Abstract
The present article develops a cognitive stage model of workplace aggression, which contends that aggressive reactions to perceived injustice are cognitively construed following three cognitive steps that include the assessment stage, the accountability stage, and the decision stage. These three cognitive stages are essential in understanding victims’ retaliatory actions against perpetrators of injustices. The model’s implications for research and practice are discussed.
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Beugré, C.D. Reacting aggressively to injustice at work: a cognitive stage model. J Bus Psychol 20, 291–301 (2005). https://doi.org/10.1007/s10869-005-8265-1
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DOI: https://doi.org/10.1007/s10869-005-8265-1