Getting Connected: Speech and Language Pathologists’ Perceptions of Building Rapport via Telepractice

  • Yusuf Akamoglu
  • Hedda Meadan
  • Jamie N. Pearson
  • Katrina Cummings


Building rapport with families (parents and children) is recognized as an important feature of effective intervention. In telepractice service delivery, activities and practices that shape speech language pathologists’ (SLPs) rapport with children and families can take different forms of engagement and interaction. Identifying which SLP practices facilitate the establishment and nurturing of rapport is important and may provide keys to successful service delivery via telepractice. In this article, we present results from a qualitative study exploring SLPs’ perceptions of building rapport with the children and families they serve via telepractice and the strategies they use to establish and maintain rapport with them.


Telepractice Rapport Speech therapy Disabilities 



We would like to acknowledge the contributions and mentorship of Dr. James Halle at the University of Illinois at Urbana-Champaign.


This study was partially funded by the Department of Special Education at the University of Illinois at Urbana-Champaign.

Compliance with Ethical Standards

Ethical Approval

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.

Informed Consent

Informed consent was obtained from all individual participants included in the study.

Conflict of Interest

We declare no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  • Yusuf Akamoglu
    • 1
  • Hedda Meadan
    • 2
  • Jamie N. Pearson
    • 3
  • Katrina Cummings
    • 4
  1. 1.Department of Special Education and Multiple AbilitiesUniversity of AlabamaTuscaloosaUSA
  2. 2.Department of Special EducationUniversity of Illinois at Urbana-ChampaignChampaignUSA
  3. 3.Department of Special EducationNorth Carolina State UniversityRaleighUSA
  4. 4.Department of EducationSimpson CollegeIndianolaUSA

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