Study on the Acceptability of an ICT Platform for Older Adults with Mild Cognitive Impairment


EhcoBUTLER is an Information and Communication Technology (ICT) solution funded by the European Union (H2020; ID: 643566) and intended especially for elderly people with mild cognitive impairment (MCI) to improve their health, independence and quality of life, particularly at the social level. The purpose of this study is to assess the acceptability of ehcoBUTLER based on a survey delivered to potential users and actors involved in their care, exploring their expectations and preferences, while anticipating the system’s functional requirements. The survey was delivered online to 313 participants (11% end users, 25% informal caregivers, 48% formal caregivers and 16% administration/management staff) from eight countries. Participants rated the different functionalities of ehcoBUTLER positively, 86.1% perceiving it as an interesting and useful system. Likewise, they assessed it as a commercially attractive product (75.1%). End users expressed a stronger preference for the social module. Nevertheless, they would be ready to pay a low monthly price for ehcoBUTLER. Professionals would be willing to pay choosing its functionalities modularly, but they would also expect it to be funded by the National Health System, centres or businesses. The conclusion is that all participants found ehcoBUTLER interesting, useful and ergonomic. However, to effectively implement it, it is necessary to bridge the digital gap and address the issue of insufficient investment in products aimed at older adults with cognitive impairment. To supplement cognitive training systems with social, emotional or entertainment functionalities could improve adherence to their use.

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The ehcoBUTLER project has received funding from the European Union’s Horizon 2020 research and innovation programme [Grant Agreement 643566].

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Correspondence to Leslie María Contreras-Somoza.

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This article is part of the Topical Collection on Patient Facing Systems



Table 14 Categories for each module assessed by end users
Table 15 Stakeholders’ sociodemographic characteristics

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Contreras-Somoza, L.M., Irazoki, E., Castilla, D. et al. Study on the Acceptability of an ICT Platform for Older Adults with Mild Cognitive Impairment. J Med Syst 44, 120 (2020).

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  • Acceptability
  • ICT
  • Psychosocial stimulation
  • Cognitive training
  • Older adults
  • MCI