Skip to main content
Log in

Institutional imperatives versus emergent dynamics: a case study on continuous change in higher education

  • Published:
Higher Education Aims and scope Submit manuscript

Abstract

This qualitative case study examines continuous change in a higher education organization (HEO). Both real time and retrospective data covering a 6-year period of the case were collected. The findings suggest that, in order to meet institutional imperatives the HEO defined several managerial and academic domains when the internationalization process was launched. When organizational members activate these domains they confronted with local needs, problems, and opportunities, which enable them to modify, update or extend the defined domains. In addition, throughout time the members constantly realize the missing parts and incorporate them into the process. These findings suggest several insights on the adaptability of higher education organizations.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Amis, J., Slack, T., & Hinings, C. R. (2004). Strategic change and the role of interests, power, and organizational capacity. Journal of Sport Management, 18, 158–198.

    Google Scholar 

  • Argyris, C. (1997). Initiating change that perseveres. The American Behavioral Scientist, 40(3), 299–310. doi:10.1177/0002764297040003006.

    Article  Google Scholar 

  • Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in the 1990s. Journal of Management, 25(3), 293–315. doi:10.1177/014920639902500303.

    Article  Google Scholar 

  • Barley, S. R. (1990). The alignment of technology and structure through roles and networks. Administrative Science Quarterly, 35(1), 61–103. doi:10.2307/2393551.

    Article  Google Scholar 

  • Beer, M., & Nohria, N. (Eds.). (2000). Breaking the code of change. Boston, MA: Harvard Business School Press.

    Google Scholar 

  • Bensimon, E. M. (2005). Closing the achievement gap in higher education: An organizational learning perspective. New Directions for Higher Education, 2002(131), 99–111. doi:10.1002/he.190.

    Article  Google Scholar 

  • Bergquist, W. H. (1992). The four cultures of the academy: Insights and strategies for improving leadership in collegiate organizations. San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Bikson, T., & Gutek, B. (1984). Implementation of office automation. Santa Monica, CA: Rand Corporation.

    Google Scholar 

  • Birnbaum, R. (1991). How colleges work: The cybernetics of academic organization and leadership. San Francisco: Jossey-Bass.

    Google Scholar 

  • Boden, D. (1994). The business of talk. Cambridge: Polity Press.

    Google Scholar 

  • Boonstra, J. J., & Bennebroek Gravenhorst, K. M. (1998). Power dynamics and organizational change: A comparison of perspectives. European Journal of Work and Organizational Psychology, 7(2), 97–120. doi:10.1080/135943298398826.

    Article  Google Scholar 

  • Brown, J. S., & Duguid, P. (1991). Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organization Science, 2(1), 40–57. doi:10.1287/orsc.2.1.40.

    Article  Google Scholar 

  • Brown, S. L., & Eisenhardt, K. M. (1997). The art of continuous change: Linking complexity theory and time-paced evolution in relentlessly shifting organizations. Administrative Science Quarterly, 42(1), 1–34. doi:10.2307/2393807.

    Article  Google Scholar 

  • Burke, W. W., & Litwin, G. H. (1992). A causal model of organizational performance and change. Journal of Management, 18(3), 523–545. doi:10.1177/014920639201800306.

    Article  Google Scholar 

  • Clark, B. R. (1983a). The contradictions of change in academic systems. Higher Education, 12(1), 101–116. doi:10.1007/BF00140275.

    Article  Google Scholar 

  • Clark, B. R. (1983b). Higher education system: Academic organization in cross-national perspective. Berkeley: University of California Press.

    Google Scholar 

  • Clark, B. R. (1991). Faculty organization and authority. In M. W. Peterson (Ed.), ASHE reader on leadership and governance (pp. 449–458). Nedham Heights, MA: Ginn Press.

    Google Scholar 

  • Clark, B. R. (1998). Creating entrepreneurial universities: Organizational pathways of transformation. Oxford: Pergamon Press.

    Google Scholar 

  • Clegg, C., & Walsh, S. (2004). Change management: Time for a change!. European Journal of Work and Organizational Psychology, 13(2), 217–239. doi:10.1080/13594320444000074.

    Article  Google Scholar 

  • Collins, D. (1998). Organizational change: Sociological perspectives. London: Routledge.

    Google Scholar 

  • Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among five traditions. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Curri, G. (2002). Reality versus perception: Restructuring tertiary education and institutional organizational change-a case study. Higher Education, 44, 133–151. doi:10.1023/A:1015521313117.

    Article  Google Scholar 

  • Czarniawska, B., & Joerges, B. (1996). Travels of ideas. In B. Czarniawska & G. Sevon (Eds.), Translating organizational change (pp. 13–48). New York, NY: Walter de Gruyter.

    Google Scholar 

  • Feldman, M. (2000). Organizational routines as a source of continuous change. Organization Science, 11(6), 611–629. doi:10.1287/orsc.11.6.611.12529.

    Article  Google Scholar 

  • Feldman, M. S., & Pentland, B. T. (2003). Reconceptualizing organizational routines as a source of flexibility and change. Administrative Science Quarterly, 48(1), 94–118. doi:10.2307/3556620.

    Article  Google Scholar 

  • Ghoshal, S., & Bartlett, C. A. (2000). Rebuilding behavioral context: A blueprint for corporate renewal. In M. Beer & N. Nohria (Eds.), Breaking the code of change (pp. 195–222). Boston, MA: Harvard Business School Press.

    Google Scholar 

  • Gumport, P. J. (2000). Academic restructuring: Organizational change and institutional imperatives. Higher Education, 39, 67–91. doi:10.1023/A:1003859026301.

    Article  Google Scholar 

  • Handy, C. (1989). The age of unreason. London: Business Books Ltd.

    Google Scholar 

  • Hannan, M. T., & Freeman, J. (1977). The population ecology of organizations. American Journal of Sociology, 82(5), 929–964. doi:10.1086/226424.

    Article  Google Scholar 

  • Hardy, C., & Clegg, S. R. (1996). Some dare call it power. In S. R. Clegg, C. Hardy, & W. R. Nord (Eds.), Handbook of organizational studies (pp. 622–641). London: Sage.

    Google Scholar 

  • Hickson, D. J., Hinings, C. R., Lee, C. A., Schneck, R. E., & Pennings, J. M. (1971). A strategic contingencies’ theory of organizational power. Administrative Science Quarterly, 16(2), 216–229. doi:10.2307/2391831.

    Article  Google Scholar 

  • Huber, G. P., & Van de Ven, A. H. (Eds.). (1995). Longitudinal field research methods: Studying processes of organizational change. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Kerr, C. (1987). A critical age in the university world: Accumulated heritage versus modern imperatives. European Journal of Education, 22(2), 183–193. doi:10.2307/1503216.

    Article  Google Scholar 

  • Kezar, A., & Eckel, P. (2002). Examining institutional transformation process: The importance of sensemaking, interrelated strategies, and balance. Research in Higher Education, 43(3), 295–328. doi:10.1023/A:1014889001242.

    Article  Google Scholar 

  • Kezar, A. J. (2001). Understanding and facilitating organizational change in the 21st century: Recent research and conceptualization. ASHE-ERIC Higher Education Report. San Francisco: Jossey-Bass.

    Google Scholar 

  • Kim, T., Shin, D., Oh, H., & Jeong, C. (2007). Inside the iron cage: Organizational political dynamics and institutional changes in presidential selection systems in Korean universities, 1985–2002. Administrative Science Quarterly, 52(2), 286–323.

    Google Scholar 

  • Kitamura, K. (1997). Policy issues in Japanese higher education. Higher Education, 34, 141–150. doi:10.1023/A:1003035025005.

    Article  Google Scholar 

  • Kwiek, M. (2001). Social and cultural dimensions of the transformation of higher education in Central and Eastern Europe. Higher Education in Europe, 26(3), 399–410. doi:10.1080/03797720120115979.

    Article  Google Scholar 

  • Lawrence, P. R., & Lorsch, J. W. (1967). Organization and environment: Managing differentiation and integration. Boston, MA: Harvard Graduate School of Business Administration.

    Google Scholar 

  • Levin, J. S. (2003). Organizational paradigm shift and the university colleges of British Columbia. Higher Education, 46, 447–467. doi:10.1023/A:1027375308484.

    Article  Google Scholar 

  • March, J. G. (1981). Footnotes to organizational change. Administrative Science Quarterly, 26(4), 563–577. doi:10.2307/2392340.

    Article  Google Scholar 

  • Meyer, J. M., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. The American Journal of Sociology, 83(2), 340–363. doi:10.1086/226550.

    Article  Google Scholar 

  • Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Miller, D. (1996). A preliminary typology of organizational learning: Synthesizing the literature. Journal of Management, 22(3), 485–505. doi:10.1177/014920639602200305.

    Article  Google Scholar 

  • Mohrman, S. A., Tenkasi, R. V., & Mohrman, A. M., Jr. (2003). The role of networks in fundamental organizational change: A grounded analysis. The Journal of Applied Behavioral Science, 39(3), 301–323. doi:10.1177/0021886303258072.

    Article  Google Scholar 

  • Moore, K. (1998). The challenge of change in the information age: Three forces spurring university transformation. Higher Education in Europe, 23(2), 163–168. doi:10.1080/0379772980230202.

    Article  Google Scholar 

  • Moorman, C., & Miner, A. S. (1997). The impact of organizational memory on new product performance and creativity. JMR, Journal of Marketing Research, 34(1), 91–106. doi:10.2307/3152067.

    Article  Google Scholar 

  • Morey, A. I. (2004). Globalization and the emergence of for-profit higher education. Higher Education, 48, 131–150. doi:10.1023/B:HIGH.0000033768.76084.a0.

    Article  Google Scholar 

  • Orlikowski, W. J. (1996). Improvising organizational transformation over time: A situated change perspective. Information Systems Research, 7(1), 63–92. doi:10.1287/isre.7.1.63.

    Article  Google Scholar 

  • Orr, J. (1996). Talking about machines. Ithaca, NY: Cornell University Press.

    Google Scholar 

  • Patton, M. Q. (2002). Qualitative research and evaluation. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Pettigrew, A. M. (1987). Context and action in the transformation of the firm. Journal of Management Studies, 24(6), 649–670. doi:10.1111/j.1467-6486.1987.tb00467.x.

    Article  Google Scholar 

  • Pettigrew, A. M., Woodman, R. W., & Cameron, K. S. (2001). Studying organizational change and development: Challenges for future research. Academy of Management Journal, 44(4), 697–713. doi:10.2307/3069411.

    Article  Google Scholar 

  • Porras, J. I., & Roberston, P. J. (1992). Organizational development: Theory, practice, research. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (pp. 719–822). Palo Alto, CA: Consulting Psychologists Press.

    Google Scholar 

  • Sashkin, M., & Burke, W. W. (1987). Organization development in the 1980s. Journal of Management, 13(2), 393–417. doi:10.1177/014920638701300212.

    Article  Google Scholar 

  • Schön, D. A. (1983). The reflective practitioner: How professionals think in action. New York: Basic Books.

    Google Scholar 

  • Stensaker, B., & Norgård, J. D. (2001). Innovation and isomorphism: A case study of university identity struggle 1969–1999. Higher Education, 42, 473–492. doi:10.1023/A:1012212026597.

    Article  Google Scholar 

  • Taylor, J. R., & Van Every, E. J. (2000). The emergent organization. Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Taylor, T., Gough, J., Bundrock, V., & Winter, R. (1998). A bleak outlook: Academic staff perceptions of changes in core activities in Australian higher education, 1991–96. Studies in Higher Education, 23(3), 255–268. doi:10.1080/03075079812331380236.

    Article  Google Scholar 

  • Tenkasi, R. V., & Chesmore, M. C. (2003). Social networks and planned organizational change: The impact of strong network ties on effective change implementation and use. The Journal of Applied Behavioral Science, 39(3), 281–300. doi:10.1177/0021886303258338.

    Article  Google Scholar 

  • Tsoukas, H., & Chia, R. (2002). On organizational becoming: Rethinking organizational change. Organization Science, 13(5), 567–582. doi:10.1287/orsc.13.5.567.7810.

    Article  Google Scholar 

  • Vaira, M. (2004). Globalization and higher education organizational: A framework for analysis. Higher Education, 48, 483–510. doi:10.1023/B:HIGH.0000046711.31908.e5.

    Article  Google Scholar 

  • Van de Ven, A. H., & Poole, M. S. (1995). Explaining development and change in organizations. Academy of Management Review, 20(3), 510–540. doi:10.2307/258786.

    Article  Google Scholar 

  • Weber, P. S., & Manning, M. R. (2001). Cause maps, sensemaking, and planned organizational change. The Journal of Applied Behavioral Science, 37(2), 227–251. doi:10.1177/0021886301372006.

    Article  Google Scholar 

  • Weick, K. E. (1969). The social psychology of organizing. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Weick, K. E. (1991). Educational organizations as loosely coupled systems. In M. W. Peterson, E. E. Chaffee, & T. H. White (Eds.), Organization and governance in higher education. Needham Heights, MA: Ginn Press.

    Google Scholar 

  • Weick, K. E. (2000). Emergent change as a universal in organizations. In M. Beer & N. Nohria (Eds.), Breaking the code of change (pp. 223–241). Boston, MA: Harvard Business School Press.

    Google Scholar 

  • Weick, K. E., & Quinn, R. E. (1999). Organizational change and development. Annual Review of Psychology, 50(1), 361–386. doi:10.1146/annurev.psych.50.1.361.

    Article  Google Scholar 

  • Weick, K. E., & Roberts, K. H. (1993). Collective mind in organizations: Heedful interrelating on flight decks. Administrative Science Quarterly, 38(3), 357–381. doi:10.2307/2393372.

    Article  Google Scholar 

  • Yin, R. K. (1994). Case study research: Design and methods. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Zajac, E. J., & Kraatz, M. S. (1993). A diametric forces model of strategic change: Assessing the antecedents and consequences of restructuring in the higher education industry. Strategic Management Journal, 14, 83–102. doi:10.1002/smj.4250140908.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yasar Kondakci.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Kondakci, Y., Van den Broeck, H. Institutional imperatives versus emergent dynamics: a case study on continuous change in higher education. High Educ 58, 439–464 (2009). https://doi.org/10.1007/s10734-009-9204-2

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10734-009-9204-2

Keywords

Navigation