Skip to main content
Log in

Effects of firm and IT characteristics on the value of e-commerce initiatives: An inductive theoretical framework

  • Published:
Information Systems Frontiers Aims and scope Submit manuscript

Abstract

We explore the theoretical foundations on how firm and IT characteristics explain the market value variations in e-commerce initiatives by examining the announcements of 946 e-commerce initiatives in the public media. Our approach combines the Event study methodology and Decision tree induction to examine the main and interaction effects of IT and firm characteristics on Cumulative Abnormal Returns (CAR). In particular, we generate complex interaction models that can guide e-commerce investment decisions so managers can know, for example, which combination of IT and firm characteristics are more likely to be viewed positively by investors. The selected study variables as well as explanation of the proposed framework are informed by innovation, resource-based view, transaction cost economics and complementarity theories. We have inductively developed a set of propositions that can be deductively tested to assess the validity of our proposed theoretical framework. Hence our study provides an initial roadmap for theory development on e-commerce and CAR.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Agrawal, M., Kishore, R., & Rao, H. R. (2006). Market reactions to E-business outsourcing announcements: an event study. Information and Management, 43, 861–873.

    Article  Google Scholar 

  • Amit, R., & Zott, C. (2001). Value creation in E-business. Strategic Management Journal, 22, 493–520.

    Article  Google Scholar 

  • Anand, B. N., & Khanna, T. (2000). Do firms learn to create value? The case of alliances. Strategic Management Journal, 21(3), 295–315.

    Article  Google Scholar 

  • Aral, S., & Weill, P. (2007). IT assets, organizational capabilities, and firm performance: how resource allocations and organizational differences explain performance variation. Organization Science, 18(5), 763–780.

    Article  Google Scholar 

  • Ball, R., & Brown, P. (1968). An empirical evaluation of accounting income numbers. Journal of Accounting Research, 6, 159–178.

    Article  Google Scholar 

  • Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120.

    Article  Google Scholar 

  • Barringer, B. R., & Harrison, J. S. (2000). Walking a tightrope: creating value through interorganizational relationships. Journal of Management, 26(3), 367–403.

    Article  Google Scholar 

  • Barua, A., & Mukhopadhyay, T. (2000). Information technology and business performance: Past, present and future. In Framing the domains of IT management: Projecting the future through the past. Cincinnati: Pinnaflex Educational Resources.

  • Barua, A., Sophie Lee, C.-H., & Whinston, A. B. (1996). The calculus of reengineering. Information Systems Research, 7(4), 409–428.

    Article  Google Scholar 

  • Bharadwaj, A. (2000). A resource-based perspective on IT capability and firm performance: an empirical investigation. MIS Quarterly, 24(1), 169–196.

    Article  Google Scholar 

  • Binder, J. J. (1998). The event study methodology since 1969. Review of Quantitative Finance and Accounting, 11(2), 111–137.

    Article  Google Scholar 

  • Breiman, L., Friedman, J., Olshen, R., & Stone, C. (1984). Classification and regression trees. Belmont: Wadsworth.

    Google Scholar 

  • Brynolfsson, E. (1993). The productivity paradox of information technology. Communications of the ACM, 36(12), 66–77.

    Article  Google Scholar 

  • Brynjolfsson, E., & Hitt, L. M. (1996). Paradox lost? Firm-level evidence on the returns to information systems spending. Management Science, 42(4), 541–558.

    Article  Google Scholar 

  • Brynjolfsson, E., Hitt, L. M., & Yang, S. (1998). Intangible assets: How the interaction of computers and organizational structure affects stock market valuations. Paper presented at the International Conference on Information Systems, Helsinki, Finland.

  • Cavusoglu, H., Mishra, B., & Raghunathan, S. (2004). The effect of internet security breach announcements on market value: capital market reactions for breached firms and internet security developers. International Journal of Electronic Commerce, 9(1), 69–104.

    Google Scholar 

  • Chan, S., Kensinger, J., Keown, A., & Martin, J. (1997). Do strategic alliances create value? Journal of Financial Economics, 46, 199–221.

    Article  Google Scholar 

  • Chen, A. H., & Siems, T. F. (2001). B2B eMarketplace announcements and shareholder wealth. Economic and Financial Review, First Quarter, 12–22.

  • Chin, W., Marcolin, B., & Newsted, P. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: results from a Monte Carlo Simulation Study and Voice Mail Emotion/Adoption Study. Information Systems Research, 14(2), 189–217.

    Article  Google Scholar 

  • Cowan, A. R. (1992). Nonparametric event study tests. Review of Quantitative Finance and Accounting, 2, 343–358.

    Article  Google Scholar 

  • Dardan, M. J., & Stylianou, A. C. (2001). The impact of fluctuating financial markets on the signaling effect of e-commerce announcements. Paper presented at the Twenty-Second International Conference on Information Systems, New Orleans, LA.

  • Dehning, B., Richardson, V. J., & Zmud, R. W. (2002). The value relevance of information technology investment announcements: Incorporating industry strategic IT role. Paper presented at the 35th Annual Hawaii International Conference on Systems Science.

  • Dehning, B., Richardson, V. J., & Zmud, R. W. (2003). The value relevance of announcements of transformational information technology investments. MIS Quarterly, 27(4), 637–656.

    Google Scholar 

  • Dehning, B., Richardson, V. J., Urbaczweski, A., & Wells, J. D. (2004). Reexamining the value relevance of e-commerce initiatives. Journal of Management Information Systems, 21(1), 55–82.

    Google Scholar 

  • Dos Santos, B. L., Peffers, K., & Mauer, D. C. (1993). The impact of information technology investment announcement on the market value of the firm. Information Systems Research, 4(1), 1–23.

    Article  Google Scholar 

  • Fama, E. F., Fisher, L., Jensen, M. C., & Roll, R. (1969). The adjustment of stock prices to new information. International Economic Review, 10(1), 1–21.

    Article  Google Scholar 

  • Gebauer, J., & Shaw, M. J. (2002). Introduction to the special section: business-to-business electronic commerce. International Journal of Electronic Commerce, 6(4), 7–17.

    Google Scholar 

  • Granados, N. F., Gupta, A., & Kauffman, R. J. (2006). The impact of IT on market information and technology transparency: a unified theoretical framework. Journal of the Association of Information Systems, 7(3), 148–178.

    Google Scholar 

  • Groebner, D. F., Shannon, P. W., Fry, P. C., & Smith, K. D. (2008). Business statistics a decision-making approach (7th ed.). Upper Saddle River: Pearson-Prentice Hall.

    Google Scholar 

  • Hayes, D. C., Hunton, J. E., & Reck, J. L. (2001). Market reaction to ERP implementation announcements. Journal of Information Systems, 15(1), 3–18.

    Article  Google Scholar 

  • Higson, C., & Briginshaw, J. (2000). Valuing internet businesses. Business Strategy Review, 11(1), 10–20.

    Article  Google Scholar 

  • Hitt, L. M., & Brynjolfsson, E. (1996). Productivity, business profitability, and consumer surplus: three different measures of information technology value. MIS Quarterly, 20(2), 121–142.

    Article  Google Scholar 

  • Hitt, M., Harrison, J., & Ireland, R. D. (1998). Attributes of successful and unsuccessful acquisitions of U.S. firms. British Journal of Management, 9, 91–114.

    Article  Google Scholar 

  • Jones, D. C. (Ed.). (2003). New economy handbook. Oxford: Academic.

    Google Scholar 

  • Kamssu, A. J., Reithel, B. J., & Ziegelmayer, J. L. (2003). Information technology and financial performance: the impact of being an internet-dependent firm on stock returns. Information Systems Frontiers, 5(3), 279–288.

    Article  Google Scholar 

  • Kauffman, R. J., & Walden, E. A. (2001). Economics and electronic commerce: survey and directions for research. International Journal of Electronic Commerce, 5(4), 5–116.

    Google Scholar 

  • Kiang, M. Y., Raghu, T. S., & Shang, K. H. M. (2000). Marketing on the Internet—who can benefit from an online marketing approach? Decision Support Systems, 27, 383–393.

    Article  Google Scholar 

  • Kleist, V. F. (2003). An approach to evaluating E-business information systems projects. Information Systems Frontiers, 5(3), 249–263.

    Article  Google Scholar 

  • Kohli, R., & Grover, V. (2008). Business value of IT: an essay on expanding research directions to keep up with the times. Journal of the Association of Information Systems, 9(1), 23–39.

    Google Scholar 

  • Kohli, R., Sherer, S. A., & Baron, A. (2003). IT investment payoff in e-business environments: research issues. Information Systems Frontiers, 5(3), 239–247.

    Article  Google Scholar 

  • Mackinlay, C. (1997). Event studies in economics and finance. Journal of Economic Literature, 35, 13–39.

    Google Scholar 

  • Mascarenhas, B. (1992). First mover effects in multiple dynamic markets. Strategic Management Journal, 13, 237–243.

    Article  Google Scholar 

  • McConnell, J., & Nantel, T. (1985). Corporate combinations and common stock returns: the case of joint ventures. Journal of Finance, 40(2), 519–536.

    Article  Google Scholar 

  • McWilliams, A., & Siegel, D. (1997). Event studies in management research: theoretical and empirical issues. Academy of Management Journal, 40, 626–657.

    Article  Google Scholar 

  • Meng, Z., Sang-Yong, & Lee, T. (2007). The value of IT to firms in a developing country in the catch-up process: an empirical comparison of China and the United States. Decision Support Systems, 43, 737–745.

    Article  Google Scholar 

  • Merchant, H., & Schendel, D. (2000). How do international joint ventures create sharehoder value? Strategic Management Journal, 21(7), 723–737.

    Article  Google Scholar 

  • Negroponte, N. (1995). Being digital. New York: Vintage Publishing.

    Google Scholar 

  • Oh, W., Kim, J. W., & Richardson, V. J. (2006). The moderating effect of context on market reaction to IT investments. Journal of Information Systems, 20(1), 789–798.

    Article  Google Scholar 

  • Osborn, R. N., & Baughn, C. C. (1990). Forms of interorganizational governance for multinational alliances. The Academy of Management Journal, 33(3), 503–519.

    Article  Google Scholar 

  • Osei-Bryson, K.-M., & Giles, K. (2002). Splitting methods for decision tree induction: A comparison of two families. Paper presented at the Eighth Americas Conference on Information Systems, Dallas, TX.

  • Osei-Bryson, K.-M., & Giles, K. (2006). Splitting methods for decision tree induction: an exploration of the relative performance of two entropy-based families. Information Systems Frontiers, 8, 195–209.

    Article  Google Scholar 

  • Osei-Bryson, K.-M., & Ngwenyama, O. K. (2004). Peirce, popper and data mining: An approach to empirically based theory development and testing. Unpublished manuscript.

  • Reck, J. L. (2006). Discussion of the moderating effect of context on market reaction to IT investments. Journal of Information Systems, 20(1), 45–48.

    Article  Google Scholar 

  • Santos, B. L. D. (2003). Information technology investments: characteristics, choices, market risk and value. Information Systems Frontiers, 5(3), 289–301.

    Article  Google Scholar 

  • Schein, E. H. (Ed.) (1992). The role of the CEO in the management of change: The case of information technology. Oxford: Oxford University Press.

  • Schumpeter, J. A. (1934). The theory of economic development: An inquiry into profits, capital, credit, interest, and the business cycle. Cambridge: Harvard University Press.

    Google Scholar 

  • Shapiro, C., & Varian, H. R. (1999). Information rules: A strategic guide to the network economy. Cambridge: Havard Business School Press.

    Google Scholar 

  • Sharpe, W. (1963). A simplified model for portfolio analysis. Management Science, 9, 277–293.

    Article  Google Scholar 

  • Sherer, S. A., Kohli, R., & Baron, A. (2003). Complementary investment in change managment and IT investment payoff. Information Systems Frontiers, 5(3), 321–333.

    Article  Google Scholar 

  • Shin, N. (2006). The impact of information technology on the financial performance of diversified firms. Decision Support Systems, 41, 698–707.

    Article  Google Scholar 

  • Subramani, M., & Walden, E. (1999). The dot com effect: The impact of e-commerce announcements on the market value of firms. Paper presented at the Twentieth International Conference on Information Systems, Charlotte, NC.

  • Subramani, M., & Walden, E. (2000). Economic returns to firms from business-to-business electronic commerce initiatives. Paper presented at the Twenty-first International Conference on Information Systems, Brisbane.

  • Subramani, M., & Walden, E. (2001). The impact of e-commerce announcements on the market value of firms. Information Systems Research, 12(2), 135–154.

    Article  Google Scholar 

  • Subramani, M., & Walden, E. (2002). Employing the event study to assess returns to firms from novel information technologies: An examination of e-commerce initiative announcements. Unpublished manuscript.

  • Venkatraman, N. (2000). Five steps to a dot.com strategy: how to find your footing on the web. Sloan Management Review, 41(3), 15–28.

    Google Scholar 

  • Whetten, D. A. (1989). What constitutes a theoretical contribution? Academy of Management Review, 14(4), 490–495.

    Google Scholar 

  • Williamson, O. E. (1975). Markets and hierarchies, analysis and anitrust implications: A study in the economics of internal organization. New York: Free Press.

    Google Scholar 

  • Williamson, O. E. (1979). Transaction cost economies: the governance of contractural relations. Journal of Law and Economics, 22, 233–261.

    Article  Google Scholar 

  • Williamson, O. E. (1983). Organizational innovation: The transaction cost approach. In J. Ronen (Ed.), Lexington books (pp. 101–133). Lexington, MA.

  • Zhu, K., & Xu, S. (2004). The value of information technology in E-business environments: The missing links in the renewed IT value debate. Paper presented at the Twenty-Fifth International Conference on Information Systems, Washington, DC.

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Kwasi Amoako-Gyampah.

Appendices

Appendix A1: Sample e-commerce announcement and classification

figure a

Appendix A2: Sample e-commerce announcement and classification

figure b

Appendix B. Hypothesis abduction and evaluation

3.1 First-order sibling rules hypothesis

Consider a pair of sibling rules presented in Table 6 (generated from the DT induction) where all conditions are the same (Innovativeness is Transformational) except for the one involving the given discriminating variable (e.g. Governance):

  • IF Innovativeness is Transformational & Governance is Unilateral THEN CAR is Positive with probability 74.7% and N (i.e. Number of Cases) = 115;

  • IF Innovativeness is Transformational & Governance is Joint THEN CAR is Positive with probability 84.3% and N = 97.

The existence of this pair of sibling rules leads to the creation of the hypothesis: “IF Innovativeness is Transformational THEN Governance is a predictor of CAR.” Governance is a discriminating predictor in this case.

For the given target event (e.g. CAR is Positive), the posterior probabilities for each sibling node are compared. If for any pair of sibling nodes, the relevant posterior probabilities are very different, then this would suggest that the given variable is a predictor for the target event (Osei-Bryson and Ngwenyama 2004). In this manner, a given set of sibling rules can be used to generate and test hypotheses that involve conjecturing that the given variable is a predictor of CAR. If the number of cases associated with a given set of sibling nodes is sufficiently large, then the hypothesis may be subjected to statistical analysis. The statistical test used here is difference of proportion test to confirm that the difference in posterior probabilities (proportions or relative frequencies of the abnormal events) for the sibling nodes of the discriminating variable did not occur by chance. The difference is between two proportions (p1 and p2) based on two independent samples of size n 1 and n 2 with sample proportions \( {\hat{P}_1} \) and \( {\hat{P}_2} \).

According to (Groebner et al., 2008), the test statistic for the difference of proportion test is given by:

$$ Z = \frac{{{{\hat{P}}_1} - {{\hat{P}}_2}}}{{\sqrt {{\frac{{{{\hat{P}}_1}\left( {1 - {{\hat{P}}_1}} \right)}}{{{n_1}}} + \frac{{{{\hat{P}}_2}\left( {1 - {{\hat{P}}_2}} \right)}}{{{n_2}}}}} }} $$

From the sample pair of sibling rules,

$$ \begin{array}{*{20}{c}} {{{\hat{P}}_1} = 0.843,\;{{\hat{P}}_2} = 0.747,\;{n_1} = 115\;{\hbox{and}}\;{n_2} = {97}} \hfill \\{{\hbox{Thus}}\;Z = \frac{{0.843 - 0.747}}{{\sqrt {{\frac{{0.843\left( {0.157} \right)}}{{115}} + \frac{{0.747\left( {0.253} \right)}}{{97}}}} }}} \hfill \\{{\hbox{Thus}}\;Z = \frac{{0.096}}{{\sqrt {{{0}{.001364} + {0}{.001643}}} }}} \hfill \\{Z = 0.096/0.05484 = 1.750425.} \hfill \\{P\left( {\hbox{Z}} \right) = 0.0{4}.} \hfill \\\end{array} $$

Similarly, for the other sibling rule in Table 6,

  • IF Innovativeness is Transformational THEN CAR is Positive with probability 77% and N (i.e. Number of Cases) = 379;

  • IF Innovativeness is Executional THEN CAR is Positive with probability 36% and N = 567.

$$ \begin{array}{*{20}{c}} {{{\hat{P}}_1} = 0.77,\;{{\hat{P}}_2} = 0.36,\;{n_1} = 379\;{\hbox{and}}\;{n_2} = 567} \hfill \\{{\hbox{Thus}}\;Z = \frac{{0.77 - 0.36}}{{\sqrt {{\frac{{0.77\left( {0.23} \right)}}{{379}} + \frac{{0.36\left( {0.64} \right)}}{{567}}}} }}} \hfill \\{{\hbox{Thus}}\;Z = \frac{{0.41}}{{\sqrt {{{0}{.000467} + {0}{.000406}}} }}} \hfill \\{Z = 0.41/0.029557 = 13.87138} \hfill \\{P\left( {\hbox{z}} \right) = 0.0.} \hfill \\\end{array} $$

Details of the difference of proportion tests performed at the 5% level are presented in Table 11 below.

Table 11 Difference of proportions tests for first-order sibling rules hypotheses

3.2 Second-order sibling rules hypotheses

A first-order sibling rules hypothesis is based on a set of sibling rules. A second-order sibling rules hypothesis is based on two sets of sibling rules (say S1, S2) that have the following conditions: (Tables 12, 13, and 14, Fig. 1)

Table 12 Format of second-order sibling rules hypotheses
Table 13 Example of second-order sibling rules hypotheses without moderator
Table 14 Example of second-order sibling rules hypothesis with moderator
Fig. 1
figure 1

Decision tree example

Similar to the First Order Sibling Rules (Groebner et al. 2008), the difference of proportion testing for the Second-Order Sibling Rules Hypothesis involves computing Z which is given by:

$$ Z = \left( {\left( {{\rho_{11,21}} - {\rho_{11,22}}} \right)-\left( {{\rho_{12,21}} - {\rho_{12,22}}} \right)} \right)/{\hbox{s}}_{\rm{p}}^{1/2} $$

where \( {{\hbox{s}}_{\rm{p}}} = \left( {{\rho_{11,21}}\left( {1 - {\rho_{11,21}}} \right)/{{\hbox{n}}_{11,21}} + {\rho_{11,22}}\left( {1 - {\rho_{11,22}}} \right)/{{\hbox{n}}_{11,22}} + {\rho_{12,21}}\left( {1 - {\rho_{12,21}}} \right)/{{\hbox{n}}_{12,21}} + {\rho_{12,22}}\left( {1 - {\rho_{12,22}}} \right)/{{\hbox{n}}_{12,22}}} \right) \).

Using example in Table 12 which is also the rule for H2.1 (Table 8),

$$ \begin{array}{*{20}{c}} {{\rho_{{11},{21}}} = 0.{69},{\rho_{{11},{22}}} = 0.{43},{\rho_{{12},{21}}} = 0.{82}\;{\hbox{and}}\;{\rho_{{12},{22}}} = 0.{27}} \hfill \\{{{\hbox{n}}_{{11},{21}}} = {134},{ }{{\hbox{n}}_{{11},{22}}} = {315},{ }{{\hbox{n}}_{{12},{21}}} = {245},{\hbox{ and }}{{\hbox{n}}_{{12},{22}}} = {252}} \hfill \\\end{array} $$

\( \left( {{\rho_{11,21}} - {\rho_{11,22}}} \right) - \left( {{\rho_{12,21}} - {\rho_{12,22}}} \right) = 0.55--0.26 = 0.29 \) (See Table 13, B2B has higher difference than B2C).

$$ \begin{array}{*{20}{c}} {{\hbox{Sp}} = \left( {0.001596 + 0.000778 + 0.000602 + 0.000782} \right) = 0.003759} \hfill \\{{\hbox{S}}{{\hbox{p}}^{1/2}} = 0.06131} \hfill \\{{\hbox{Thus}}\;Z = 0.29/0.06131 = 4.73004.} \hfill \\{P\left( {\hbox{Z}} \right) = 0.000001.} \hfill \\\end{array} $$

Details of difference of proportion tests performed at the 5% significant level for the Second-Order Rules Hypotheses are presented in Table 15 below.

Table 15 Difference of proportion tests for second-order rules hypotheses

Rights and permissions

Reprints and permissions

About this article

Cite this article

Andoh-Baidoo, F.K., Osei-Bryson, KM. & Amoako-Gyampah, K. Effects of firm and IT characteristics on the value of e-commerce initiatives: An inductive theoretical framework. Inf Syst Front 14, 237–259 (2012). https://doi.org/10.1007/s10796-010-9234-4

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10796-010-9234-4

Keywords

Navigation