Journal of Business and Psychology

, Volume 34, Issue 2, pp 189–201 | Cite as

Challenge-Hindrance Stressors and Job Outcomes: the Moderating Role of Conscientiousness

  • Muhammad AbbasEmail author
  • Usman Raja
Original Paper


Using a time-lagged multiple source field data (N = 198), we examined the effects of challenge and hindrance stressors on psychological strains, turnover intentions, and job performance. We also tested the moderating role of conscientiousness in the proposed relationships. Findings revealed that both challenge and hindrance stressors were positively related to psychological strains and turnover intentions. We found that conscientiousness acted as a double-edged sword. Workers with high conscientiousness maintained their performance levels when confronted with higher challenge and hindrance stressors. However, highly conscientious workers were more likely to leave their organizations when exposed to challenge stressors. Contrary to expectations, low conscientious workers had higher performance ratings when exposed to hindrance stressors.


Stressors Conscientiousness Psychological strains Turnover intentions Job performance Resource allocation 



We are grateful to the associate editor Robert R. Sinclair and the two anonymous reviewers for their constructive feedback on earlier versions that greatly contributed to improving this article.


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© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.FAST School of ManagementNational University of Computer and Emerging SciencesIslamabadPakistan
  2. 2.Faculty of BusinessBrock UniversitySt. CatharinesCanada

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