Abstract
States are in the process of creating controversial legislation aimed at subjecting ‘harmful’ online communication on social media and search engines to new regulatory regimes. Critics argue that these measures are serious threats to the right to freedom of expression and freedom from surveillance. This article first draws on elements of systems theory to reframe the right to freedom of expression in democracy as a means of protecting the value of generalised second-order observation. Taking the UK’s Online Safety bill as the paradigm example of the new laws, the article analyses the concept of harmful communication at three levels: society, organisation, and subject. It identifies a shift in the law’s epistemic approach to communication, by which individuals are reconfigured from agential subjects into contingent users, whose capacities are determined by the structure of online communication platforms. In this configuration, norms previously considered indispensible are relegated to second-order effects of the affordances of media. Arguing that it is insufficient to merely reaffirm subjective rights in light of this shift, the article suggests systems theoretical analysis as a means of identifying lines of critique.
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Notes
For instance, the EU included relevant provisions in the Digital Services Act; Germany passed and amended the Network Enforcement Act (Netzwerkdurchsetzungsgesetz) purporting to combat fake news, misinformation, and hate speech; France regulates platforms via the Audiovisual Council; and a number of similar bills aimed at intervening in platform moderation operations are proposed in the US at present.
The dynamic reached new heights in late 2022, when one of the richest men in the world, Elon Musk, bought the unprofitable platform Twitter for a vastly inflated price, in the apparent belief that its former owners had been suppressing freedom of expression on the platform.
‘No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider’.
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Acknowledgements
I am grateful to Bo Bottomley, Stewart Motha, and Alexandra Sinclair for reading and commenting generously on draft versions of this article, and to my colleague Nathan Moore and the students in our Critical Approaches to Technology seminar for the discussions and debates that informed it.
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Keenan, B. Regulating Communicative Risk: Online Harms and Subjective Rights. Law Critique (2023). https://doi.org/10.1007/s10978-023-09353-6
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DOI: https://doi.org/10.1007/s10978-023-09353-6