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Commitment to Employees: Does It Help or Hinder Small Business Performance?

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Abstract

This study used a sample of 4,637 small businesses to test the relationship between organizational commitment to employees (OCE) and company performance. OCE was significant in all five of the performance models. The results of the employee productivity model revealed a significant positive relationship between OCE and company performance, suggesting that small businesses might be able to realize some benefit in employee productivity from OCE programs. In addition, results from the return on assets, return on sales, return on cashflow, and employee growth models indicated that some OCE programs might be more beneficial to small businesses than others. Potential antecedents of OCE were also examined. Company size, owner education, and gender of the owner had positive relationships with OCE. Partial support was also found for a positive relationship between owner experience and OCE. Differences in the results of this study compared to studies for larger corporations and suggestions for future research are also discussed.

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Authors and Affiliations

  1. Department of Management, Haworth College of Business Western Michigan University, Kalamazoo, MI, 49008-5429, U.S.A.

    Lori A. Muse

  2. Department of Management, Gonzaga University Spokane, Washington, 99258-0009, U.S.A.

    Matthew W. Rutherford

  3. Department of Management, Auburn University, Auburn, AL, 36849, U.S.A.

    Sharon L. Oswald & Jennie E. Raymond

Authors
  1. Lori A. Muse
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  2. Matthew W. Rutherford
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  3. Sharon L. Oswald
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  4. Jennie E. Raymond
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Correspondence to Lori A. Muse.

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Muse, L.A., Rutherford, M.W., Oswald, S.L. et al. Commitment to Employees: Does It Help or Hinder Small Business Performance?. Small Bus Econ 24, 97–111 (2005). https://doi.org/10.1007/s11187-003-3098-7

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