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Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory

Abstract

This study examines job satisfaction and dissatisfaction factors of government employees in Myanmar. A sample of 226 public employees in the Ministry of Border Affairs was randomly selected and interviewed for the study. The qualitative data collected from the interviews were analyzed by NVivo 12. Applying Herzberg’s two-factor theory, the study found that both motivators and hygiene factors influenced job satisfaction and dissatisfaction of the public employees. In particular, interpersonal relationships, factors in personal life, work itself, and recognition were major determinants of job satisfaction, and working conditions, interpersonal relations, factors in personal life, supervision-technical, and recognition all influenced job dissatisfaction of public employees in Myanmar.

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Notes

  1. 1.

    https://avpn.asia/si-landscape/country/myanmar/, last visit on July 3, 2019.

  2. 2.

    Information retrieved from http://www.moba.gov.mm/nycpreraawnkiitthaane-pnnysuuattkduttiyttcncttaa-cheaangrkkhkmttttmbiidiiyiu. Last visit on March 14, 2020.

  3. 3.

    Information retrieved from http://www.moba.gov.mm/english/etd_home. Last visit on March 14, 2020.

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Correspondence to Yongjin Chang.

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Thant, Z.M., Chang, Y. Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory. Public Organiz Rev 21, 157–175 (2021). https://doi.org/10.1007/s11115-020-00481-6

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Keywords

  • Job satisfaction
  • Herzberg’s two- factor theory
  • Myanmar
  • Qualitative analysis