Skip to main content
Log in

Whiteness, Hierarchy, and Information Hoarding: Examining a University Bias Response Process from the Frontline

  • Published:
Innovative Higher Education Aims and scope Submit manuscript

Abstract

Striving antiracist frontline student affairs educators work from commitments to racial equity and racial justice. Yet, when responding to racist harms, they must navigate institutional investigative practices. In this institutional ethnographic study of a Predominantly and Historically White Institution (PHWI), despite frontline educators’ aims, responses resulted in limited change or adequate support for students harmed by racist incidents. Rather, investigative practices drew on white interpretations, emphasized individual responsibility, and excluded frontline educators from meaningful involvement. The findings of this study suggest that the social organization of who gets to be involved in institutional bias response processes may be racialized in ways that further harm both racially minoritized students and staff. However, the ways the educators in this study recognized the tensions and challenges in their work and actively worked to center students’ needs provide important insights for policies and practices that re-center the knowledge and aims of those at the frontline educators.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

Download references

Funding

This research was funded by grants from the University of Connecticut Department of Educational Leadership and the ACPA (College Student Educators International) Commission for Housing and Residential Life.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ashley N. Robinson.

Ethics declarations

Competing Interests

I have no other competing interests to declare.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

An earlier version of this article was presented at the 2023 NASPA Annual Conference in Boston, MA, as well as in a dissertation that is held within the University of Connecticut Archives and Special Collections Thesis and Dissertation Repository.

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Robinson, A.N. Whiteness, Hierarchy, and Information Hoarding: Examining a University Bias Response Process from the Frontline. Innov High Educ (2024). https://doi.org/10.1007/s10755-024-09708-6

Download citation

  • Accepted:

  • Published:

  • DOI: https://doi.org/10.1007/s10755-024-09708-6

Keywords

Navigation