Abstract
This study investigated the relationships between leader responsiveness to employee requests and employee attitudes and behaviors in a sample of managers and their subordinates. Additionally, the study investigated the moderating effect of an individual difference variable (equity sensitivity), on the relationships between leader responsiveness and employee attitudes and behaviors. Leader responsiveness related significantly with job satisfaction, organizational commitment, and organizational citizenship behavior. Furthermore, equity sensitivity moderated the relationships between leader responsiveness and job satisfaction. Entitleds reported lower job satisfaction when manager fulfillment of employee requests was low than did Benevolents, whereas differences were minimal when manager request fulfillment was high. Implications of the findings were discussed.
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Shore, T., Sy, T. & Strauss, J. Leader responsiveness, equity sensitivity, and employee attitudes and behavior. J Bus Psychol 21, 227–241 (2006). https://doi.org/10.1007/s10869-006-9026-5
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DOI: https://doi.org/10.1007/s10869-006-9026-5