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School improvement at the next level of work: the struggle for collective agency in a school facing adversity

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Abstract

School improvement depends, fundamentally, upon collective agency—a group capability to work productively together and solve problems. Unfortunately, many schools operate in contexts of adversity that can pose considerable challenges with developing collective agency. Schools serving high-poverty communities of color often face chronic resource shortages, difficulties to reach their students, and negative reputations. Research has shown how such experiences of adversity can invite destructive tendencies that interfere with collective agency—including defensiveness, learned helplessness, and fragmenting conflict. However, prevailing approaches to researching school improvement have obscured insight into how collective agency may develop in adverse contexts. To study this, this paper draws on over 70 hours of participant observation and more than 50 reflective conversations conducted over 1 year with a Californian middle school facing adversity. Drawing on literature about group development and work teams, the article traces interaction patterns in three work groups, including one I led. The study finds clear efforts to develop collective agency at times, but it is a fragile emergence. Across all groups, collective agency becomes enabled when initiative to address a problem combines with manageable tasks, simple solutions, and group affirmation. However, these processes do not enable groups to fully address the complex problems they face, leaving groups vulnerable to recurrent experiences of inefficacy and overwhelm that quash collective agency. The findings offer a new understanding of school improvement amid adversity as a struggle to improve at “the next level of work,” calling for reforms designed to sustain a foundation of collective agency.

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Acknowledgements

I would like to thank Rick Mintrop for his extensive and thoughtful advice for this research, Miguel Ordenes for inspiring and supporting this work, thoughtful peer reviewers whose gracious feedback helped improve this manuscript, and the educators who allowed me to participate in their work and share in their struggle.

Funding

This research was part of a larger study funded by a grant from the William and Flora Hewlett Foundation.

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Correspondence to Elizabeth Zumpe.

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Appendices

Appendix A

Coding framework

Exert leadership

Set direction

Take initiative

Communicate goals

Make suggestions

Laissez faire

Doubt authority

Influence

Direct group/avoid influencing

Retreat/hold firm

Model practices

Perceive no influence

Meeting facilitation

Ad hoc/planned agenda

Cancel meeting

Manage tasks

Define task

Unclear/clear

Internally/externally determined

Process task

Focus/avoid

Make progress

Simplify

Refuse

Plan action steps/no action steps

Follow through/no follow through

Type of demand

Receive information

Team building

Learn procedures

Open conversation

Make decision

Give advice

View models

Apply learning

Develop curriculum/PD

Identify problem of practice

Set goals

Write reflection

Review data

Examine artifacts

Manage interpersonal dynamics

Process conflict

Avoid conflict

Personalize conflict

Productive task conflict

Group affirmation

Seek affinities/focus on incompatibilities

Validate/denigrate others

Emphasize limitations

Appreciate good work

Psychological safety

Disclose/silence, hide concerns

Handle problems

Face up

Acknowledge problem

Ignore, deny problem

Seek solution

Lament, no solution

Resign

Share what works

Responsibility

Accept/Deflect

Shared/Individual

Locus of control

External/internal

Navigate complexity

Understand/avoid complexity

Frame actionable problem

Oversimplify

Complex problem-complex solution

Complex problem-simple solution

Simple problem-simple solution

Urgencies and frustrations

Lack accountability

Coverage of classrooms

Low PD attendance

Negative reputation

Lack trust

Lack academic focus

Lack teacher buy-in

Disorganization

Teacher turnover

PD schedule

Fragmented faculty

PD quality

Collaboration struggles

Student failure

Low performance

Student disengagement

Special Ed. needs

Student skill gaps

Elementary school

District supports

Union constraints

Irrelevant meetings

Passions and desires

Authentic connection

Service to whole child

Academically engage students

Being student-focused

See students improve

College preparation

Build community

PD with inquiry

Feel supported

PD with application

Have direction, vision

Become AVID school

Improve performance

Improve reputation

Align school practices

Visit classrooms

Be on same page

Collegiality

Team accomplishment

Collaboration

Be recognized

Appreciate positive

Appendix B

Data set summary from participant observation with two additional groups

 

Meeting events

Hours of obs

Pages of field notes

Meetings with audio

Audio hours

Staff PD

4

20

38

Faculty Mtgs

10

13

43

Totals

14

33

81

0

0

Appendix C

Phases of collective agency and contributing processes for two additional work groups

Group processes

Faculty PD

Staff meetings

 

Phases of highest collective agency

 

1

2

1

2

 

Nov

Mar–Apr

Nov

Mar

Initiative

Lead activities for deeper learning, team building

Insist on PD, demonstrate lesson, “inspire”

Organize student-led training

Call for “serious discussion”

Manageability

Watch videos, slideshow

Invite all staff to share any examples

Students model strategy, faculty practice

Follow district prompts for local accountability plan

Simplicity

Address deeper learning with study skills, college assembly

Focus on “what works” for deeper learning

Address academic performance with school-wide note-taking strategy

Focus on school’s success with building community

Affirmation

Celebrate successes

Claim school as “family”

Claim “progressive” conversations, “amazing” teachers and students

Appreciate students as “great speakers,” “learned a lot”

Hail school for “aloha spirit,” call reputation “undeserved”

 

Phases of lowest collective agency

 

1

1

2

 

Dec–Feb

Sept–Oct

Dec–Feb

Overwhelming Complexity

Propose school-wide initiatives

No follow up

Cover compliance items

Cover compliance items

Inefficacy

Privately lament low-quality PD, admit difficult classroom problems

Privately lament “bad” meetings

Share accountability data

Defensiveness

Lobby for wink days

Claim PD cannot solve our problems

Silence problems, focus on “bright spots”

Emphasize positive results, deflect negative results

Helplessness

Concede, cancel PDs

Claim “no influence” over teachers

Focus on mandated trainings

“Can’t all be down to me”

Unproductive Conflict

Claim others cannot be trusted

“People will shoot you” if PD is held

“We are so divided”

See “bright spots” as denial

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Zumpe, E. School improvement at the next level of work: the struggle for collective agency in a school facing adversity. J Educ Change (2024). https://doi.org/10.1007/s10833-023-09500-x

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