Multimedia Tools and Applications

, Volume 76, Issue 4, pp 6003–6014 | Cite as

A study on the impact of the software developer’s social exclusion on the quality information system

  • Rae-Chun Lee
  • Koo-Rack Park
  • Jin-Mook KimEmail author
  • Hwa-Young Jeong


Competition in the modern IT market has become fiercer thus making the forms of employment in IT companies more diversified. Accordingly, the number of full time jobs and related companies also greatly reduced. Thus to relative increase of non-regular workers, job insecurity and poor working conditions likely result to experience social exclusion. Consecutively, suffering from social exclusion of non-regular workers likely result to increase in experiencing economic difficulties. These problems pose require high degree of concentration in the information systems development because of resulting factors such as weakening of information system developers’ focus, thus this is taken as an active issue of interest. However, any discussion on the status of IT workers in Korea that is related to social exclusion and its impact on the quality of information systems is rare. As a result, this study aims to empirically examine the relationship between the quality of information systems and its IT professionals’ social exclusion. According to the survey conducted, IT professionals’ social exclusion factors showed a significant effect on the quality of information system.


Social exclusion Information systems quality Software development Developers 


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Copyright information

© Springer Science+Business Media New York 2015

Authors and Affiliations

  • Rae-Chun Lee
    • 1
  • Koo-Rack Park
    • 1
  • Jin-Mook Kim
    • 2
    Email author
  • Hwa-Young Jeong
    • 3
  1. 1.Division of Computer Science and EngineeringKongju National UniversityCheonan-siKorea
  2. 2.Division of Information Technology EducationSunmoon UniversityAsan-siKorea
  3. 3.Humanitas CollegeKyung Hee UniversitySeoulKorea

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