Virtual education has been around for decades. Some professional degrees can be earned entirely online, while other programs supplement traditional in-person classes with online learning. Proper development of virtual classes requires a large upfront financial investment in technology and faculty development (Bartley and Golek 2004). In “The Inevitable Reimagining of Medical Education,” published on the brink of the pandemic, Dr. Emanuel (2020) highlights a significant transformation taking place in medical education: namely, the pervasive presence of technology and its implications for this generation of medical students. He discusses the end of preclinical classroom instruction as students increasingly watch lectures remotely and supplement the medical school curriculum with online resources. He warns that in order to deliver online content effectively, changes in teaching need to occur, including transitioning from the classic one-hour didactic to six-to-twelve-minute chunks of information. If transitioning to online courses, why limit students to the expertise of their home institution? Emanuel points out that students turn to online resources to learn from the best teachers on a given topic, so it behooves medical schools to leverage technology to allow students access to the best instruction in the basic sciences, even if taught by faculty at different institutions (Emanuel 2020).
This model‒‒standardizing the preclinical curriculum and increasing access to excellent education through an online learning platform‒‒emphasizes the prominence of technology in undergraduate medical education prior to COVID-19. Not surprisingly, there are two sides to this story. On one hand, students report benefits of remote learning such as setting their own schedules and being able to speed up a recording for efficiency or pause during a lecture to clarify a topic. On the other hand, faculty find it uninspiring to lecture to an empty auditorium, difficult to build rapport with students in a virtual space and exasperating to adapt to ever-changing online technology. COVID-19 has forced medical school faculty to become online instructors without formal training at a time when clinical tensions are on the rise, institutional budgets are stressed, and academic salaries are being cut (Colenda et al. 2020). The quality of on-the-fly course design in this setting is suspect. If undergraduate medical education continues in the direction of online learning in a prolonged pandemic, we can expect unbundling of the traditional faculty role and more investment in commercially available curricula and information systems and technology (Tucker and Neely 2010).
The COVID-19 pandemic has been a catalyst for a fragmented movement in online medical education. Some medical schools embraced online learning years ago, converting much of the preclinical curriculum to an online syllabus and implementing flipped classroom modelsFootnote 6 for residual in-person teaching (Williams 2016). Other schools have only recently begun to make online lectures accessible to students, with continued clashes between faculty and students regarding in-person attendance. One example of this issue is provided by Dr. Kamran Mirza (2018) as he highlights the complex balance of teaching high quality lectures to nearly empty lecture halls in his piece in Reflective MedEd. At an institutional level, differences in philosophy, experience, and resources have impacted a medical school’s readiness to adapt to online teaching during the pandemic. At the student level, differences in technical savvy, learning style, and availability of quiet study space and high-quality internet have impacted the individual’s ability to adapt to online learning. Differences at the institutional and individual levels may exacerbate disparities in access to education, quality of education, and in career opportunities moving forward. Below we examine technology’s role before, during, and after COVID-19 in the preclinical and clinical learning environments and in the residency application process.
Preclinical
In general, the first eighteen to twenty-four months of medical school consist of basic science coursework, anatomy labs, and small group discussions and activities around doctoring skills such as gathering a patient history and performing a physical exam. Online learning can play an important role in the didactic elements of the preclinical years, allowing students flexibility with their time. Much of the supplemental educational content that prepares students for the USMLE Step 1 exam is delivered online and serves in part to standardize resources available at various institutions. Other aspects of a broad medical education‒‒research experience, professional development, leadership opportunities, and so on‒‒do not translate well to an online platform. It is difficult, if not impossible, to develop in these areas without face-to-face contacts with peers, community members, and medical and scientific professionals. The brick-and-mortar medical school offers preclinical students the venue to meet mentors who can nurture these skills. How will we train up future physician-scientists to fight the next pandemic if students don’t enter a lab or collaborate with scientists during the preclinical years of medical school?
As the COVID-19 pandemic hit, the AAMC recommended that preclinical courses and educational activities be conducted remotely in accordance with social distancing guidelines (AAMC 2020a). In response, the preclinical curriculum was rapidly transitioned to online formats nationwide (Rose 2020). Online learning was no longer supplemental; it became the sole method of instruction. Because of the variability among medical schools and their fluency in technology, there were concerns about the quality of pre-recorded lectures from previous years and access to up-to-date school specific content. Small groups also convened online via remote meeting platforms, but it proved especially challenging to convert clinical skills sessions to remote learning formats. Moreover, as physician-educators were pulled onto the frontlines, many physician-led classes were canceled altogether, underscoring the constant tension between faculty’s clinical and teaching responsibilities.
For preclinical students, a dilemma arising from COVID-19 lockdowns was the cancelation of USMLE Step 1 exams when numerous commercial Prometric testing sites closed their doors, as discussed in an Open Letter to the National Board of Medical Examiners (NBME) signed by over 2000 medical students (2020). A passing Step 1 score is a prerequisite to advancement into the clinical phase of medical school education. Looking for solutions to a growing issue affecting medical students across the country, the USMLE implemented “Phase One: Regional Testing Centers at Medical Schools,” a plan to reschedule exams in alternate venues for some students (USMLE 2020). Medical schools selected to host the exams were large institutions with adequate technology and space, located in major metropolitan areas. Access to testing at these regional centers was limited by geography and social distancing guidelines. Additionally, the NBME announced that a shorter version of the Step 1 would be offered to those participating in event-based testing held at medical schools in July and August 2020. This would be accomplished by eliminating the usual 25% of questions in each exam that are experimental and unscored (USMLE 2020b). A swift backlash arose via social media calling for the reversal of this plan, citing that reducing the number of questions would create an unfair advantage to students taking the shorter version of the test at the makeshift regional centers (Frellick 2020). The NBME took notice and quickly cancelled the proposal, a rare reversal of course in response to consumer concern (USMLE 2020c). This is a powerful example of student advocacy amidst this time of great educational uncertainty and stress.
As students faced recurrent cancellation and rescheduling of USMLE Step 1 test dates, all the while preparing for these costly (Bhatnagar et al. 2019), and physically and emotionally demanding exams, we can hypothesize that access to technology was a differentiator of student experience. Students at prominent schools in geographically favored areas initially gained some advantage as their institutions had the technology and resources to offer USMLE Step 1 test administration. As we continue to explore increasing testing capacity via alternative testing platforms, we must examine the barriers that exist for medical students at a variety of institutions. This is a cautionary example of implementing technology-based solutions quickly without fully exploring short- and long-term implications for test-taking experience, parity, and outcomes.
Clinical Learning Environment
As students were pulled from clinical rotations in the spring of 2020, it was unclear how long this interruption in their learning and progression through medical school would last. With nearly every specialty having a national organization with some form of online learning curriculum, many institutions used online resources for completion of rotations and exams. Arguments against student presence in clinics and hospital wards included safety, utilization of scarce personal protective equipment (PPE), and cost of healthcare and interruption in education should a student fall ill with COVID-19 (American Medical Association 2020; Menon et al. 2020). As hands-on clinical learning paused, some schools turned to already implemented online resources while others utilized recorded material from years past. At institutions with the capacity to transition to virtual care, some students participated in telehealth visits or assisted in communicating with patients and families, both worthwhile learning activities. At other institutions, students were left without much guidance and searched for outside online elective opportunities in fear of not meeting graduation credit requirements. In late March 2020, LCME issued an update outlining approaches to salvaging the clinical curriculum deferred due to COVID-19. Among these solutions was scouring a student’s transcript to see if learning objectives had already been covered in prior clerkships. For third-year medical students, LCME recommended shortening clerkships and using virtual learning when appropriate to meet objectives (LCME 2020). Overall, access to technology and previous implementation of learning technology impacted the experiences of clinical students across the country. While virtual learning can provide some realistic clinical encounters, it is unlikely that virtual learning can adequately replace in-person hands-on clinical learning. For example, learning the intricacies of patient communication and technique of a female pelvic exam is not adequately addressed in video-based remote classrooms. Consider the much-studied example of simulation technology. It has been shown that simulation requires feedback, repetition, practice, and curriculum integration for educational success (Issenberg et al. 2005). However, in the midst of rapid implementation, not all components of successful integration can necessarily be met. While learners can be considered digital natives, there are practical and economic barriers such as access to stable internet connections, reliable computers, and suitable workspaces that also create challenges for some.
In addition to changes in the clinical phase of medical education, the question of assessment in this phase of education also arose. The USMLE Step 2 Clinical Skills (Step 2 CS) exam is an in-person practical exam that consists of multiple mock clinical encounters. With social distancing mandates, it became clear that administration of this exam would be severely limited. The USMLE’s initial proposal to implement a virtual exam met with more backlash from the medical student community. Ultimately, USMLE governance announced that the Step 2 CS would be suspended for twelve, perhaps eighteen months (USMLE 2020d). Students' opposition to a virtual exam stemmed from the reality that telehealth is an emerging field, one with unique complexities. If students were to be assessed via a telehealth platform for a national board exam, the assessment would not correspond to the traditional clinical training of the majority. Students at institutions with progressive telehealth electives and online virtual case series would arguably have an unfair advantage. A similar disparity might also occur with location and availability of testing sites capable of supporting a virtual Step 2 CS exam. There are aspects of medical education, such as physical exam skills, that cannot be taught nor assessed virtually. The challenge is for the medical education community to prioritize the learning and assessment experiences that merit risks associated with social contact during a pandemic; these must be of high value to both trainees and future patients. As we continue to navigate the pandemic, we must anticipate consequences of not teaching or assessing particular medical skills in a traditional manner and how this will impact students today and their patients in years to come.
Residency Application Process
Each year senior medical students painstakingly write personal statements, create their Electronic Residency Application System (ERAS) profiles, and wait eagerly for interview invitations after applying to programs in the specialty of their choice. The process of applying, interviewing, and ranking programs is time consuming, and costly financially and emotionally (Berriochoa et al. 2018). With 38,376 medical students competing for residency in 2020, The MatchFootnote 7 affects an extraordinary number of individuals and their families. Students rely on word of mouth, mentor advice, and diligent research when applying to programs. But the in-person interview is likely critical to assessing “fit”, which is cited as a key factor for ranking programs (National Resident Matching Program 2019). COVID-19 has considerably disrupted the application and interview process; students and programs alike must recognize challenges and advocate for solutions (Gabrielson et al. 2020). First, the application timeline was shifted to accommodate delays in testing and clerkship requirements as medical schools scrambled to get back on track for an on-time graduation in 2021. Second, away or “audition” rotations that many students complete at outside hospitals have been canceled to limit travel and reduce potential spread of COVID-19 (AAMC 2020b). Third, since interviews for the upcoming match season will be conducted via virtual platforms, access to technology and stage presence will be deciding factors.
Considering these changes, students scrambled to fill their schedules to ensure timely graduation, hunted for virtual away rotations, and began preparing for virtual interviews. Prior to the pandemic, students often used away rotations to signal both interest in a program and geographical preference, which increased the likelihood of interview offers (Kremer et al. 2020). However, without the ability to travel and rotate at other institutions, many students are concerned about how to signal these preferences. Regarding virtual interviews, factors such as the stability of internet connections, quality of web cameras, and the challenges of navigating a myriad of meeting platforms will need to be addressed. Some medical schools plan to assist students by providing office space, access to technology, and coaching on virtual interview techniques, but such support services are likely to vary significantly across the country. As applicants and programs prepare for a virtual interview season, there is growing concern that this match cycle will be even more distressing for applicants than in years past (Weiner 2020). Travel has always been an unpredictable variable in the interview process; now access to reliable technology will be the wild card. Applicants have a responsibility to be as well prepared as possible for virtual interviewing, but selection committees must also consider how a poor internet connection might impact clarity of communication and bias interviewers against an otherwise suitable candidate. Residency programs and applicants should be proactive in developing best practices for virtual interviewing.
As applicants turn to alternative sources such as Twitter and Instagram to learn about residency programs, the pandemic can be credited with breaking down some real and perceived barriers that existed in the application process prior to COVID-19. Applicants can now “follow” programs, individual faculty, and residents online. One lasting impact of virtual interviewing may be an increased social media presence of residency programs, allowing applicants access to real-time, up-to-date information so they can make better decisions about where to apply and how to rank programs. Acknowledging that programs and applicants alike are subject to pandemic restrictions, there is a mutual responsibility to work towards quality improvement in this unprecedented process. When it comes to the right fit, a virtual match is risky for both applicants and programs. Will a completely virtual interview process lead to different outcomes for applicants who are unable to get a true “feel” for a program and the community in which they will work and live? Will this interview cycle lead to shifts in the culture and stability of residency programs?