegos de la Commonwealth Glasgow 2014 y se aplica un enfoque narrativo que permite considerar la experiencia del voluntario tanto desde la perspectiva individual como la de grupo. Las historias sugieren que los individuos llegan a realizar trabajo voluntario en Glasgow 2014 como resultado de un proceso dinámico informado por la escuela de pensamiento pragmático. Las historias destacan también el significado subyacente de la implicación de los voluntarios mediante la consideración de experiencias pasadas vividas.

Chinese

此项研究旨在利用叙事性研究方法来探讨志愿者参与一项大型体育活动(MSE)的情况。它回应了一项通过研究来洞悉 MSE志愿者背景的呼吁(2007 年 Baum 和 Lockstone)。该要求反映了过去的MES志愿者研究的局限性,即通过以调查为主的方法,在很大程度上仅产生大量的预期和动机清单。此项研究以2014年格拉斯哥联邦运动会的“领跑者”会前志愿者计划为背景,采用叙事性方法,从个人和团体双重角度考虑志愿者体验。这些故事表明,2014格拉斯哥运动会的志愿者之所以参与志愿活动,是实用主义学派所称的动态过程的结果。这些故事还揭示了志愿者在考虑过去的生活经验的基础上参加志愿活动的深层意义。

Arabic

بإستخدام إستفسار سرد القصص، إن الغرض من هذا البحث هو إكتشاف مشاركة المتطوعين في الحدث الرياضيالضخم (MSE). إنه يستجيب لدعوة للبحوث لتوفير نظرة ثاقبة على خلفية المتطوعين في الحدث الرياضي الضخم (MSE) باوم (Baum وLockstone 2007). هذه الحاجة تعكس القيود لدراسات المتطوعين السابقة في الحدث الرياضي الضخم (MSE) التي أنشأت إلى حد كبير قوائم كبيرة من التوقعات والدوافع من خلال نهج يرتكز على إستطلاع الرأي. السياق المستخدم في هذه الدراسة هو برنامج المتطوعين قبل الحدث المرشح الأوفر حظا˝ لدورة ألعاب الكومنولث جلاسكو(Glasgow) عام 2014 ويتم تطبيق نهج سرد القصص للسماح لإعتبار تجربة متطوعين من كل من الفرد ووجهات نظر المجموعة. القصص تشير إلى أن الأفراد توصلوا إلى التطوع في جلاسكو (Glasgow)2014 نتيجة لعملية ديناميكية تم الإخبار عنها من قبل المدرسة البراجماتية التي تمثل الإتجاه التجريبي للفكر. القصص أيضا˝ تسلط الضوء على المعنى الكامن وراء مشاركة المتطوعين من خلال النظر طويلا˝في تجارب عشناها في الماضي .

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Tomazos, K., Luke, S. Mega-sports Events Volunteering: Journeys with a Past, a Present and a Future. Voluntas 26, 1337–1359 (2015). https://doi.org/10.1007/s11266-014-9484-8

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Keywords

  • Mega-event volunteers
  • Volunteer involvement
  • Narrative