Abstract
We tracked resource and service utilizations and first-year college outcomes for the entering first-year class (n = 1,534) at a traditional 4-year postsecondary institution. We grouped specific resources and services offered by the institution into four general categories (academic services, social resources, recreational resources, and advising sessions). We investigated the interrelation of risk, resource and service utilization, and first-year GPA and retention. We found that utilization of each resource/service category was positively associated with GPA and/or retention. Of particular interest, we tested whether the associations of resource and service utilization and outcomes were moderated by risk. We found that the associations of academic services and advising sessions with GPA were more pronounced for higher-risk students. We discuss the implications of the findings, including how the differential associations of resource and service utilizations and outcomes can affect intervention decisions with high-risk students.
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This research was a collaborative project between ACT and NAU. Steven Robbins, Jeff Allen, Alex Casillas, and Adaeze Akamigbo are members of ACT Research. Margot Saltonstall is Assessment Coordinator, Enrollment Management and Student Affairs, Rebecca Campbell is Associate Professor of Educational Psychology, and Eileen Mahoney is Director of the Gateway Student Success Center, all at Northern Arizona University. Paul Gore is Associate Professor of Educational Psychology at the University of Utah and former director of the Career Transitions Research Department at ACT.
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Robbins, S., Allen, J., Casillas, A. et al. Associations of Resource and Service Utilization, Risk Level, and College Outcomes. Res High Educ 50, 101–118 (2009). https://doi.org/10.1007/s11162-008-9106-7
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DOI: https://doi.org/10.1007/s11162-008-9106-7