Skip to main content
Log in

The Assaultive Staff Action Program (ASAP): Thirty Year Program Analysis

  • Review Article
  • Published:
Psychiatric Quarterly Aims and scope Submit manuscript

Abstract

The Assaulted Staff Action Program (ASAP) is a voluntary, system-wide, peer-help, crisis intervention program to address the psychological sequellae in staff victims of patient assaults. Its functions and service provisions have been reported in previous five-year intervals. ASAP has been associated with providing quality counseling services to employee victims of these patient assaults as well as declines in assaults facility-wide in some agencies after an ASAP team was fielded. The present paper presents a summary of both its most recent five-year interval (2015–2020) and an overview of its 30 years of service during which it has responded to 10,651 patient assaults on staff.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. Flannery RB Jr, Wyshak G, Flannery GJ. Characteristics of international staff victims of psychiatric patient assaults: review of published findings, 2013-2017. Psychiatry Q. 2018;89:285–92.

    Article  Google Scholar 

  2. Flannery RB Jr, Wyshak G, Flannery GJ. Characteristics of international assaultive psychiatric patients: review of published findings, 2013-2017. Psychiatry Q. 2018;89:349–57.

    Article  Google Scholar 

  3. Rosenthal LJ, Byerly A, Taylor AD, Martinovich Z. Impact and prevalence of physical and verbal violence toward healthcare workers. Psychosomatics. 2018;59:584–90.

    Article  PubMed  Google Scholar 

  4. Flannery RB Jr. The assaulted staff Action program (ASAP): coping with the psychological aftermath of violence. American Mental Health Foundation: New York, NY; 2012.

    Google Scholar 

  5. Flannery RB Jr. The assaulted staff Action program (ASAP): 25-year program analysis. Psychiatry Q. 2016;87:211–6.

    Article  Google Scholar 

  6. www.innovations.ahrq.gov.

  7. www.hc-sc.gc.ca.

  8. Bates KE, Connor J, Chanani NK, McLellan MC, McCormick A, Smith-Parrish M, et al. Quality improvement basics: a crash course for pediatric cardiac care. World J Pediatr Congenit Heart Surg. 2019;10:733–41.

    Article  PubMed  Google Scholar 

  9. Grant LA, Potthoff SJ, Olson DM: Achieving gquality first. The keys to achieving quality care are culture change, benchmarking data, and risk manaagement. Provider 30: supplement 1 p preceeding page 1, 2004.

  10. Mutter JB, Liaw W, Moore MA, Etz RS, Howe A, Bazemore A. Core principals to improving primary care quality management. J Am Board Fam Med. 2018;31:931–40.

    Article  PubMed  Google Scholar 

  11. Flannery RB Jr. Preventing youth violence: A guide for parents, teachers, and conselors. New York, NY: American Mental Health Foundation; 2012.

    Google Scholar 

  12. Coyle M. Understanding resistance to climate change resistance. Int J Aging Hum Dev. 2014;80:76–86.

    Article  PubMed  Google Scholar 

  13. Crishman F, Young L, Hauser M. The role of conscious reasoning and intution in moral judgement: testing three principles of harm. Psychol Sci. 2006;17:1082–9.

    Article  Google Scholar 

  14. Killen M, Elenbaas L, Rutland A. Balancing the fair treatment of others while preserving group identiy and autonomy. Hum Dev. 2016;58:253–72.

    Article  PubMed  Google Scholar 

  15. Flannery RB Jr. Posttraumatic stress disorder: The victim’s guide to healing and recovery. 2nd ed. New York, NY: American Mental Health Foundation; 2012.

    Google Scholar 

  16. Reisman M. PTSD treatment for veterans: What’s working, what’s new, what’s next. Phram Ther. 2016;41:623–627–32–634.

    Google Scholar 

  17. Kulka RA, Schlenger WE, Fairbank JA, Hough RL, Jordan BK. Contractual report of findings from the National Vietnam veterans readjustment study. Volumne 1: Executive summary, description of findings, and technical approaches. Research Triangle Insitute: Researach Trianagle Park, NC; 1988.

    Google Scholar 

  18. Russel DEH. The secret Trama: incest in the lives of girls and women. 2nd ed. Bloominton, ID: Indiana University Press; 1990.

    Google Scholar 

  19. Flannery RB Jr, Hanson MA, Penk WE, Goldfinger S, Pastva GJ, Navon MA. Replicated declines in assault rates after implementation of the Assaulted Staff Action Program. Psychiatr Serv. 1998;49:241–3.

    Article  PubMed  Google Scholar 

Download references

Acknowledgments

This paper represents the collective efforts of all of the ASAP team leaders, ASAP supervisors, first-responders, and support personnel. I want to recognize and thank each of them for their important contributions to the ASAP program.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Raymond B. Flannery Jr.

Ethics declarations

Conflict of Interest

The author has no conflicts of interest nor grant funding sources to cite for this paper.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Flannery, R.B. The Assaultive Staff Action Program (ASAP): Thirty Year Program Analysis. Psychiatr Q 91, 1011–1015 (2020). https://doi.org/10.1007/s11126-020-09785-8

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11126-020-09785-8

Keywords

Navigation