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Stakeholders’ Role and Actions in the Return-to-Work Process of Workers on Sick-Leave Due to Common Mental Disorders: A Scoping Review

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Abstract

The lack of knowledge regarding the roles and actions of return to work (RTW) stakeholders create confusion and uncertainty about how and when to RTW after experiencing a common mental disorder (CMD). Purpose The purpose of this scoping review is to disentangle the various stakeholders’ role and actions in the RTW process of workers on sick-leave due to CMDs. The research question is: What is documented in the existing literature regarding the roles and actions of the identified stakeholders involved in the RTW process of workers on sick-leave due to CMDs? Methods In conducting this scoping review, we followed Arksey and O’Malley’s (Int J Soc Res Methodol 8:19–32, 2005) methodology, consisting of different stages (e.g., charting the data by categorizing key results). Results 3709 articles were screened for inclusion, 243 of which were included for qualitative synthesis. Several RTW stakeholders (n=11) were identified (e.g., workers on sick leave due to CMDs, managers, union representatives, rehabilitation professionals, insurers, return to work coordinators). RTW stakeholders’ roles and actions inter- and intra-system were recommended, either general (e.g., know and understand the perspectives of all RTW stakeholders) or specific to an actor (e.g., the return to work coordinator needs to create and maintain a working alliance between all RTW stakeholders). Furthermore, close to 200 stakeholders’ actions, spread out on different RTW phases, were recommended for facilitating the RTW process. Conclusions Eleven RTW stakeholders from the work, heath and insurance systems have been identified, as well as their respective roles and actions. Thanks to these results, RTW stakeholders and policy makers will be able to build practical relationships and collaboration regarding the RTW of workers on sick leave due to CMDs.

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Acknowledgements

This work was supported by the Research Chair on Mental Health and Work.

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Authors and Affiliations

  1. Department of Education, Career counselling, Université du Québec à Montréal, C.P. 8888 succursale Centre-ville, Montreal, QC, H3C 3P8, Canada

    Marc Corbière

  2. Centre de recherche de l’Institut Universitaire en Santé Mentale de Montréal (CR-IUSMM), Montreal, QC, Canada

    Marc Corbière, Maud Mazaniello-Chézol, Marie-France Bastien, Estelle Wathieu, Stéphane Guay & Tania Lecomte

  3. Department of Family Medicine, McGill University, Montreal, QC, Canada

    Maud Mazaniello-Chézol

  4. Department of Psychology, Université du Québec à Montréal, Montreal, QC, Canada

    Marie-France Bastien

  5. Department of Art History, Concordia University, Montreal, QC, Canada

    Estelle Wathieu

  6. CIUSSS de l’Est-de-l’Île-de-Montréal, Montreal, QC, Canada

    Roxane Bouchard

  7. John Molson School of Business, Concordia University, Montréal, QC, Canada

    Alexandra Panaccio

  8. Department of Psychiatry and Addictology, Université de Montreal, Montreal, QC, Canada

    Stéphane Guay

  9. Department of Psychology, Université de Montréal, Montreal, QC, Canada

    Tania Lecomte

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Corbière, M., Mazaniello-Chézol, M., Bastien, MF. et al. Stakeholders’ Role and Actions in the Return-to-Work Process of Workers on Sick-Leave Due to Common Mental Disorders: A Scoping Review. J Occup Rehabil 30, 381–419 (2020). https://doi.org/10.1007/s10926-019-09861-2

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