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Usability Evaluation of Mobile Medical Treatment Carts: Another Explanation by Information Engineers

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Abstract

Healthcare services integration is a critical task as it attempts to reform the user practices. In response to the request of facilities upgrade, we perform a usability evaluation of the mobile medical treatment carts (MMTC) installed in the Emergency Medicine Department of our healthcare enterprise. A survey conducted in August 2006 identified that our experimental area needs some improvements to support the MMTC adoption. For example, the MMTC can accompany with several popular nursing care items. Follow-up several undertaken investigations indicated that our expectation of the MMTC solution had been reached. Given the evident heterogeneity of viewpoints, it is imperative for a healthcare enterprise to broadly ascertain the requirements of end users before investing in any information technologies.

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Acknowledgment

The authors would like to acknowledge the contributions of the colleagues in Emergency Medicine Department for their cooperation. We also specially thank for Shen-Lun Hu and Chief Tzu-Hsiang Yang, Ph.D., Information Systems Office, NTUH, Taipei, Taiwan. The authors also acknowledge the observing works of Kuo-Jan Din, Department of Healthcare Information and Management, Ming Chuan University, Taipei, Taiwan. The authors also thank all participants for their comments from the Medical Informatics Team, National Taiwan University (MIT+NTU). The authors are also grateful to the editors and anonymous reviewers for their interesting suggestions, comments and remarks.

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Authors and Affiliations

  1. Graduate Institute of Electronics Engineering, National Taiwan University, Taipei, Taiwan

    Tsan-Nan Chien, Ying-Pei Chen & Sao-Jie Chen

  2. Department of Computer Science and Information Engineering, Providence University, Taichung, Taiwan

    Sung-Huai Hsieh

  3. Department of Software Engineering, National Kaohsiung Normal University, No. 62, Shenjhong Road, Yanchao Township, Kaohsiung County, Taiwan, 82444

    Po-Hsun Cheng

  4. Department of Electrical Engineering, National Taiwan University, Taipei, Taiwan

    Sao-Jie Chen

  5. School of Physical Therapy, National Taiwan University College of Medicine, Taipei, Taiwan

    Jer-Junn Luh

  6. Department of Medical Informatics, National Taiwan University College of Medicine, Taipei, Taiwan

    Heng-Shuen Chen

  7. Department of Family Medicine, National Taiwan University Hospital, Taipei, Taiwan

    Heng-Shuen Chen

  8. School of Medicine, National Taiwan University College of Medicine, Taipei, Taiwan

    Heng-Shuen Chen

  9. Department of Physical Medicine and Rehabilitation, National Taiwan University Hospital and College of Medicine, National Taiwan University, Taipei, Taiwan

    Jin-Shin Lai

Authors
  1. Tsan-Nan Chien
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  2. Sung-Huai Hsieh
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  3. Po-Hsun Cheng
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  4. Ying-Pei Chen
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  5. Sao-Jie Chen
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  6. Jer-Junn Luh
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  7. Heng-Shuen Chen
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  8. Jin-Shin Lai
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Corresponding author

Correspondence to Po-Hsun Cheng.

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Chien, TN., Hsieh, SH., Cheng, PH. et al. Usability Evaluation of Mobile Medical Treatment Carts: Another Explanation by Information Engineers. J Med Syst 36, 1327–1334 (2012). https://doi.org/10.1007/s10916-010-9593-x

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  • DOI: https://doi.org/10.1007/s10916-010-9593-x

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