Abstract
This study described a hybrid model for supporting the personnel selection process in manufacturing systems. Personnel selection is a very important issue for an effective manufacturing system, since the improper personnel might cause many problems affecting productivity, precision, flexibility and quality of the products negatively. On the other hand, selecting the best personnel among many alternatives is a multi-criteria decision making (MCDM) problem. In this study, a hybrid model which employs analytic network process (ANP) and modified TOPSIS (Technique for Order Performance by Similarity to Idea Solution) together, is proposed for the personnel selection problem. The ANP is used to analyze the structure of the personnel selection problem and to determine weights of the criteria, and modified TOPSIS method is used to obtain final ranking. To illustrate how the approach is used for the personnel selection problem, an application of a real case in a company is conducted. The application has demonstrated the effectiveness and feasibility of the proposed model. Company management found the application and results satisfactory and implementable in their personnel selection process.
This is a preview of subscription content, access via your institution.
References
Agarwal A., Shankar R., Tiwari M.K. (2006) Modeling the metrics of lean, agile and leagile supply chain: An ANP-based approach. European Journal of Operational Research 173: 211–225. doi:10.1016/j.ejor.2004.12.005
Borman W.C., Hanson M.A., Hedge J.W. (1997) Personnel selection. Annual Review of Psychology 48: 199–337. doi:10.1146/annurev.psych.48.1.299
Capaldo G., Zollo G. (2001) Applying fuzzy logic to personnel assessment: A case study. The International Journal of Management Science 29: 585–597
Chien C.-F., Chen L.-F. (2008) Data mining to improve personnel selection and enhance human capital: A case study in high-technology industry. Expert Systems with Applications 34: 280–290. doi:10.1016/j.eswa.2006.09.003
Dağdeviren M., Yüksel İ, Kurt M. (2008) A fuzzy analytic network process (ANP) model to identify faulty behaviors risk (FBR) in work systems. Safety Science 34: 96–107
Deng H., Yeh C.H., Wilis R.J. (2000) Inter-company comparison using modified TOPSIS with objective weights. Computers & Operations Research 27: 963–973. doi:10.1016/S0305-0548(99)00069-6
Ertugrul, İ., Karakasoglu, N. (2007). Performance evaluation of Turkish cement firms with fuzzy analytic hierarchy process and TOPSIS methods. Expert Systems with Applications, in press.
Gargano, M. L., Marose, R. A., & Kleeck, L. (1991). An application of artificial neural networks and genetic algorithms to personnel selection in the financial industry. In Proceedings of the First International Conference on Artificial Intelligence Applications, pp. 257–262.
Gibney R., Shang J. (2007) Decision making in academia: A case of the dean selection process. Mathematical and Computer Modelling 46: 1030–1040. doi:10.1016/j.mcm.2007.03.024
Hwang C.L., Yoon K. (1981) Multiple attribute decision making: Methods and applications, a state of the art survey. Springer-Verlag, New York
Karsak. E.E. (2001). Personnel selection using a fuzzy MCDM approach based on ideal and anti-ideal solutions. Multiple criteria decision making in the new millenium, Berlin, 2007–2012.
Karsak E.E., Sozer S., Alptekin S.E. (2002) Production planning in quality function deployment using a combined analytical network process and goal programming approach. Computers & Industrial Engineering 44: 171–190. doi:10.1016/S0360-8352(02)00191-2
Lee J.W., Kim S.H. (2000) Using analytic network process and goal programming for interdependent information system project selection. Computers & Operations Research 27: 367–382. doi:10.1016/S0305-0548(99)00057-X
Lee J.W., Kim S.H. (2001) An integrated approach for independent information system project selection. International Journal of Project Management 19: 111–118. doi:10.1016/S0263-7863(99)00053-8
Liang S.L., Wang M.J. (1994) Personnel selection using fuzzy MCDM algorithm. European Journal of Operational Research 78: 22–33. doi:10.1016/0377-2217(94)90119-8
Lievens F., Van Dam K., Anderson N. (2002) Recent trends and challenges in personnel selection. Personnel Review 31: 580–601. doi:10.1108/00483480210438771
Meade L.M., Presley A. (2002) R&D project selection using the analytic network process. IEEE Transactions on Engineering Management 49: 59–66. doi:10.1109/17.985748
Meade L.M., Sarkis J. (1998) Strategic analysis of logistics and supply chain management systems using the analytical network process. Transportation research Part E. Logistics and Transportation Review 34: 201–215. doi:10.1016/S1366-5545(98)00012-X
Meade L.M., Sarkis J. (1999) Analyzing organizational project alternatives for agile manufacturing processes: An analytical network approach. International Journal of Production Research 37: 241–261. doi:10.1080/002075499191751
Miller G.M., Feinzig S. L. (1993) Fuzzy sets and personnel selection: Discussion and an application. Journal of Occupational and Organizational Psychology 66: 163–169
Mohanty R.P., Agarwal R., Choudhury A.K., Tiwari M.K. (2005) A fuzzy ANP-based approach to R&D project selection: A case study. International Journal of Production Research 43: 5199–5216. doi:10.1080/00207540500219031
Olcer A.I. (2008) A hybrid approach for multi-objective combinatorial optimisation problems in ship design and shipping. Computers & Operations Research 35: 2760–2775. doi:10.1016/j.cor.2006.12.010
Onüt, S., & Soner, S. (2007). Transshipment site selection using the AHP and TOPSIS approaches under fuzzy environment. Waste Management (New York, N.Y.) in press.
Partovi F.Y., Corredoira R.A. (2002) Quality function deployment for the good of soccer. European Journal of Operational Research 137: 642–656. doi:10.1016/S0377-2217(01)00072-8
Petrovic-Lazerevic S. (2001) Personnel selection fuzzy model. International Transactions in Operational Research 8: 89–105. doi:10.1111/1475-3995.00008
Ravi V., Shankar R., Tiwari M.K. (2005) Analyzing alternatives in reverse logistics for end-of-life computers: ANP and balanced scorecard approach. Computers & Industrial Engineering 48: 327–356. doi:10.1016/j.cie.2005.01.017
Robertson I.T., Smith B. (2001) Perseonnel selection. Journal of Occupational and Organizational Psychology 74: 441–472. doi:10.1348/096317901167479
Saaty T.L. (1980) The analytic hierarchy process. McGraw-Hill, New York
Saaty T.L. (1996) Decision making with dependence and feedback: The analytic network process. RWS Publications, Pittsburgh
Saaty T.L., Takizawa M. (1986) Dependence and independence from linear hierarchies to nonlinear Networks. European Journal of Operational Research 26: 229–237. doi:10.1016/0377-2217(86)90184-0
Shipley M.F., Korvin D.K., Obit R. (1991) A decision making model for multi-attribute problems incorporating uncertainty and bias measures. Computers & Operations Research 18: 335–342. doi:10.1016/0305-0548(91)90094-8
Shyur H.-J. (2006) COTS evaluation using modified TOPSIS and ANP. Applied Mathematics and Computation 177: 251–259. doi:10.1016/j.amc.2005.11.006
Shyur H.-J., Shih H.-S. (2006) A hybrid MCDM model for strategic vendor selection. Mathematical and Computer Modelling 44: 749–761. doi:10.1016/j.mcm.2005.04.018
Tsou, C.-H. (2007). Multi-objective inventory planning using MOPSO and TOPSIS. Expert Systems with Applications, in press.
Wang Y.M., Elhag T.M.S. (2006) Fuzzy TOPSIS method based on alpha level sets with an application to bridge risk assessment. Expert Systems with Applications 31: 309–319. doi:10.1016/j.eswa.2005.09.040
Wang, Y.J. (2007). Applying FMCDM to evaluate financial performance of domestic airlines in Taiwan. Expert Systems with Applications, in press.
Yüksel İ., Dağdeviren M. (2007) Using the analytic network process (ANP) in a SWOT analysis-A case study for a textile firm. Information Sciences 177: 3364–3382. doi:10.1016/j.ins.2007.01.001
Author information
Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Dağdeviren, M. A hybrid multi-criteria decision-making model for personnel selection in manufacturing systems. J Intell Manuf 21, 451–460 (2010). https://doi.org/10.1007/s10845-008-0200-7
Received:
Accepted:
Published:
Issue Date:
Keywords
- Analytic network process
- TOPSIS
- Human resource management
- Personnel selection
- Multi criteria decision analysis