Ontological Review of Persuasion Support Systems (PSS) for Health Behavior Change through Physical Activity

Abstract

Persuasion Support Systems (PSS) for health behavior change can play an important role in promoting health and well-being through physical activity. It is an emerging application at the crossroad between information systems, persuasion, and healthcare. We propose an ontology to systematically and systemically describe the construct of PSS for health behavior change. The ontology deconstructs the construct into its constituent dimensions and elements, and assembles them into a complete, parsimonious description of the same. We then map the corpus of literature on PSS for health behavior change through physical activity onto the ontology. The resulting ontological map highlights the research topics that are highly- and lightly-emphasized, as well as those with little or no emphasis. It illuminates the landscape of research in the corpus; it highlights biases in emphases that can help and hinder the advancement of the corpus. It can be used to develop a roadmap for future research.

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Correspondence to Khin Than Win.

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Appendix 1: Glossary

Appendix 1: Glossary

Information System Support: Support provided by persuasive support systems
Task:
  Reduction: Reduce effort users expend when performing target behavior
  Tunneling: Guide users in attitude change by providing means for action that brings them closer to target behavior
  Tailoring: Provide tailored info for user groups
  Personalization: Offer personalized content and services for users
  Self-monitoring: Provide means for users to track their performance or status
  Simulation: Provide means for observing link between cause & effect with regard to users’ behavior
  Rehearsal: Provide means for rehearsing target behavior
Dialog:
  Suggestion: Suggest users carry out behaviors while using the system
  Similarity: Imitate its users in some specific way
  Praise: Use praise via words, images, symbols, sounds to provide user feedback based on behaviors
  Rewards: Provide virtual rewards for users to give credit for performing target behavior
  Liking: Have a look & feel that appeals to users
  Reminders: Remind users of their target behavior while using the system
  Support: Adopt a social role
System:
  Expertise: Provide info showing knowledge, experience & competence
  Verifiability: Provide means to verify accuracy of site content via outside sources
  Surface Credibility: Have competent look & feel
  Real-World Feel: Provide info of the organization/actual people behind it content & services
  Trustworthiness: Provide info that is truthful, fair & unbiased
  Authority: Refer to people in the role of authority
  Endorsements: Provide endorsements from respected sources
Social:
  Recognition: Provide public recognition for users who perform their target behavior
  Facilitation: Provide means for discerning others who are performing the behavior
  Cooperation: Provide means for co-operation
  Competition: Provide means for competing with others
  Learning: Provide means to observe others performing their target behaviors to see outcome of their behavior
  Comparison: Provide means for comparing performance with the performance of others
  Influence: Provide means for gathering people who have same goal & make them feel norms
Persuasion: Persuade the user
Action: Persuasive action of the system
  Reinforce: Reinforce the object of persuasion
  Modify: Modify the object of persuasion
  Change: Change the object of persuasion
Focus: Focus of the persuasion
  Knowledge: Knowledge of the user
  Attitude: Attitude of the user
  Behavior: Behavior of the user
Health: Outcomes of healthcare of users
Quality: Quality of healthcare of users
Safety: Safety of healthcare of users
Cost: Cost of healthcare of users
Parity: Parity of healthcare of users

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Win, K.T., Ramaprasad, A. & Syn, T. Ontological Review of Persuasion Support Systems (PSS) for Health Behavior Change through Physical Activity. J Med Syst 43, 49 (2019). https://doi.org/10.1007/s10916-019-1159-y

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Keywords

  • Persuasion
  • Health behavior change
  • Ontology
  • Physical activity