Skip to main content
SpringerLink
Log in

Achieving Organizational Change: Preparing Individuals to Change and their Impact on Performance

  • Published:
Public Organization Review Aims and scope Submit manuscript

Abstract

Employees are required to be ready to face organizational change and have competencies that are in line with the development of science and technology which is the implementation of bureaucratic reform. This study aims to develop a model to prepare individuals to deal with, and respond to, changes and their impact on the performance of the individual within an organization. Change-oriented leadership, employee adaptability and the internalization of organizational values are indicated as important antecedents to the readiness for change, which, in turn, will affect individual performance. Data were collected from 116 respondents as employees in the National Statistics Office (NSO) of Central Java Province, Indonesia. The analytical method used SEM (Structural Equational Modeling) to test the hypotheses and Sobel Test was used to test the effect of mediating variables in the model. This research conclude that change-oriented leadership, employee adaptability and organizational values, have a positive and significant influence on readiness to change. Once the employees have high level of readiness to change, it will influence their performance.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (1993). Creating readiness for organizational change. Human Relation, 46(6), 681–703. https://doi.org/10.1177/001872679304600601.

    Article  Google Scholar 

  • Bernardin, H. J., & Russell, J. E. (1993). Human resource management: An experiential approach. New York: McGraw-Hill.

    Google Scholar 

  • Chiloane-Tsoka, E. (2013). The influence of corporate culture on Organisational change of first National Bank of Namibia. The Business & Management Review, Vol.3 Number-2.

  • Desplaces, D. (2005). A multilevel approach to individual readiness to change. The Journal of Behavioral and Applied Management, 7(1), 25–39.

    Google Scholar 

  • Diskiene, D., & Gostautas, V. (2013). A fit between individual and organizational values and its implication for employees job Satisfactionand performance. Ekonomika, 92(2), 93–107. https://doi.org/10.15388/Ekon.2013.0.1412.

    Article  Google Scholar 

  • Farrell, S. (2004). Adaptation to organizational change (T). Retrieved from https://open.library.ubc.ca/collections/ubctheses/831/items/1.0091771

  • Gil, F., Rico, R., Alcover, C. M., & Barrasa, A. (2005). Change-oriented leadership, satisfaction and performance in work groups: Effects of team climate and group potency. Journal of Managerial Psychology, 20(3/4), 312–328. https://doi.org/10.1108/02683940510589073.

    Article  Google Scholar 

  • Gorenak, M., & Kosir, S. (2012). "The Importance of Organizational Values for Organization," Knowledge and Learning: Global Empowerment. In Proceedings of the Management, Knowledge and Learning International Conference 2012, International School for Social and Business Studies. Slovenia: Celje.

    Google Scholar 

  • Hallgrimsson, T. (2008). Organizational change and change readiness : Employees’ attitudes during times of proposed merger. Iceland: University of Tromso.

    Google Scholar 

  • Hanpachern, C., Morgan, G. A., & Griego, O. V. (1998). An Extention of the theory of margin: A framework for Assesing readiness for change. Human Resources Development Quarterly., 9(4), 339–350.

    Article  Google Scholar 

  • Holt, D. T., Armenakis, A. A., Feild, H. S., & Harris, S. G. (2007). Readiness for organizational change: The systematic development of a scale. The Journal of Applied Behavioral Science, 43(2), 232–255. https://doi.org/10.1177/0021886306295295.

    Article  Google Scholar 

  • Indriastuti, D., & Fachrunnisa, O. (2019, 2019). Triple Psycho-Organizational Supports for Change Management Process. Interntional Journal of Economics, Business, and Accounting Research, Vol 3(04). https://doi.org/10.29040/ijebar.v3i04.613.

  • Jimmieson, N. L., Terry, D. J., & Callan, V. J. (2004). A longitudinal study of employee adaptation to organizational change: The role of change-related information and change-related self-efficacy. Journal of Occupational Health Psychology, 9(1), 11–27. https://doi.org/10.1037/1076-8998.9.1.11.

    Article  Google Scholar 

  • Kasali, R. (2005). Change! Jakarta: Gramedia Pustaka Utama.

    Google Scholar 

  • Kasali, R. (2007). Re-code your DNA. Jakarta: Gramedia Pustaka Utama.

    Google Scholar 

  • Lunenburg, F. C., Thompson, B., & Pagani, D. (2010). The multifactor leadership questionnaire (MLQ): Factor structure of an operational measure. In Paper presented at the annual meeting of the American Educational Research Association. Denver, CO.

  • Mikkelsen, A., & Olsen, E. (2018). The influence of change-oriented leadership on work performance and job satisfaction in hospitals – the mediating roles of learning demands and job involvement. Leadership in Health Services, 32, 37–53. https://doi.org/10.1108/LHS-12-2016-0063.

    Article  Google Scholar 

  • Muafi, Fachrunnisa, O., Siswanti, Y., et al. (2019). Empowering Leadership and Individual Readiness to Change: the Role of People Dimension and Work Method. J Knowl Econ, 10, 1515–1535. https://doi.org/10.1007/s13132-019-00618-z.

    Article  Google Scholar 

  • Paterson, J. M., & Cary, J. (2002). Organizational justice, change anxiety, and acceptance of downsizing: Preliminary tests of an AET-based model. Motivation and Emotion, 26(1), 83–103. https://doi.org/10.1023/A:1015146225215.

    Article  Google Scholar 

  • Qais, A. A., Rezian-na, M. K., Valliapan, R., Ali, A., & Muhammed, A. (2018). Factor affecting individual readiness for change: A conceptual framework. International Journal Of Management and Human Science, 2(1), 13–18 Retrieved from https://ejournal.lucp.net/index.php/ijmhs/aticle/view/827.

    Google Scholar 

  • Robbins, S. P. (2011). Organization behaviour (12th ed.). Jakarta: Salemba Empat.

    Google Scholar 

  • Silver, W. S., Mitchell, T. R., & Gist, M. E. (1995). Responses to successful and unsuccessful performance: The moderating effect of self-efficacy on the relationship between performance and attributions. Organizational Behavior and Human Decision Processes, 62(3), 286–299. https://doi.org/10.1006/obhd.1995.1051.

    Article  Google Scholar 

  • Tariq, M. R., Anwar, M. S., & Aslam, M. (2011). Impact of employee adaptability to change towards organizational competitive advantage. Global Journal Of Management And Business Research, 11(7).

  • The Ministry of Empowering State Civil Servant and Bureaucratic Reform. (2009). Bureaucratic Reform. https://www.menpan.go.id/site/reformasi-birokrasi

  • Vakola, M., Tsaousis, I., & Nikolaou, I. (2004). The role of emotional intelligence and personality variables on attitudes toward Organisational change. Journal of Managerial Psychology, 19(2), 88–110. https://doi.org/10.1108/02683940410526082.

    Article  Google Scholar 

  • Vakola, M. (2014). What's in there for me? Individual readiness to change and the perceived impact of organizational change. Leadership & Organization Development Journal, 35(3), 195–209. https://doi.org/10.1108/LODJ-05-2012-0064.

    Article  Google Scholar 

  • Van Dam, K. (2013). Employee adaptability to change at work: A multidimensional, resource based framework. In S. Oreg, A. Michel, & R. By (Eds.), The psychology of organizational change: Viewing change from the Employee’s perspective (pp. 123–142). Cambridge: Cambridge University Press. https://doi.org/10.1017/CBO9781139096690.009.

    Chapter  Google Scholar 

  • Winardi, D., & Prianto, D. A. (2016). Various Determinants of Individual Readiness to Change and Their Effects on the Teachers. In Performance (A Study on Certified Teachers in Jombang Regency East Java , Indonesia).

    Google Scholar 

  • Yukl, G., Gordon, A., & Taber, T. (2002). A hierarchical taxonomy of leadership behavior: Integrating a half century of behavior research. Journal of Leadership & Organizational Studies, 9(1), 15–32. https://doi.org/10.1177/107179190200900102.

    Article  Google Scholar 

Download references

Funding

This research received no specific grand from any funding agency in the public, commercial, or not for profit sectors.

Author information

Authors and Affiliations

  1. Department of Master Management, Faculty of Economics, Sultan Agung Islamic University, Semarang, Indonesia

    Dwi Indriastuti & Olivia Fachrunnisa

Authors
  1. Dwi Indriastuti
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Olivia Fachrunnisa
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Dwi Indriastuti.

Ethics declarations

Conflict of Interest

All author declare to have no conflict of interest.

Informed Consent

Thanks to National Statistics Office (NSO) of Central Java Province, Indonesia, for providing permission during data collection. Our appreciation goes to Sultan Agung Islamic University (UNISSULA) for providing guidance and direction during this research.

Ethical Approval

This article does not contain any studies with human participants or animals performed by any of the authors.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Indriastuti, D., Fachrunnisa, O. Achieving Organizational Change: Preparing Individuals to Change and their Impact on Performance. Public Organiz Rev 21, 377–391 (2021). https://doi.org/10.1007/s11115-020-00494-1

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11115-020-00494-1

Keywords

Search

Navigation