Abstract
School improvement depends, fundamentally, upon collective agency—a group capability to work productively together and solve problems. Unfortunately, many schools operate in contexts of adversity that can pose considerable challenges with developing collective agency. Schools serving high-poverty communities of color often face chronic resource shortages, difficulties to reach their students, and negative reputations. Research has shown how such experiences of adversity can invite destructive tendencies that interfere with collective agency—including defensiveness, learned helplessness, and fragmenting conflict. However, prevailing approaches to researching school improvement have obscured insight into how collective agency may develop in adverse contexts. To study this, this paper draws on over 70 hours of participant observation and more than 50 reflective conversations conducted over 1 year with a Californian middle school facing adversity. Drawing on literature about group development and work teams, the article traces interaction patterns in three work groups, including one I led. The study finds clear efforts to develop collective agency at times, but it is a fragile emergence. Across all groups, collective agency becomes enabled when initiative to address a problem combines with manageable tasks, simple solutions, and group affirmation. However, these processes do not enable groups to fully address the complex problems they face, leaving groups vulnerable to recurrent experiences of inefficacy and overwhelm that quash collective agency. The findings offer a new understanding of school improvement amid adversity as a struggle to improve at “the next level of work,” calling for reforms designed to sustain a foundation of collective agency.
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Data availability
The datasets generated and analyzed during this study are not publicly available to protect the confidentiality and anonymity of research participants.
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Acknowledgements
I would like to thank Rick Mintrop for his extensive and thoughtful advice for this research, Miguel Ordenes for inspiring and supporting this work, thoughtful peer reviewers whose gracious feedback helped improve this manuscript, and the educators who allowed me to participate in their work and share in their struggle.
Funding
This research was part of a larger study funded by a grant from the William and Flora Hewlett Foundation.
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Appendices
Appendix A
Coding framework
Exert leadership
Set direction | Take initiative |
Communicate goals | |
Make suggestions | |
Laissez faire | |
Doubt authority | |
Influence | Direct group/avoid influencing |
Retreat/hold firm | |
Model practices | |
Perceive no influence | |
Meeting facilitation | Ad hoc/planned agenda |
Cancel meeting |
Manage tasks
Define task | Unclear/clear |
Internally/externally determined | |
Process task | Focus/avoid |
Make progress | |
Simplify | |
Refuse | |
Plan action steps/no action steps | |
Follow through/no follow through | |
Type of demand | Receive information |
Team building | |
Learn procedures | |
Open conversation | |
Make decision | |
Give advice | |
View models | |
Apply learning | |
Develop curriculum/PD | |
Identify problem of practice | |
Set goals | |
Write reflection | |
Review data | |
Examine artifacts |
Manage interpersonal dynamics
Process conflict | Avoid conflict |
Personalize conflict | |
Productive task conflict | |
Group affirmation | Seek affinities/focus on incompatibilities |
Validate/denigrate others | |
Emphasize limitations | |
Appreciate good work | |
Psychological safety | Disclose/silence, hide concerns |
Handle problems
Face up | Acknowledge problem |
Ignore, deny problem | |
Seek solution | |
Lament, no solution | |
Resign | |
Share what works | |
Responsibility | Accept/Deflect |
Shared/Individual | |
Locus of control | External/internal |
Navigate complexity | Understand/avoid complexity |
Frame actionable problem | |
Oversimplify | |
Complex problem-complex solution | |
Complex problem-simple solution | |
Simple problem-simple solution |
Urgencies and frustrations
Lack accountability | Coverage of classrooms |
Low PD attendance | Negative reputation |
Lack trust | Lack academic focus |
Lack teacher buy-in | Disorganization |
Teacher turnover | PD schedule |
Fragmented faculty | PD quality |
Collaboration struggles | Student failure |
Low performance | Student disengagement |
Special Ed. needs | Student skill gaps |
Elementary school | District supports |
Union constraints | Irrelevant meetings |
Passions and desires
Authentic connection | Service to whole child |
Academically engage students | Being student-focused |
See students improve | College preparation |
Build community | PD with inquiry |
Feel supported | PD with application |
Have direction, vision | Become AVID school |
Improve performance | Improve reputation |
Align school practices | Visit classrooms |
Be on same page | Collegiality |
Team accomplishment | Collaboration |
Be recognized | Appreciate positive |
Appendix B
Data set summary from participant observation with two additional groups
Meeting events | Hours of obs | Pages of field notes | Meetings with audio | Audio hours | |
---|---|---|---|---|---|
Staff PD | 4 | 20 | 38 | – | – |
Faculty Mtgs | 10 | 13 | 43 | – | – |
Totals | 14 | 33 | 81 | 0 | 0 |
Appendix C
Phases of collective agency and contributing processes for two additional work groups
Group processes | Faculty PD | Staff meetings | ||
---|---|---|---|---|
Phases of highest collective agency | ||||
1 | 2 | 1 | 2 | |
Nov | Mar–Apr | Nov | Mar | |
Initiative | Lead activities for deeper learning, team building | Insist on PD, demonstrate lesson, “inspire” | Organize student-led training | Call for “serious discussion” |
Manageability | Watch videos, slideshow | Invite all staff to share any examples | Students model strategy, faculty practice | Follow district prompts for local accountability plan |
Simplicity | Address deeper learning with study skills, college assembly | Focus on “what works” for deeper learning | Address academic performance with school-wide note-taking strategy | Focus on school’s success with building community |
Affirmation | Celebrate successes Claim school as “family” | Claim “progressive” conversations, “amazing” teachers and students | Appreciate students as “great speakers,” “learned a lot” | Hail school for “aloha spirit,” call reputation “undeserved” |
Phases of lowest collective agency | ||||
1 | 1 | 2 | ||
Dec–Feb | Sept–Oct | Dec–Feb | ||
Overwhelming Complexity | Propose school-wide initiatives No follow up | Cover compliance items | Cover compliance items | |
Inefficacy | Privately lament low-quality PD, admit difficult classroom problems | Privately lament “bad” meetings | Share accountability data | |
Defensiveness | Lobby for wink days Claim PD cannot solve our problems | Silence problems, focus on “bright spots” | Emphasize positive results, deflect negative results | |
Helplessness | Concede, cancel PDs Claim “no influence” over teachers | Focus on mandated trainings | “Can’t all be down to me” | |
Unproductive Conflict | Claim others cannot be trusted “People will shoot you” if PD is held | “We are so divided” | See “bright spots” as denial |
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Zumpe, E. School improvement at the next level of work: the struggle for collective agency in a school facing adversity. J Educ Change (2024). https://doi.org/10.1007/s10833-023-09500-x
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DOI: https://doi.org/10.1007/s10833-023-09500-x