Coverage of the COVID-19 Pandemic in the Online Versions of Highly Circulated U.S. Daily Newspapers

Abstract

With the proliferation of news and the abundance of unknowns, COVID-19 information became rife with rumors and infiltrated consumers with confusion and information overload. In situations like this, it is important to provide consumers with credible and reliable information about the pandemic which is affecting their lives and livelihoods. Articles about coronavirus published in online versions of USA Today online, Wall Street Journal online and NYTimes.com between January and March 2020 were identified. Only articles where the search terms appeared in the headline were included as it was considered a more effective approach to understanding the health communication trends for this outbreak. These criteria resulted in 5,285 articles published on this topic during this time. All articles were imported into Dedoose mixed-methods software for thematic analysis. The frequency of each identified theme appearing in reviewed articles was counted, together with excerpts illustrating the specific theme. Overall, the five most common themes appearing in reviewed articles were “financial impact of COVID-19” (11.6%), “stories of affected individuals” (7.0%), “death and death rates” (6.8%), “precaution recommendations for public” (6.2%), and “quarantine” (5.9%). The newspapers did not just report the numbers (number of infections, ventilators, deaths, economic losses) but they also reported the context of the pandemic, such as, impact on economy, efforts to slow the spread of infection, switch to working from home, presence of health disparities, scientific search for reliable COVID-19 tests, and effect on supply chains. News media play a vital role in enhancing understanding of pandemic, but also in shaping public response to public health messages.

Introduction

SARS-Co-V2, the virus that causes COVID-19 was first identified to the media in December, 2019 [1]. The outbreak, originating in China made its way around the world and was declared a global pandemic by the World Health Organization (WHO) on March 11, 2020 [2]. As the coronavirus spread around the globe so did a wealth of information, ranging from factual to false. In this evolving situation, not only are health data changing rapidly and health messages by the authorities updated constantly, but the effects beyond physical health per se are being brought to light frequently. Issues ranging from financial concerns [3] to xenophobia [4] were often being addressed by the media. Suggestions for mitigation were evolving, with specific focus on hand washing and recommendations for mask use [5].

Previous research has established that rumors and myths are shared quickly on social media, blogs, and sensationalized webpages looking for hits/views [6, 7]. With the proliferation of news and the abundance of unknowns, information surrounding the COVID-19 pandemic became rife with rumors and infiltrated consumers with confusion and information overload [8]. The World Health Organization declared this an “infodemic,” where an abundance of information is making it difficult for people to find timely and trustworthy sources [9]. In situations like this, it is important to provide consumers with credible and reliable information about the pandemic which is affecting their lives and livelihoods. News media can play a vital role in enhancing understanding of the pandemic, but also in shaping public response to public health messages [10]. Selecting reliable sources of information is critical [11], particularly when we are experiencing a national and global health threat.

On March 28, 2020, the United States Department of Homeland Security (USDHS) identified news publishers as an essential service [12]. This federal recognition underscores the fact that the news media and the delivery and operation of newspapers are a component of the critical infrastructure during this crisis. It also emphasizes that the media coverage about COVID-19 pandemic is more important than ever to keep the public adequately informed. How media frames the pandemic may determine the public response and ultimately determine our local, regional, state, and country’s health. An adequate public response to the pandemic depends on an informed community. Newspapers such as the New York Times and Wall Street Journal are committed to investigating the federal and regional responses to this crisis and the related public health and economic issues. USA Today provides additional reporting about practical day-to-day tips and techniques for handling this quickly changing landscape that includes school closures, social distancing, curfews, and working from home. These are the three most widely circulated newspapers in the United States, U.S. [13]. While previous research has examined news coverage of prior pandemics [10, 14,15,16], to our knowledge, no study to date documented coverage of COVID-19 pandemic in the U.S. newspapers. Therefore, the purpose of this study was to examine the nature and extent of the early coverage of the COVID-19 pandemic in the online versions of the three most widely circulated U.S. daily newspapers: The New York Times, The Wall Street Journal, and USA Today [13].

Methods

The methods for this study were based in part on a prior study focusing on news coverage of the Ebola virus outbreak [14]. Between January and March 2020, articles about coronavirus published in the online versions of these newspapers were identified using the following databases: Factiva, a Dow Jones company; EBSCO’s Academic Search Premier, and the New York Times online search engine, http://www.nytimes.com.

As this coronavirus emerged in China during the fall of 2019, descriptive terms evolved as researchers and health care workers struggled to identify the virus. Throughout the late fall, terms such as SARS, pneumonia, and ultimately, novel coronavirus or COVID-19 described this new disease. Initially, to understand and capture the widest coverage, we searched within the full text of articles published in those sources for the following terms “coronavirus” or “2019 novel coronavirus” or “2019 novel coronavirus disease” or “2019 novel coronavirus infection” or “2019-nCov” or “2019-nCov disease” or “2019-nCov infection” or “nCov2019” or “nCov19” or “coronavirus disease” or “coronavirus infection” or “COVID-19” or “COVID 2019” or “severe acute respiratory syndrome coronavirus 2” or “SARS 2” or “SARS coronavirus 2.” A total of 7,158 articles on this topic were published during the first three months of 2020.

The research team determined that reviewing only those articles where the search terms appear in the headline would be a more effective approach to understanding the health communication trends for this outbreak. The search was limited using the terms listed above to headlines only in the following sources: USA Today online, Wall Street Journal online and NYTimes.com feed. These searches resulted in 5,285 articles published on this topic during this time.

All articles were imported into Dedoose mixed-methods software for analysis [17]. The research team analyzed all of the articles published in January and February. However, due to volume of the articles published in March, every tenth article was analyzed to inform the development of a codebook. We developed a codebook of a priori codes (e.g., “number of COVID-19 cases”) and codes grounded in the data (e.g., “travel bans”). To ensure intercoder reliability, the first two authors coded the same set of 30 articles (10 from each newspaper. The inter-rater reliability was high (k = 0.74). Any discrepancies were reconciled with collaborative discussion, and codes were refined until agreement was reached for the final lists of codes representing key themes. Multiple codes were identified within each article. For example, an article could cover travel ban but also document the impact on state economy. For clarity, some subcodes were grouped to a single theme (i.e. “avoid shaking hands”, “cover cough”, “disinfect surfaces” were grouped within “precautions for public”). This study was not reviewed by the Institutional Review Board at William Paterson University as their policy does not seek review of non-human subject research.

Results

Table 1 indicates the source and month of reviewed and coded newspapers’ articles. Across three newspapers, the number of articles related to COVID-19 increased 16-fold from January to March. In Table 2, we present results from the content analysis, highlighting major themes related to COVID-19 pandemic and covered by the three most widely circulated U.S. daily newspapers. Multiple themes were identified, grouped in nine overarching topics: “Community Mitigation”, “Economy”, “Epidemiology of COVID-19”, “Governments’ responses”, “Law and politics”, “Infodemic and misinformation”, “Preparedness and public health response”, “Symptomatology, treatment and vaccine”, and “Various population themes”. We present the frequency of each identified theme appearing in reviewed articles, together with excerpts illustrating the specific theme. Overall, the five most common themes appearing in reviewed articles were “financial impact of COVID-19”(11.6%), “stories of affected individuals” (7.0%), “death and death rates” (6.8%), “precaution recommendations for public” (6.2%), and “quarantine” (5.9%).

Table 1 Characteristics of the sample of reviewed and coded newspapers’ articles

Table 2 COVID-19 coverage in 3 major US newspapers from January to March 2020: Major themes and examples of themes

We noted that early in the year the majority of coverage was related to outbreaks overseas (i.e. China, Europe). As the outbreak rapidly spread in the U.S., coverage was significantly shifted to the U.S. stories. While in the early days, the newspapers minimized the risk to the U.S. public, as the number of cases in the U.S. increased, the shift towards encouraging public to take precautionary measures was noted. Some articles were also accompanied by images which were graphic, for example showing COVID-19 patients isolated and separated from family members.

Discussion

The news media serves a vital role providing both breaking news stories and analyzing those stories from a variety of perspectives: social, economic, health, political, policy, environmental, etc. Since the beginning of 2020, stories about various aspects of COVID-19 have dominated the news coverage globally but also in the U.S. media. Similar to media coverage in other countries [18, 19], the findings from this study indicate that the coverage from the early days of the COVID-19 outbreak was varied and captured the complexity of issues and concerns raised by the situation. The newspapers did not just report the numbers (number of infections, ventilators, deaths, economic losses) but they also reported the context, such as, impact on economy, efforts to slow the spread of infection, public health preparedness, switch to working from home, presence of health disparities, scientific search for reliable COVID-19 tests, and effect on supply chains.

The financial impact of COVID-19 was discussed frequently and in-depth which is not surprising given the business-focus of the Wall Street Journal, for example. Additionally, a significant number of articles focused on community mitigation strategies, such as precautions that members of the public can follow to avoid spreading the virus. This may indicate that during a sudden world-changing event causing widespread anxiety about health and economic issues, newspapers assume the added obligation of social responsibility and public service by providing the most accurate, verifiable, and factual reporting. In explaining this epidemic, newspapers often used key public health terms (i.e. epidemic, pandemic, outbreak, quarantine) to describe the events unfolding. While the early reports focused almost exclusively on the epidemiological situation overseas, the volume of articles focusing on the outbreaks and public health measures taken in the U.S. localities increased dramatically as the first cases arrived in the U.S.

In addition, this analysis captures views that have changed over time as more information was garnered, such as, the level of risk being minimized in early days and then emphasized later. Our review also reveals the fluid nature of information during this crisis. News included constantly changing updates (daily statistics of infection rate, death), as well as federal and state policies and recommendations, which may make difficult for the public to fully understand and adhere to the best practices for prevention. In times of isolation and stay-at-home orders, the public increasingly relies on the news media for information for both the data but also for community and health policies and rules.

The limitations of this study include the sampling method, which although was comprehensive, use of given key words may have excluded otherwise pertinent articles. In addition, the use of systematic sampling in March to adjust for the abundance of articles makes it difficult to quantify the rates at which these different topics appeared. Further, the inclusion of only three months in the earlier days of the outbreak does not allow for the most comprehensive picture of how things have changed over time. Nevertheless, this study offers further insight into the nature and scope of information conveyed during this critical time.

Newspapers are charged with maintaining balance during times when the information is changing quickly (masks are/are not essential for the public). The general public also has a lot to balance in terms of how much information they can absorb (especially when the news is consistently not hopeful), but also the level of numeracy needed to understand the graphic presentations of epidemiology is high. There is an additional challenge in interpreting information (some of which can be complex) and how it impacts them, their family, their work, everyday activities, etc.

The news has a mission to report what is going on in a way that is informative and accurate and present information in ways that their readers can absorb—particularly during times of health crisis. Providing information in a variety of formats—photos, charts, first-person accounts, news analysis, and news—allows readers to interact with this content in a variety of ways and also helps the news to strike that balance. The public should acknowledge that select news outlets will frequenlty be sharing and updating consumers with the best-known information at the time, especially during a pandemic. Consequently, news organizations should acknowledge that this may contribute to readers’ anxiety, doubtfulness, and unfortunately the concept of “fake news.“

In conclusion, the COVID-19 pandemic has dominated newspaper coverage in 2020. Our article contributes to better understanding of how the U.S. media covered the early phase of the COVID-19 pandemic. Three most widely circulated newspapers in the U.S. covered the pandemic from multiple angles. Media plays a significant role in informing public and serves as a crucial link between public health authorities and public. The significant coverage of pandemic has implications on how the public perceive severity and impact of the public health crisis and can significantly influence public behaviors.